Invite a friend!

Serenity Pet Spa & Hotel

205 Tintern Ct Chesapeake VA 23320
(757) 401-6184
Is this your business?
Claim it now!
Something wrong?
Submit a correction
Average Rating
Total Reviews
Leave a review with:
  1. 1 Star
  2. 2 Stars
  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
Is this your business? Claim it now!
Get Directions

Share on

Contact Us

Business Hours


Payment Methods

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Check
  • Debit

YellowBot Recommends

The Virginian-Pilot

View media of The Virginian-Pilot
  • 150 W. Brambleton Ave. Norfolk, VA 23510
  • (757) 446-2000

The Virginian-Pilot is the number one source of news, information, entertainment and advertising in Southeast Virginia and North Carolina.

View Profile

Ynot Italian

  • 1517 Colley Avenue Norfolk, VA 23517
  • (757) 624-9111

View Profile

Onemain Financial

  • 5900 E Virginia Beach Blvd # 1 Norfolk, VA 23502
  • (757) 459-2131

View Profile

The Quality Shops - Virginia Beach

  • 1544 Laskin Rd Ste 216 Virginia Beach, VA 23451
  • (757) 428-8615

View Profile

G & G Services & Contracting Inc

  • 809 Live Oak Dr, #7 Chesapeake, VA 23320
  • (757) 424-8890

View Profile

Submit a correction

Know more about this business than we do? Cool! Please submit any corrections or missing details you may have.

Help us make it right

What the community has to say about Serenity Pet Spa & Hotel

Information about this business (2)

Serenity Pet Spa and Hotel is a personal and intimate grooming salon, and boarding facility owned and operated by Kimberly Bufkin. We are dedicated to ensuring your pet's grooming, or boarding experience is a relaxing one...every time!

Business owner and groomer, Kimberly, has over 15 years experience with grooming both, cats and dogs. In the grooming business, it's a rare find to uncover a...

Dog and cat grooming and bathing, specialty salon services, daycare and overnight boarding

Add Photo or Video
User Photos & Videos

Be the first YellowBot user to add photos or videos of Serenity Pet Spa & Hotel

Reviews of this business (100) view all

Share a review

Overall review sentiment


Top 3 sentiment words

Overall review sentiment


Rating distribution

5 stars
4 stars
3 stars
2 stars
1 star
No rating
See more reputation details

YellowBot member reviews (1)

YellowBot User
Reviewed Business
Serenity Pet Spa & Hotel
Reviewer Name
Review Date
June 25, 2012
Average Rating

Do NOT take your cats here!

We brought our cat here once for an appointment to get bathed and trimmed, and after the 4 hour waiting period that they told me, we went to pick him up. The lady at the front asked if she could call us when she was done bathing and cutting his hair. And I replied: "Is he not done now?" She said no, and that it typically takes 3-4 hours to do. I told her that we had an appointment at 2 pm (it was almost 6pm) so we would just pick him up now.

There were dogs running and barking everywhere, so the cat was scared to death! Big loud dogs and I had specifically asked if they could book him on a day where the cats were going to be groomed separate, and this was definitely not the case!

To my amazement – the cat was still locked up in his cage, he did not have any of his services done, and he peed himself because he was locked in his cage for 4 hours! I also do not think that they gave him any food or water for he went straight to water when he got home. They just left him locked up is his crate for 4 hours with dogs running everywhere.

I was very disappointed and very angry that my cat was mistreated in this way for hours.

We will not go here again and we definitely will not recommend this place to anyone.

Is this review... ?

Other reviews from the web (99) view all

Average Rating

Very friendly and always keeps me posted on Romo's progress.

Average Rating

I am very please with serenity pet spa and hotel, wouldn't take my pet anywhere else.

Business description (6) view all

Calm atmosphere and attentive, gentle groomers make our salon the most inviting for all cats and dogs! We offer full-service grooming for all breeds, as well as small pet boarding with a home-like feel. Our focus is on each individual pet's needs, and offer a wide availability of appointment times, as well as an accumulation of over 20 years of experience. Come visit our salon in its...

~Piece of mind that your pet is being cared for by our small staff and have 100% vested interest in our quality of work, the services we provide, and have a "buck stops here" attitude about making you and your pet happy! We are passionate about what we are doing and about our business as a long-term commitment with you, as we care for your pet as if they were our own!~

© 2007-2018 Solfo, Inc. – All rights reserved