http://www.yellowbot.com/car-max-auto-superstore-nashville-tn.html http://st1.cdn.ypbot.net/prod/brands/yellowbot/logo_homepage_header.v0aa1e17.gif http://www.yellowbot.com/ http://www.yellowbot.com/car-max-auto-superstore-nashville-tn.html purchased my car in 2007, had nothing but problems from that day forth. Had to constantly take my car in for repairs, that they could not figure out, or fix on the 1st trip. Made continuous trips for the same problems. No friendliness, no care or concern. I now take my car elsewhere to be fixed, they will never touch my car again. There needs to be a lawyer that will take on the case of unhappy customers who have been swindled by car max. Even the Customer Resolution Center, couldnt resolve my issues... Pros + They were able to get my dream car Cons - None http://www.yellowbot.com/car-max-auto-superstore-nashville-tn.html OK - I tired and tried. When I bought my car in Jan. of 08 I had to bring it back 4 times so they could fix everything that should have been done before I purchased the SUV from parts missing to the lock the held the keys so you could take it for a test drive. They left it all in there. Now Micheal Booker sold us this car and he was fun and knew what he was doing that part was the best part. I stayed with Carmax to do my oil change, etc. and today I set an app. for 10am for a tire rotate and balance. Now i left there at 1:35pm and when i asked Ta Ta and there manger I was told well the maintence person went to lunch and you tires need put back on. Well that doesnt make scence to me as me being there customer has to wait for them to take a lunch break - I dont think that is fair and when I asked why was that fair to me they told me look there has been a lady waiting scence 7:30am this morning for here care so I asked why is that my problem? So be advised when you make an appment you are making a time that you are dropping off your care and they will get to it when ever they want. I was very upset and the manger did nothing to help, nor the custoemr service agent. I will not be back! Pros + Sales staff is on the ball, other departments are lacking... Big time! Cons - The service dept. Avoid it at ALL cost! http://www.yellowbot.com/car-max-auto-superstore-nashville-tn.html I bought a car at CarMax a couple months ago & it was the easiest car buying experience I've ever had! Thanks CarMax! And thank Jack! http://www.yellowbot.com/car-max-auto-superstore-nashville-tn.html do not give your last name to anyone there or they will submit loan applications without your approval or knowledge!! HORRIBLE customer service Pros + good selection of cars Cons - loan applications without customers approval Find local businesses and read and submit reviews and ratings q http://www.yellowbot.com/search/