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Sears Parts and Repair Services has a national network of over 10,000 trained specialists providing both product maintenance and repair solutions. Our technicians are industry trained, well-respected and will help keep your products running longer and/or get it working right in no time. We are America's largest provider and we pride ourselves in servicing all major brands, no matter where you...
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I just contacted the Parts Dept for a status on a part that was ordered by a tech. I actually talked to two live people. The first put me in touch with a tech that could help me with my tv part. I wasn't sure that the part was going to cure my problem but Tiffany assured me that the problem would be taken care of. I don't like having to wait a full month for my part but talking to TWO live people softens the blow.
I have tried numerous times to get hold of someone that works in this company for information. It is like trying to contact the dead. Recorded messages are all I get and they say leave name and number and we will call you. Really? When in 10 years? Sears has been around since I was just a kid but their service has really gone downhill. Be prepared to be highly aggravated if you do get to talk to them.
Sears is located on Washington Road in McMurray. This location is a Parts & Service store. They specialize in reconditioned tools. Sears Parts & Service also carries lawn mowers, weed eaters and other lawn care equipment. You will also find hand tools, vacuum cleaners and dollys.
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