http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html http://st1.cdn.ypbot.net/prod/brands/yellowbot/logo_homepage_header.v0aa1e17.gif http://www.yellowbot.com/ http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html I was searching for a place to bless my wife for Christmas. I had no idea where to look...ROCA's website was very helpful and Laura was a professional at walking me through my options. If my wife is as pleased as I am, I will be a HERO and not a zero :) Pros + Laura was awesome on the phone! Cons - It was over the phone and not in person. http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html The staff is excellent and very customer focused. The best place in town for a cut and style for long hair. I would highly recommend Roca. Pros + best cut and style in town Cons - None http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html I recently moved from Lawrence, KS to Kansas City...where I had the same stylist for 10 years! I was very nervous about finding a new stylist and decided to try Joey based on reviews from this site. I was not disappointed!!! He did a fabulous job with my hair!!! I recently cut bangs and I love them. I am constantly getting compliments about my "new" look. Thanks Joey:) Pros + atmosphere Cons - pricey http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html I have been searching for a truely good stylist in KC for a while. Recently I heard from a friend about a guy named Joey at Roca Salon, and from what I had been told he did a great job with my friend. I made an appointment and got a cut and highlights, and they look fabulous! Not only did he do a good job, but he actually creates conversation and makes the experience fun. Since i have gotten them done, I have had nothing but compliments. Its just crazy how something like a great cut or color can make you feel so great about yourself. I will definitely be back to see Joey again!!! I'll be passing the word on through my group of friends for sure! Pros + Best Highlights in KC http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html Very nice place http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html Why write a review? Most of the time it is completely irrational and just a bunch of emotions that aren't necessary. I decided after reading all the reviews to go ahead and make one as contradictory as it seems. I actually got the chance to meet a stylist from Roca and he is fantastic! He had nothing but great things to say about the place so I decided to go in and get my hair done. It was truly fantastic my hair is ridiculously long and curly and he did a great job. However, with all good things there is always a negative not that this should necessarily turn people away. I am obligated to say in my opinion some of the service providers do need to work on professionalism. It is astounding to see that there are responses to the negativity on this website as well. I believe that it is near to impossible to make everyone happy but from a business standpoint you should not respond with criticizing someone who is making a response to your business. Instead you should work to keep that person happy. Its now been published on the internet for people to see the professionalism standards that you set. Again I must say the service providers are truly talented just need to work on professionalism Pros + Great talent Cons - Professionalism http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html This was all around a bad experience. I would never recommend this Salon. Again, would never ever recommend this salon to anyone. Do not go to this salon. Bad. Bad. Bad. Bad. Bad. Bad. http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html This was all around a bad experience. Pros + None Cons - Rude people who failed to deliver http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html I switched to Roca because my stylist, Jenelle Huppe, transferred there. Her services were and are great. What I didn't care for (and tried to overlook MANY times) was the lack of professionalism by some of the staff. I'm all for people liking where they work, and feeling comfortable. But when the staff talks about their evenings' plans, a bad break-up, or how "fat" they are, it's pretty unappealing, especially if they're talking to a client's stylist while the stylist is doing the client's hair. (And the young lady who complained of being fat was in NO WAY such, which I'm sure made many female clients self-conscious.) This kind of chatting occurred almost every time I had an appointment. When I received a manicure, the technician answered her cell phone THREE TIMES during my manicure, then proceeded to place it in her bra for "storage" while she worked on my nails. Her implements looked very dirty, as did the solution they were stored in (you could see debris floating around in it.) The last straw was having to watch the receptionist eat her sandwich while sitting on a pedicure footrest as I got the manicure. (No break room?) Honestly, I gave Roca a try several times. I'm not a snob, but I do value my hard-earned money, and I want to spend it in a place that makes me feel like I'm treating myself. Plus, leaving Roca means leaving Jenelle and finding a new sytlist, which I've done, but was not what I wanted to do. Thank you. Pros + Jenelle Huppe Cons - Lack of Professionalism Overall http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html We had a few issues with the services received, but management promptly resolved our complaints, making the overall visit satisfactory. Lower-level staff members can't be perfect all the time, and everyone makes mistakes. Having management that cares about a customer's happiness is refreshing! http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html Joey made my hair look and feel great without doing anything too dramatic. I am working on getting my hair back to a lighter color, (it's currently black) and he put in highlights that don't make me look like a skunk. I would recommend him to everyone and I will be back in as soon as I can but unfortunatly even with his lower rates I still can't splurge on getting my hair done :( Go see Joey and you will understand and go back to see him every chance you get!!! Pros + Sincere wants you to look your absolute best Cons - Takes longer than most stylists but well worth it!! http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html I've been in Kansas City for almost a year and was so hesitant to find not only a new salon, but a stylist I could be comfortable with. I live close to Roca, and I had seen their signs advertising their Best-in-class ratings, but it was the client feedback I read online that made me decide to set up an appointment. They got me in within the week with Curtis, who was everything I could have hoped for in a stylist. He was professional, easygoing, meticulous, non-critical (even though my hair was all mousey when I came in), and didn't rush the job. I told him I just wanted to look saucy, and did I ever. My hair is so much easier to manage now that it's been Curtisized. I will most definitely be back at Roca. Pros + Expert staff, great client service, appointment availability http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html I have been going to ROCA for almost two years. The end product (my hair color, cut, & style) is better than most I've had in previous years with other stylists. I love my stylist and most of the staff, however, I find it interesting that the owners (who appear throughout my session talking to other stylists and whatnot) come off as very catty and full of themselves. This is confirmed by the responses to the posters that are put on here and the constant reminder that they were voted "Best Highlights by CitySearch". I mean, what does that really mean, anyway? The bottom line is that they do a "good to slightly better than most" job here and you probably pay a little too much for what you could basically get elsewhere for about 30% less. I adore my stylist, though, and will continue to come here...until I get a nasty reply from the owners, I guess ;) Pros + End product of color/cut Cons - Owners http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html I have had hair locs extensions for 2 years with great success! When we moved to KC I found that Rhonda does this type of extension. I ordered additional hair from her and had her do my first lift. I immediately began to experience tangling and outright knots in my hair. I have never had this experience before so I called her. She could not squeeze me in before my next scheduled apt two weeks out. Then, just a week before my next apt she called and told me that she's never had a complaint about her work before and wanted to cancel me as a client! She has never seen my hair since that first day! To not stand behind your work is the most unprofessional thing to do. My opinion, don't waste you time - if you want professional work and an honest person with integrity to stand behind it, look elsewhere! Cons - did not stand behind her work http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html I moved here from So CA and have had hair locs extensions for 2 years without any issues. I received a lift and two new rows from Rhonda. I immediately had tangling and outright knots (which I have never experienced before) so I called her. She unfortunately could not squeeze me in before my next apt, so I had to wait to see her. Then, one week before my scheduled apt she called me and said that she had never had a complaint about her work before and wanted to cancel me as a client. She didn't even want to professionally evaluate the problem in person. I have never experienced such lack of professionalism before. Not to mention her prices are nearly double what i had paid in California! Overpriced and work without integrity in my opinion! http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html I found this salon online and didnt have the funds for a huge ticket for highlights and a haircut so I tried the apprentice Joey. He was so nice and funny and made me feel relaxed. We talked about what I wanted and I got my color and a great cut. If he needed help there was always someone to help him. Its like a school but way better. The salon is so fun and people seem really welcoming and down to earth. plus he did my makeup afterwards and gave me a smokey eye so i could go out with my friends. If you dont have a lot of money and are willing to let someone "practice" on you this is a place to go!!! Pros + great service amazing price Cons - he is a student so it takes a bit longer http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html I thought this place had a nice charm from outside and in...once I received the highlight and cut...I thought it was average and my bill was over 200 dollars. Not worth it for average! http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html A visit to ROCA Salon and Day Spa is truly an enjoyable, satisfyiing treat no matter what services you experience. I have been going to ROCA for many years and have been immensely satisfied and totally refreshed after each visit. Personally, I have a facial, hair cut and color each time I visit. Lacey Cavner gives me a facial that canot be topped, she takes you away from your everyday existence to a wonderfully magical place where you can dream, meditate, fantasize or just enjoy the unique service she provides through her facials; they are absolutely outstanding and something that I look forward to with great anticipation each month. Rhonda Cavner has done my hair cuts and color for several years and I would not trust to go to anyone else. Rhonda knows exactly what color looks best on me and always gives me a flattering cut and style. Rhonda is a very artistic person with a great flair for style; whether it be in hair design, home interior or her great sense of personal style. Roca Salon is easily accessible from all areas of town and the salon itself is a unique experience; the decor is lively and fun! Their "menu" of services provides something for everyone and I'm sure whatever services you treat yourself to; you will be totally pleased with the end result. So, do as I do, treat yourself to a day at ROCA Salon and Day Spa, you'll be so happy you did! Pros + Atmosphere, friendly and helpful staff, services provided http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html This is my first review but I have to say, OMG I have finally (after 10 years) found a Salon that I love! Rod does an awesome job wth my color. Oz does amazing things with long hair. I travel from Overland Park & pass many Salons to get to them. They are a bit pricey, however I do not think going cheap is an option when referring to your hair. I have tried so many stylist in & around Overland Park & was not pleased with anyone, at best they are just ok. I have never found one salon that I like for cut, color & style. They make you feel great about your hair before you leave which is the way it should be. I have had many horror stories with color in the past 10 years and I was very nervous about having someone new. Now I look forward to each appointment. I know it is going to look great. They are all so nice & try to make it a good experience. I would like to see later hours for those of us who have to work & monthy specials for cuts ,color etc. Pros + friendly & talented staff Cons - location, price http://www.yellowbot.com/roca-salon-spa-kansas-city-mo.html Yes, I'm cheap but who isn't these days? When I first went to Rhonda several years ago I knew the price going in and was apprehensive. BUT, after that first appointment I was hooked! The cut and color was amazing. What I really liked was she took the time to tell me what would look best with my face shape and hair type. She didn't let me do something that she knew wouldn't work. Like I said, the color was amazing too. She knew the color that would work best for me and made me feel confident it would look beautiful. Which it did! The staff is very friendly and for an upscale salon, you don't feel as though you have to dress up or even wear makeup to get a haircut/color. I feel very relaxed there even though it is definitely upscale. All staff members are great; offering a drink or magazine and some conversation. They just make you feel very welcome and at ease. Their product line is awesome too. It can be pricey also but it lasts forever! They will tell you how to use it, how often and even the amount to use. They take time with you and make you feel very well taken care of; pampered, which we all deserve. I love that they carry items other than just hair products so if you're in need of a quick gift, you have options here. Their soy candles are to die for, so many scents! Just give them a try and you too will be hooked! Pros + Service is great as well as the staff! Cons - NONE Find local businesses and read and submit reviews and ratings q http://www.yellowbot.com/search/