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<title>Reviews of Connelly Billiards on yellowbot</title>
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<title>Terrible Customer Service</title>
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<description>The first thing you need to know about this place is that only 1 person can schedule you for an appointment to have your table re-upholstered.

The first time I entered the store, this person was just leaving, but was kind enough to let me borrow a spool of sample cloth colors. I returned the next evening with my choice, only to be told that color was no longer available. I was then informed of the cloth they had on clearance for half off and they let me take the clearance cloth to make sure it looked ok. I decided I wanted it, but then was told that it was only half off if I bought the cloth ($50), but I would only get $25 off if I wanted them to do the re-upholstery.  This is when I determined that they must sub-contract their service work.

So I called around and found another place to put the cloth on. I went in the store to buy the clearance cloth and couldn&#x27;t get two words out with what seemed to be the owner. I started to explain what I&#x27;ve written here, but he cut me off and said, &#x22;Have a nice day sir.&#x22; The amazing thing is when I first entered the store I was ready to pay the quoted price to get the low-end cloth upholstered by them.  Instead, because of an inefficient business model, and un-informed employees, they essentially forced me to go elsewhere.  They went from a sure $265 to nothing.</description>
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<title>Terrible Customer Service</title>
<link>http://www.yellowbot.com/connelly-billiards-phoenix-az-1.html</link>
<description>The first thing you need to know about this place is that only 1 person can schedule you for an appointment to have your table re-upholstered.

The first time I entered the store, this person was just leaving, but was kind enough to let me borrow a spool of sample cloth colors. I returned the next evening with my choice, only to be told that color was no longer available. I was then informed of the cloth they had on clearance for half off and they let me take the clearance cloth to make sure it looked ok. I decided I wanted it, but then was told that it was only half off if I bought the cloth ($50), but I would only get $25 off if I wanted them to do the re-upholstery.  This is when I determined that they must sub-contract their service work.

So I called around and found another place to put the cloth on. I went in the store to buy the clearance cloth and couldn&#x27;t get two words out with what seemed to be the owner. I started to explain what I&#x27;ve written here, but he cut me off and said, &#x22;Have a nice day sir.&#x22; The amazing thing is when I first entered the store I was ready to pay the quoted price to get the low-end cloth upholstered by them.  Instead, because of an inefficient business model, and un-informed employees, they essentially forced me to go elsewhere.  They went from a sure $265 to nothing.

Pros
 + They let you take samples home

Cons
 - The sample colors are no longer available</description>
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<title>Holy cow these guys are expensive!</title>
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<description>EASILY the most expensive place to buy a pool table in town. I shopped around and almost everybody else was 20-30% lower. They didn&#x27;t seem too interested in me either, I was in work clothes and I don&#x27;t think I looked like a buyer. I found a better table elsewhere for less.</description>
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<title>Connelly by Jerame P. at InsiderPages</title>
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<description>This is a great pool shop, they have everything under the sun! The prices are a bit high, but the quality of goods is better then your average pool shop. They offer some of the finer pool equipment.

PROS: Great Goods
CONS: Pricy</description>
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<title>Great staff with experience by Jennifer D. at InsiderPages</title>
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<description>I bought a pool table for my husband for Christmas and the employees were wonderful in helping me pick out the perfect table and size for my home.  Very knowledgable and helpful!</description>
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<title>Connelly</title>
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<description>This is a great pool shop, they have everything under the sun! The prices are a bit high, but the quality of goods is better then your average pool shop. They offer some of the finer pool equipment.</description>
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