http://www.yellowbot.com/sears-glendale-ca.html http://st1.ypbot.net/ypprod/brands/yellowbot/logo_homepage_header.v0aa1e17.gif http://www.yellowbot.com/ http://www.yellowbot.com/sears-glendale-ca.html This sears is great. I come here all time for houseware and generally everything. They have reasonable prices and great customer service. The guy working in appliance is ready to help you whenever you need help for any department not jjust appliance. I bought my vacum on my last visit for 100 dollars and boyyyyy was it a value. Most powerful vacum you I've purchased takes the dirt rightttt off! http://www.yellowbot.com/sears-glendale-ca.html The Purple ghd rettetang h�rf�ner bretter opp p� h�ndtaket slik at det vil ta opp veldig lite rom hvis du er ogs� p� farten Hver jul ghd glattetang f� ut en ny Limited Edition gave sett, og dette �ret er ikke annerledes denne fantastiske gaven settet inkluderer den nye Purple ghd rettetang i norge IV Styler, som har en nydelig blank overflate med en virvlende effekt floral m�nster langs fat av h�ret rettetang >ghd billig http://www.yellowbot.com/sears-glendale-ca.html See your store associate to sign up for SHOP YOUR WAY REWARDS! Its a free program that lets you earn and redeem Points at Sears and other stores! http://www.yellowbot.com/sears-glendale-ca.html Catalog pick up service is slow and inefficient. They clear the queue to manipulate the wait time stats. 35 min later & I'm still waiting. http://www.yellowbot.com/sears-glendale-ca.html Really unhelpful customer service... & really don't have much! No humming bird feeders...black curtains...small rods... Water purifiers 4 kitchen sink... & No Office Stuff! Wierd! :( http://www.yellowbot.com/sears-glendale-ca.html If you need a tux and you're not looking for anything too upscale or different, Gary's is a good bet. They'll set you up with a few options, make your choice and go. Prices are very reasonable. http://www.yellowbot.com/sears-glendale-ca.html As I discovered just before prom, this place offers convenience, speed, and a good tuxedo for any guy who needs something fast. Large variety allows for easy coordination of separates - recommended. http://www.yellowbot.com/sears-glendale-ca.html I would prefer ""0"" stars for when there is a problem with you appliance. My washing machine stopped with it filled with water and unable to open. I bought a sears ma contract for like $320.00 for a year. This happened in mid August. It took 20 days until the first available appointment. 20 days of my clothing sitting in water. The first appointment was just to diagnose the problem since they don't carry most parts on their vans. They ordered the part and came back 2 weeks later. It is now November and I am on my 6th service call. There is not anything left to replace so they are replacing the motor again. HERE IS THE SCAM ON THEIR PART: if on any given service call the charge for parts costs more than $500.00 they need to give you a $500. 00 voucher towards a new appliance at Sears. SO every time they come they order one part at a time so it never exceeds the $500.00 dollars. Each time they tell you it is fixed, but it is not. The washing machine never had a problems before this ( 3 years old). Now I am told I put to little, too much in the washing machine or I can't wash my towels. So according to their receipt that they leave I am at $591.00 in parts for 6 visits and $513.00 in labor. http://www.yellowbot.com/sears-glendale-ca.html Sears has excellent customer service. The employees will go out of their way to answer your questions clearly and carefully. The appliance and electronics department is my favorite. Sears has always been my favorite company to shop. They'll match any price and you'll work out a deal on the televisions. http://www.yellowbot.com/sears-glendale-ca.html This is a review of Sears Protection Plans for appliances - not necessarily of this particular store. I usually don't waste my time complaining. But this is really outrageously B-A-D service, from everyone involved at Sears Protection plans. Repeated repair attempts. Inept technicians. Technicians who don't show up. Customer service people who stone-wall us and are really unhelpful. 4 technician visits in a month to attempt to repair our dishwasher. It's still broken. They made mistakes and omissions every single time. They didn't do one thing right!!! Do Not Buy From Sears!!! and if you do, know that their warranties are worthless. http://www.yellowbot.com/sears-glendale-ca.html My wife and I purchase the top of the line Samsung washer/dryer...when ordering my wife inquires if the units are stackable, ""oh yeah, sure"" she then inquires how tall they are when stacked and is told the height. We schedule a delivery only to be told upon arrival that we didn't order the stacking kit....so the machines cannot be set up as needed. We're told to get the kit and call and they will be happy to come back to install (another day of missed work while waiting for the delivery) We're told that the sales person should have added the stacking kit or at least ask if we wanted it...did not happen. I call Sears Burbank to see if they have the kit in stock...no out of stock however, Sears Glendale has them in stock. I call the number listed for Sears Glendale and talk to someone who says ""yes, we have two left"" she takes my credit card info, runs it and gives me a confirmation number and tells me go ahead and pick it up. I close my business, jump in my car and drive a half hour to Glendale. Upon arrival I'm told at customer pick up that they are out of stock on that item...I say there must be a mistake and I'm told to follow a guy who takes me to the appliance department where a not so pleasant woman explains that I talked to the wrong person, who is back in the east coast and really doesn't know what is available in the actual store and that I should have called the actual store (which I did but it automatically puts you through to some east coast person who will tell you anything just to get your charge card) No sympathy from the not so pleasant employee in the store and I guess I should be thankful to her for sharing all this insight to how Sears does business. \r She offers to reimburse my original charge and then order the kit and bill me again only to be interupted be someone speaking Armenian who was obviously more important and I'm left standing there for twenty more minutes waiting for the transaction to be completed. On my way out of the store the employee at merchandise pickup sees me and says he's sorry but this happens all the time and he's sick of it because he is the one that has to deal with the angry customers.\r \r So I ask to speak to the store manager...twenty minutes later, tired of waiting, tired of excuses, and tire of Sears I leave the store. I then called the Sears Glendale and get someone on the east coast again, explain the situation only to be told, ""We're so sorry, normally the stacking kit would be offered and if needed included at no additonal charge.""\r \r \r THANKS SEARS FOR YOUR WONDERFUL SERVICE AND ATTENTION TO DETAIL....NEVER AGAIN!!!!!!! http://www.yellowbot.com/sears-glendale-ca.html The worst customer service I ever experienced.....Bianca the so called manager is rude and could care less about losing a customer. Go shop elswhere!!!!!!!!!!!!!!! http://www.yellowbot.com/sears-glendale-ca.html Customer Service? Not here in Glendale. I remember when I lived in glendale 20 years ago and loved going to shop at Sears; I recently went back and did not recognize it, it's like going into a store in a foreign country where customer service does not exist...how sad, I will never go back. I miss the old American Sears. http://www.yellowbot.com/sears-glendale-ca.html This store sucks. I waited 20minutes to pay for a pair of jeans when I was the only one in line. None of the employees speak fluent English. This store needs to be more diverse with the people that they hire. Everyone that works there is Armenian. The emloyees ignore everyone who is not Armenian. Go to the Sears in Burbank instead. http://www.yellowbot.com/sears-glendale-ca.html Your employees are in desperate need of customer service skill. http://www.yellowbot.com/sears-glendale-ca.html Sears in Glendale has excellent customer service. Sears throughout the southern California location are quite busy compared to there northern California locations. We, the raters, should not put down a companies name, because we experienced a hectic situation. There are extremely busy days, where the lines will be long or maybe the employee is new and still in training. Then theres slow days, where all the associates are available to provide excellent customer service.Therefore, it best to be a little bit nice when it comes to the ratings. Theres a good and bad no matter what. So lets be fair and realistic. As for a few comments that were made, in my opion Sears was and still is an American company. Secondly, regarding bilingual employees who speak their own language other then English, I will have to agree to that comment. I do not think it is professional when co-workers speak in any other language other then English while working on the work floor. Of course there are exceptions, when there is a customer who does not speak nor understand English and the employee speaks to them in their native language, in the case Armenian, which was a language mentioned in the comments. It is not nice nor appropriate when you (commenter) judge people who speak their own native language, for example, Armenian, because you should consider the location. Glendale/Burbank is mostly populated with Armenians, therefore most customers are Armenian and employee are biligual in Armenian/Spanish. America is a diverse country, we have white, black, brown, and etc. Lets be respectful for everyone no matter there race, religion, sex, and color. Rude comments are from people who are just straight out ignorant and have no respect for themselves either. Sears Downey, all employee start off speaking in Spanish. That does not mean it is acceptable to speak Spanish, because Sears is an American company in America. Once again, Downey is mostly populated with Hispanics. So we have to respect that...just be nice and say sorry I dont speak Spanish. Sears in Carson, is mostly populated with African Americans, that does not only black people shop or work there, there is white, brown, and yellow. There is no shame for speaking another language or because their not fluent in English. Most importantly America today has more diverse cultures throughout the world. That is why she is known as the land of opportunity....we are all citizens of America. Therefore be more positive for one another, appreciate and respect one another. You will be treated as you treat others. Give respect to be respected. :) http://www.yellowbot.com/sears-glendale-ca.html The sears in Glendale is the only sears that has great customer service. The people who complained about walking into a "foreign country" are ridiculous because America is made up of a diverse collection of people and I for one love this aspect. Overall 5 stars and great service. http://www.yellowbot.com/sears-glendale-ca.html So, someone set my microwave on fire. burnt the whole ceiling. Hmph.... I take it in for repair: cost @ $30 to look at it. (This can be puts towards... http://www.yellowbot.com/sears-glendale-ca.html Several months back, I bought a refrigerator from this Sears location. In fact, it was the first and last place we shopped at the time for a new fridge. As the Citysearch editor states it was the place my family trusted for good quality. However, I and many of my family members have changed our minds on that. Let me just say that the staff at this location was very helpful, albeit, a little pushy. \r \r To put it simply, the extended warrany that I bought with my fridge was a complete waste of money. Six weeks ago, my fridge died. Between then and now (I'll repeat...six weeks time), we have had 2 repair men ""fix"" it...both times having it break again within 24 hours of the ""fix"". We have spent countless hours on the telephone with Customer Service, Lemon Law team, Supervisors, and finally their Escalated Dispute department. As of this morning, we still do not have a refrigerator...even after I stayed home from work yesterday waiting for the expected delivery of a replacement that never came. With the 90 degree heatwave we're currently having in SoCal, I've spent approximately $400 on ice just to keep the essentials cold. I've lost at least that much again in fresh and frozen food we tossed due to spoilage. For all of that, I could have almost paid for a brand new refrigerator.\r \r I have never had such a frustrating experience with a company in my memory. Although my shopping experience with this location was fine...my subsequent experience with other Sears staff and departments has been infuriating, frustrating, and seemingly pointless. After I finally get my replacement refrigerator (whenever that is) I am never buying anything from this company again. Even if this new fridge breaks down...I am counting my extended warranty as a loss...as I have no plans to ever subject myself or my husband to their non-customer service. http://www.yellowbot.com/sears-glendale-ca.html Bought refrigerator w/extended warranty. Broke down two days before warranty expired. Promised same day service. did a no-show. Called and found out service was scheduled the day after my warranty expired. When I called, told me ok to leave food in refrigerator because they would be out same day. Threw out several hundred dollars worth of food as a result. Refused to reimburse because I ""didn't buy their food guarantee"" contract, which was never offered in first place. Customer dis-service is more to the truth. The extended warranties are a rip off..Refrigerator was less than 5 years old. closed account and refuse to shop there ever again for anything. Tell a friend. problem is not with Glendale, but no place to complain about corporation. Problem is company-wide. Cons - worthless warranties, substandard products, non-existent service Find local businesses and read and submit reviews and ratings q http://www.yellowbot.com/search