Serene, a Vegas Resort

Worst Customer Service EVER

Average Rating

20

I checked in on a Friday night. We went to room with my girlfriend. Room seemed nice but it was smelling smoke. So l called front office letting them know about the smell. I was informed that they would refund me since l had a horrible night sleep. So now l check my statement and l got charged an extra...

Posted by Semih U on April 23, 2016. Brought to you by tripadvisor.

Not family friendly-Thats a good thing

Average Rating

80

This is a boutique type hotel that caters to swinger/party atmosphere. Nice pool good size jacuzzi hammocks fun patio .. Bar is small but fun.... Bartender Beau was a good guy. Lobby was small and chic. Only one front desk night clerk so she got backed up a bit. I forgot her name but she was very friendly . They...

Posted by Maestr069 on April 23, 2016. Brought to you by tripadvisor.

Rude Staff and ridiculous check in time

Average Rating

20

I arrived into VEGAS and went to check into this hotel at 2:45pm... I was rudely informed that check-in wasn't until 4:00pm which is ridiculous!! I explained I had to be at my meeting at 4:00pm and just wanted to get my room and freshen up really quick before my meeting and they were completely indifferent and could care less......

Posted by BJMUTA on April 23, 2016. Brought to you by tripadvisor.

Interesting

Average Rating

60

If you like watching jets take off 24/7 this is your place! Nice pool area and it looks like they can have some great parties there; we stayed Monday and Tuesday so the grounds were quiet, but the jet noise never stopped. My biggest frustration is the $100 deposit they charge to rent the room and it has been over...

Posted by Scott P on April 23, 2016. Brought to you by tripadvisor.

Nice Hotel , Horrible Customer Service

Average Rating

40

Nice Cute Hotel Wouldnt Stay Here Again !
First Room Iron Was Burned And Ironing Board Too
2 Hangers In The Closest Only
Air Conditioning Wasnt Working Properly
Called The Front For New Iron And Help With The AC And Was Just Ignored Twice
So Went Down Demanded New Room
Nice Upgrade But Shower Was Dirty Shower Head Had Like...

Posted by Jose H on April 23, 2016. Brought to you by tripadvisor.

The Serene Vegas Resort is a non-gaming Hotel conveniently located across the Hard Rock Hotel, Convention Center and just 5 minutes away from the McCarran International Airport. We're just a few steps away from gaming, dining and entertainment and just minutes away from the bright lights of the Las Vegas Strip. Whether planning an elegant wedding, organizing social events or coordinating...

Posted on September 24, 2018. Brought to you by skoosh.

Located in East of the Las Vegas Strip, this hotel is within a 15-minute walk of University of Nevada-Las Vegas and Thomas and Mack Center. Las Vegas Convention Center and Fashion Show Mall are also within 3 mi (5 km).

Posted on October 27, 2017. Brought to you by kayak.

Rumor Boutique Hotel sells fast on our website. This boutique hotel located in Las Vegas features an outdoor pool, suites with free Wi-Fi and a patio or balcony. It is situated across from the Hard Rock Casino.

Each suite at RUMOR Boutique Hotel is furnished with a seating area and a work desk. An iPod docking station and cable TV are provided along with a refrigerator.

RUMOR Hotel’s...

Posted on February 27, 2016. Brought to you by booking.

This romantic hotel is within close proximity of National Atomic Testing Museum and Desert Research Institute.

Posted on January 08, 2016. Brought to you by travelocity.

This Las Vegas hotel is directly across the street from the Hard Rock Café and Casino, 1 mile from the bustling Strip, and less than 3 miles from the airport.

Posted on October 22, 2015. Brought to you by expedia.