http://www.yellowbot.com/best-buy-burbank-ca.html http://st.ypbot.net/prod/images/beta_215x59.gif http://www.yellowbot.com http://www.yellowbot.com/best-buy-burbank-ca.html The best buy in burbank needs a little more employee! they should shift the employees from the dvd/cd center to the computer and television departments! http://www.yellowbot.com/best-buy-burbank-ca.html this place has the worst phone service every it took over five min for someone to take my call and when they did all they did was redirect me which lead to me waitin for atleast another 5 min DON'T CALL THIS STORE! http://www.yellowbot.com/best-buy-burbank-ca.html They are AWFUL at this place. I have spent so much money here and never get any service. I have called customer service WHILE I was INSIDE the store looking for someone to help me because the sales associates were nowhere to be found. I have never had a good experience there and do not plan to go back. If you must go, do no hesitate to call the manager for help. It is his fault that he has no control over the store anf the peopke that work there. Circuit city is close by. Try them. http://www.yellowbot.com/best-buy-burbank-ca.html I was in store since 11:00AM, bought a laptop and had them run some software they tricked me into buying, I spent the whole day there, until 5:00PM. I live 25 miles away. Finally got home only to find those idiot kids did not put the laptop charger in the box... Call them, they don't asnwer. http://www.yellowbot.com/best-buy-burbank-ca.html In store staff is not particularly knowledgable. Do you want to know if they have something in stock? Don't bother calling the number they publish---they are too smart to answer the phone. Returns? Another hassle. Yahoo doesn't allow me to give them zero stars so I'll have to come up with something positive... um... Well they have a good selection of merchandise...at least if you don't count televisions. Their TV selection on my last visit seemed redesigned and simplified. I don't know if this is was a temporary thing or a trend. Alternatives? Many of them are out of business. I wish Costco was in Pasadena. Great service, great employees, great bargains (on most but not all items), and great return policy. http://www.yellowbot.com/best-buy-burbank-ca.html great variety of products price range is a bit high but they are extremely helpfull with any question you got about the products you are looking at best buy is a good store http://www.yellowbot.com/best-buy-burbank-ca.html Hi:I have been to many computer stores as well as retail stores, it has been my experience no one seems to deal with customers or even consider customer service as an important quality anymore, until I came to Best Buy in Burbank, where I met a salesman with not only OUTSTANDING qualities in customer service, but his product knowledge and honesty was exemplary. His name was Erik, he took time with me, was patient, and answered all my questions and concerns, his display of sincerity and time he took ,makes me not only want to come back to Best Buy in Burbank, but, to also tell my HUNDREDS of friends about the service I received from Erik, as well. It reminds me of how it used to be long ago, when people really did care about helping you, and it seems Erik , has encapsulated every aspect of customer service and made it a thing of the present,instead of it being a thing of the past. Good Job Erik, I hope Best Buy, hires more like you! I am going to tell all the people I know to shop the Burbank store and stop in and see YOU!Keep up the good work Sincerely Nadine Roberts http://www.yellowbot.com/best-buy-burbank-ca.html It's so frustrating when you're ready to drop a bundle on a pricey toy and nobody seems to want to sell it to you. This Best Buy should be better staffed. http://www.yellowbot.com/best-buy-burbank-ca.html This location (and possibly others I'm sure) should start incorporating a "take-a-number" waiting system in their computer department. I found myself ready to buy a computer and unable to get help. I had to practically hold on to the service rep to keep him from running off there were so many other customers hovering around with questions, etc. http://www.yellowbot.com/best-buy-burbank-ca.html they're not as complete as the other branches of best buy i've been to, sometimes they don't even have the stuff that's advertised on their flyers and like the dvds and cd box sets are usually in a mess, it's so hard to find anything http://www.yellowbot.com/best-buy-burbank-ca.html I think this is the largest Best Buy I've ever gone to. Usually at large chains it is hard to find a good staff person to help with questions, but this is not true here--I received excellent help when purchasing a refrigerator. The clerk even offered to help me with transporting it. Great place! http://www.yellowbot.com/best-buy-burbank-ca.html man these dudes are so kewl amd know their stuff and always help me out alot. we don't go anywhere else except to the burbank store and thanks for all your help guys jay http://www.yellowbot.com/best-buy-burbank-ca.html The prices are low however on some items the prices may actually be higher so beware of that. All the stores are large and have so many different appliances and electronics and even stereo equipment. however if your looking for computer stuff such as CPUs and video cards the selection isnt so large. They have a huge amount of dvds and cds not to mention Tvs and DVD players. The customer service isnt that good however so i hope you know what your looking for or talking about because sometimes your on your own. http://www.yellowbot.com/best-buy-burbank-ca.html I really enjoy shopping at Best Buy. Their music selection is pretty good and the prices are great (though at times they are slow to stock their shelves). Their customer services is really helpful -- but if they're really busy, you'll have to wait around a bit for them to get to you. Other than that, they have a great selection of TVs, cameras, computers, etc., all at competive prices. If you can hit them when they're having a sale, it's definitely worth checking out. http://www.yellowbot.com/best-buy-burbank-ca.html The only reason why I go to this best buy is because the prices are really good and it is close to my house. Overall their customer service sucks. The reason why I say that is because they have so many damn employees that just hang around and talk to one another all the time. The first time i noticed that I thought it was like whatever but then everytime I go in there it is like that. Instead of doing their job most of the time they talk in groups and for like a long period of time. Go in there you will see what I am talking about Find local businesses and read and submit reviews and ratings q http://www.yellowbot.com/search/