Status: Closed
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Help us make it rightStore manager" is the most unprofessional person I've ever met. No need to go into details. All I need to say is he doesn't follow his word. Horrible communication skills.
The star is for the lines. For some ungodly reason they only had two cash registers open at 6pm on a weekday before Christmas, so the checkout lines were unbearably long. I finally did make my purchase, but the lady forgot to take the anti-theft tag off so now I get the pleasure of going back (omg …
HORRIBLE. 1-1/2 hours to schedule service; 4 hours waiting for no-show. 1 hour online, on-hold, talking to phone rep who ended up unable provide any help. SEARS DESERVES TO GO BANKRUPT. WORTHLESS DINOSAUR.
Took 1-1/2 hours and a huge hassle to schedule dishwasher repair appt. (see detail below). Finally appt scheduled for 2 days later. Day before appt., received on answering machine...
Did not order from this Location, I ordered an electric built-in KitchenAide Oven/Convection using the Internet. Basically it acted like a space heater. The heat coming from the vents is hot enought to burn a small child; not to mention the Air conditioning costs associated with it's use. Trying to get the the oven installed after it was dropped of was a joke. it took 6 weeks from the time...
Great selection of products. Great values!
Please visit your local store at 2501 Irving Mall in Irving for more details about values and deals! Sears for the past 100+ years has provided its customers with great products and service. Sears has a huge range of products in Appliances, Tools, Lawn & Garden, Clothing, Electronics and more. With many brands within its Stores, Sears also has reputable house-brands such as Kenmore, Craftsman...
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