http://www.yellowbot.com/hotel-san-carlos-phoenix-az.html http://st.ypbot.net/prod/images/beta_215x59.gif http://www.yellowbot.com/ http://www.yellowbot.com/hotel-san-carlos-phoenix-az.html For lovers of boutique-style hotels, this is NOT one that you want to stay at. Though the building's restoration is nice, there are some things to note. Walls are so thin that you can hear your neighbors' conversations as if you were in the room. It was miserable, especially late at night when people are talking in "day-time" voices. I heard another guest mention that it felt like staying at a hostel. The water pressure in our shower was weak the majority of our 3 night stay. The restaurant and cafe are pleasant and the food is actually quite good. As to customer service, though noone was rude...noone had accurate information about nearby shopping and restaurant options. From the valet to the front desk attendant to the waitress. We were told that there was nothing in walking distance for a late evening dinner. We eventually figured out that a block north was a lovely restaurant, Nick's Deli, and about 5 blocks away were a number of mexican and italian restaurants too. They didnt even mention the Starbucks 1 block east. When we asked for a cab since we needed to get to a drugstore (there's none in walking distance in downtown Phoenix, by the way) the front desk called a car service instead and our 10 minute run to Walgreens ended up costing us $20 round trip (it's an $18 flat rate from the hotel to the airport which is a 20 minute drive). A one night stay might not be bad but I dont recommend this hotel at all for long stays. Pros + Location is right downtown with close proximity to a number of restaurants/cafes. Cons - Hotel staff had no knowledge of local information. http://www.yellowbot.com/hotel-san-carlos-phoenix-az.html This beautiful hotel, styled after the Italian Renaissance Revival, was built in 1928 and combines Italian and Southwestern style. The first high-rise hotel serviced by an elevator in Phoenix, it earned its place in the Historic Hotels of America registry. In its early days, this... http://www.yellowbot.com/hotel-san-carlos-phoenix-az.html Built in 1928 in an Italian Renaissance design, the seven-story San Carlos is the only historic hotel still operating in downtown Phoenix. Among other distinctions, the San Carlos was the Southwests first air-conditioned hotel, and suites bear the names of such movie-star guests as Marilyn... http://www.yellowbot.com/hotel-san-carlos-phoenix-az.html From Lokey : I took my wife to Phoenix and made the mistake of staying at this hole. First of all, they did not disclose that we would be listening to construction equipment all night. To make matters worse, there was no hot water in the morning, and had to shower with cold water. I made multiple complaints that night but all fell on deaf ears. They all claimed they could not get in touch with anyone that could address our complaints -- how convenient? I understand the construction will be going on for two years. A lot of people will get scammed during that two years by this hotel. Even worse, the manager never even bothered to call us later on like the clueless staff said he would. All that for $110. Stay there at your own risk. Better yet, don't even think about it. Find local businesses and read and submit reviews and ratings q http://www.yellowbot.com/search/