Status: Closes in 54 minutes
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Help us make it rightLet's start with the good. The masseuse were great.
The horrible, THE Gratuity was over 50% of the Groupon and is 20% for EACH service and not your total visit. Price of Groupon $115 for two, gratuity $54. BTW this DID NOT include tips for...
We had to wait in a hallway. We were told to wait in a cold room. The temperature was around 65. Possibly lower. We were not offered water or anything. We are then taken to a run that was freezing and the beds were not...
Do not waste your money at this spa. Very unprofessional. Not relaxing. Outdated. Paid for a 90 minute couples massage (which was not cheap) and was very disappointed. The therapists were lazy and sloppy. No technique. They were not friendly and, in fact, just rude....
I should have read these reviews before booking my facial. This was the biggest waste if my money, and time although my 50 minute facial only lasted 40. I've never had a facial with so much "hands off" time. There was virtually no neck shoulder...
For the cost, one should and does expect the true spa experience including robes, relaxation rooms, etc. These amenities are non-existent at Serenity Spa in our experience. Choose one of the other spas nearby such as Aria at the Hotel Monteleone.
Massage Therapists Licensed
Serenity Spa is located at 601 Loyola Ave Ste 200, New Orleans, LA. This location is in the Central Business District neighborhood. This business specializes in Massage Therapy.
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