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<title>Reviews of ROCA Salon &#x26; Spa on yellowbot</title>
<link>http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html</link>
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<title>YellowBot reviews</title>
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<item>
<title>Roca Salon Management Cares!</title>
<link>http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html</link>
<description>We had a few issues with the services received, but management promptly resolved our complaints, making the overall visit satisfactory.

Lower-level staff members can&#x27;t be perfect all the time, and everyone makes mistakes. Having management that cares about a customer&#x27;s happiness is refreshing!</description>
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<item>
<title>Joey is fantastic!</title>
<link>http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html</link>
<description>Joey made my hair look and feel great without doing anything too dramatic. I am working on getting my hair back to a lighter color, (it&#x27;s currently black) and he put in highlights that don&#x27;t make me look like a skunk. I would recommend him to everyone and I will be back in as soon as I can but unfortunatly even with his lower rates I still can&#x27;t splurge on getting my hair done :(  Go see Joey and you will understand and go back to see him every chance you get!!!

Pros
 + Sincere wants you to look your absolute best 

Cons
 - Takes longer than most stylists but well worth it!!</description>
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<item>
<title>Never felt saucier</title>
<link>http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html</link>
<description>I&#x27;ve been in Kansas City for almost a year and was so hesitant to find not only a new salon, but a stylist I could be comfortable with. I live close to Roca, and I had seen their signs advertising their Best-in-class ratings, but it was the client feedback I read online that made me decide to set up an appointment.

They got me in within the week with Curtis, who was everything I could have hoped for in a stylist. He was professional, easygoing, meticulous, non-critical (even though my hair was all mousey when I came in), and didn&#x27;t rush the job. I told him I just wanted to look saucy, and did I ever. My hair is so much easier to manage now that it&#x27;s been Curtisized. I will most definitely be back at Roca.

Pros
 + Expert staff, great client service, appointment availability</description>
</item>
<item>
<title>Stylists are good...but it IS expensive</title>
<link>http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html</link>
<description>I have been going to ROCA for almost two years. The end product (my hair color, cut, &#x26; style) is better than most I&#x27;ve had in previous years with other stylists. I love my stylist and most of the staff, however, I find it interesting that the owners (who appear throughout my session talking to other stylists and whatnot) come off as very catty and full of themselves. This is confirmed by the responses to the posters that are put on here and the constant reminder that they were voted &#x22;Best Highlights by CitySearch&#x22;. I mean, what does that really mean, anyway? The bottom line is that they do a &#x22;good to slightly better than most&#x22; job here and you probably pay a little too much for what you could basically get elsewhere for about 30% less. I adore my stylist, though, and will continue to come here...until I get a nasty reply from the owners, I guess ;)

Pros
 + End product of color/cut

Cons
 - Owners</description>
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<item>
<title>Owner does not stand behind her hair extension work!</title>
<link>http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html</link>
<description>I have had hair locs extensions for 2 years with great success!  When we moved to KC I found that Rhonda does this type of extension.  I ordered additional hair from her and had her do my first lift.  I immediately began to experience tangling and outright knots in my hair.  I have never had this experience before so I called her.  She could not squeeze me in before my next scheduled apt two weeks out.  Then, just a week before my next apt she called and told me that she&#x27;s never had a complaint about her work before and wanted to cancel me as a client!  She has never seen my hair since that first day!  To not stand behind your work is the most unprofessional thing to do.  My opinion, don&#x27;t waste you time - if you want professional work and an honest person with integrity to stand behind it, look elsewhere!

Cons
 - did not stand behind her work</description>
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<item>
<title>Have to try the apprentice!!!</title>
<link>http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html</link>
<description>I found this salon online and didnt have the funds for a huge ticket for highlights and a haircut so I tried the apprentice Joey. He was so nice and funny and made me feel relaxed. We talked about what I wanted and I got my color and a great cut. If he needed help there was always someone to help him. Its like a school but way better. The salon is so fun and people seem really welcoming and down to earth. plus he did my makeup afterwards and gave me a smokey eye so i could go out with my friends. If you dont have a lot of money and are willing to let someone &#x22;practice&#x22; on you this is a place to go!!!

Pros
 + great service amazing price

Cons
 - he is a student so it takes a bit longer</description>
</item>
<item>
<title>TOO EXPENSIVE by A N. at InsiderPages</title>
<link>http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html</link>
<description>I thought this place had a nice charm from outside and in...once I received the highlight and cut...I thought it was average and my bill was over 200 dollars. Not worth it for average!</description>
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<item>
<title>ROCA Salon and Day Spa, treat yourself to the best Salon and Day Spa, you&#x27;ll love it!</title>
<link>http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html</link>
<description>A visit to ROCA Salon and Day Spa is truly an enjoyable, satisfyiing treat no matter what services you experience.  I have been going to ROCA for many years and have been immensely satisfied and totally refreshed after each visit.  Personally, I have a facial, hair cut and color each time I visit.  Lacey Cavner gives me a facial that canot be topped, she takes you away from your everyday existence to a wonderfully magical place where you can dream, meditate, fantasize or just enjoy the unique service she provides through her facials; they are absolutely outstanding and something that I look forward to with great anticipation each month.  Rhonda Cavner has done my hair cuts and color for several years and I would not trust to go to anyone else.  Rhonda knows exactly what color looks best on me and always gives me a flattering cut and style.  Rhonda is a very artistic person with a great flair for style; whether it be in hair design, home interior or her great sense of personal style.  Roca Salon is easily accessible from all areas of town and the salon itself is a unique experience; the decor is lively and fun!  Their &#x22;menu&#x22; of services provides something for everyone and I&#x27;m sure whatever services you treat yourself to; you will be totally pleased with the end result.  So, do as I do, treat yourself to a day at ROCA Salon and Day Spa, you&#x27;ll be so happy you did!

Pros
 + Atmosphere, friendly and helpful staff, services provided</description>
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<item>
<title>Great Salon</title>
<link>http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html</link>
<description>This is my first review but I have to say, OMG I have finally (after 10 years) found a Salon that I love! Rod does an awesome job wth my color. Oz does amazing things with long hair.  I travel from Overland Park &#x26; pass many Salons to get to them. They are a bit pricey, however I  do not think going cheap is an option when referring to your hair. I have tried so many stylist in &#x26; around Overland Park &#x26; was not pleased with anyone, at best they are just ok. I have never found one salon that I like for cut, color &#x26; style. They make you feel great about your hair before you leave which is the way it should be. I have had many horror stories with color in the past 10 years and I was very nervous about having someone new. Now I look forward to each appointment. I know it is going to look great. They are all so nice &#x26; try to make it a good experience. I would like to see later hours for those of us who have to work &#x26; monthy specials for cuts ,color etc.

Pros
 + friendly &#x26; talented staff

Cons
 - location, price</description>
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<item>
<title>Expensive but worth it!!!</title>
<link>http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html</link>
<description>Yes, I&#x27;m cheap but who isn&#x27;t these days? When I first went to Rhonda several years ago I knew the price going in and was apprehensive. BUT, after that first appointment I was hooked! The cut and color was amazing. What I really liked was she took the time to tell me what would look best with my face shape and hair type. She didn&#x27;t let me do something that she knew wouldn&#x27;t work. Like I said, the color was amazing too. She knew the color that would work best for me and made me feel confident it would look beautiful. Which it did!
The staff is very friendly and for an upscale salon, you don&#x27;t feel as though you have to dress up or even wear makeup to get a haircut/color. I feel very relaxed there even though it is definitely upscale. All staff members are great; offering a drink or magazine and some conversation. They just make you feel very welcome and at ease. 
Their product line is awesome too. It can be pricey also but it lasts forever! They will tell you how to use it, how often and even the amount to use. They take time with you and make you feel very well taken care of; pampered, which we all deserve.  I love that they carry items other than just hair products so if you&#x27;re in need of a quick gift, you have options here. Their soy candles are to die for, so many scents! 
Just give them a try and you too will be hooked!

Pros
 + Service is great as well as the staff!

Cons
 - NONE</description>
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<item>
<title>Yea!  Thank you, thank you, thank you!</title>
<link>http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html</link>
<description>I booked an appt for a color correction consult at ROCA after reading the reviews on City Search.  I was impressed by the reviews and that the salon took the time to respond to low-ranking reviews in a professional manner.  I was treated well on my initial phone call, as well as during my consult appt with owner, Rod.  He offered me a solution to color correction that was very affordable and I trusted that the result would be beautiful.  I was not disappointed.  Rod did a fabulous job with my not-so-fab, multi-colored tresses.  I feel human again!  Yea!  I&#x27;ve since booked an appt for a cut and cannot wait to see the results.  The atmosphere is fun and friendly.  The cast and crew are entertaining.  I thoroughly enjoyed my experience and look forward to returning for more services.  Hello, gift certificates for the holidays!</description>
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<item>
<title>Better win the Lotto if you get your hair cut here by Lafae W. at InsiderPages</title>
<link>http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html</link>
<description>This place is Very  Very expensive,  Who in the world Charges over 174.00 for a Cut and color !!! Wow, and I thought LA was Bad !!
Geesh this is Kansas ! 
So off to a Salon with a Color and Cut that will fit even my pricey budget, we all need our Cash these days. Sorry Roca you cost too Too much for SubPar Work</description>
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<item>
<title>THE BEST EVER</title>
<link>http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html</link>
<description>I had the same hair cut since the third grade. It was always braided back since it frizzed like a lion mane and was as course as horse hair. After 27 years I decided it was time for a change and the first thing was my hair. Since I was going to complete a drastic change I did lots of research on the web and the name that came up with the most positive reviews was Roca Salon and Spa, so naturally that is where my appointment was made. I gave the stylist a general idea of the look I wanted and then left the rest to her expertise, while I was being pampered by the host. After my cut, highlights, and style were competed I felt like DANCING for JOY. My hair was shiny, smooth, and did I mention GORGEOUS. It was so different that when I met my father a few nights later for dinner he walked right past me and I had to call to him for him to recognize who I was.  I also have been able to maintain the look on my own since the stylist and host showed me how to maintain it with minimal ease and time. I will never let anyone else touch my hair except Rhonda and Joey from Roca.

Thank You Rhonda and Joey for turning a country bumpkin into a hottie uptown girl!

Pros
 + Service, Atmosphere, and Professionalism

Cons
 - none</description>
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<item>
<title>Good salon if you&#x27;ve got the money</title>
<link>http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html</link>
<description>The salon itself is really nice.  Not only pretty but clean and well kept.  Everyone was very friendly.  Christine did a wonderful job cutting my hair.  Not only cutting but talking about how to make the style better with my type of hair.  The color went fine and I also had my eyebrows done.  Everything was good.  Man, it was expensive, the cut was worth the price but I don&#x27;t think the color was.  I probably could have got my color done like that at my usual place.</description>
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<item>
<title>Roca salon is now the only place I will ever go for my hair in all of KS or MO!!!</title>
<link>http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html</link>
<description>I just went to the Roca hair salon 4 - 18-08 because of all the wonderful reviews I read on citysearch.  I have to admit that I am very particular with my long blond/brown/red hair and I was cautious about picking a stylist.  I booked a color/cut treatment wtih Rhonda in the morning with limited expectations.  I walked in a common college student and walked out a runway model from Victoria&#x27;s secret!!  Each strand of hair was slowly treated and cut so that nothing was out of place.  All of my girlfriends were envious and I went out to Power and Light and got lots of attention!! Rhonda is absolutely amazing and did an outstanding! She listened to exactly what I wanted and then gave me advice that I will use for the rest of my life.  She has not only gone to hair school in California but also trained in London AND has a business degree.  This is not any normal stylist but one of the few in the business that has a beautiful  artistic touch to everything she does.  I will never go to anyone else again!!!

Pros
 + Great stylist, staff, color treatment, and hair cut

Cons
 - Downtown</description>
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<item>
<title>This is THE place to come for haircuts &#x26; highlights!</title>
<link>http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html</link>
<description>I just read the 1-star posting below and HAD to leave a comment, since I had an incredible time here just 3 weeks ago.  I canot begin to tell you how wonderful my experience here was.  The entire staff is just so friendly and a lot of fun!  This is not a stuffy arrogant salon like others I have been to.  But, THESE PEOPLE KNOW THEIR STUFF!  I had an aweful haircut with even worse color and I went to Ron, who is the owner here.  His chair is upstairs (this salon used to be a house that has a fun &#x26; funky edge to the inside) with a really fun group of hair stylists. He gave me the best haircut and highlights (fixed my mess)  I have ever had, and I got so many compliments like never before.  I came here because they won best highlights in Kansas City.  Now I know why!  Believe me, you will LOVE this place!  I highly recommend Ron if you need a great haircut or color.  Also, his daughter Lacey waxed my eyebrows and gave them a really nice shape.

Pros
 + The best haircut &#x26; highlights ever!!

Cons
 - I wish I found this place sooner!!</description>
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<title>very shocked</title>
<link>http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html</link>
<description>I am sure the salon is fine but my haircut was awful.  I have very,easy happy hair and my stylist butchered mine and my girlfriends who has been going there for about a year.  I can&#x27;t comprehend that somebody who trained with a famous sylist could mess a haircut up that badly, both of ours.  There were &#x22;chunks&#x22; taken out. He didn&#x27;t even ask me how I wanted it cut or anything. I have thick hair and he didn&#x27;t know what to do with it so he just did a cut he knew how to do.  I went to Salon Sophia on the plaza 2 days later and Ron gave me one of the best haircuts I have ever had in my life and I have even had my hair done in Beverly Hills.  If you are going to pay for a decent haircut, think twice about going here.</description>
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<item>
<title>Best Haircut in the City</title>
<link>http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html</link>
<description>I was nervous to go to a different hairstylist.  I chose ROCA because it got such great reviews online.  I have to say, I received the best haircut and color I&#x27;ve ever had!  I highly recommend Tim.  He is very talented.  I didn&#x27;t think my hair could look this good.  The real test was when I washed and styled my hair at home.  Sometimes a haircut is never the same when you try to re-do what the stylist did.  My hair is perfect...and so easy.    

Everyone was so nice and professional.   The prices are reasonable too.  Thank you so much Tim and ROCA!</description>
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<item>
<title>Best Salon in KC!</title>
<link>http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html</link>
<description>I highly recommend this salon. I always get professional advice and they never make me feel uncomfortable for asking questions. Oz does a fantastic job!

Pros
 + Casual but classy

Cons
 - None</description>
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<item>
<title>above and beyond in service, professionalism, and results</title>
<link>http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html</link>
<description>I had just moved to the area, and needed major help.  Rhonda was the stylist for my appt.  She took hair that looked like a cruel joke and made it great.  Not only was she friendly, but she truly cared that  I walked out of there with great hair. She worked magic and did it in a way that evidenced her passion for her job, and a genuine concern that my hair made me feel like I could face the world again.  She took on the challenge and did not just try to get me in and out like some other salons. She discussed all my options and was honest and truthful.  The atmosphere was proffesional, friendly and comfortable.  I will return there as long as I am in Kansas City. I have never had such excellent service, possitive atttitude, and dramatic results, as I did at Roca Salon.  
The staff was warm, friendly and accomodating.  I am going back for some extensions soon, and I see the quality of product she uses and the technique is the latest and tailored to the individual.  My visit there left no  doubt  that Ronda loves her work, puts client satisfaction first, and will live up to her promises at the consultation.  
I feel so lucky that I found this salon and hope that other people who read this, and are looking for a salon 
that will not disappoint, you would be cheating yourself if you do not check this place out.  You are not just an appointment at Roca, you are a person.  There is no pressure to buy products or services at all.  I wanted to share my wonderful experience there with the community because it is rare to find such top-notch service, friendliness and results, and if that is what you want, this is the place to go.  I can not thank Ronda enough for what she did for me in repairing the mistake of another stylist.  I reccomend this place 100% and would give it 10 stars if it were available.  I can not wait to return on Friday.  THis is my 1st review of any business, but I had to share my experience, so that if you want the best, you know where to go.  -hollee 

Pros
 + honesty, results, atmosphere, service

Cons
 - none</description>
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