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Romano's Jewelers

510 W 6th St Ste 900 Los Angeles CA 90014
(213) 683-0802
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Romano's Jewelers
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Review Date
February 06, 2008
Average Rating

avoid at all costs

AVOID AT ALL COSTS!!!!! Any jeweler with a NO RETURN POLICY should be avoided. I bought a ring for my girlfriend before christmas and once we brought it in to be sized it came back completely TARNISHED. We brought it back and they said they would fix it, but when it came back TWO WEEKS LATER ithe tarnish was gone but they completely scratched the entire surface of the ring...and they obviously didnt look at it before giving it back to me, otherwise why would they give a customer damaged product? Maybe they did look at it and didnt care. Anyway, I told them to order me a new ring and they said they would, but ANOTHER TWO WEEKS LATER when I went back to pick it up they gave me back the EXACT SAME RING, scratches and all. I demanded my money back and they refused. They asked me for another chance to order a new ring and they offered me the option of selecting a different ring. I was not about to accept any more product from this third-rate outfit so I contacted VISA who said that my purchase protection would get me my money back. Not until I spoke with Romanos corporate office and threatened them with having to deal with VISA did they agree to give me my money back. DO NOT SHOP HERE. They will act nice when you're in the store, but once they swipe your credit card you're screwed. You're MUCH better off paying 10%-30% more at a competitor who will take care of you when something goes wrong. I just got a different piece from Ben Bridge and am so happy that this is all over with...

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Other reviews from the web (3) view all

They cleaned all my jewelry

Average Rating

Well... I went into this store and everyone there was amazing! They cleaned all my jewelry and I didn't even ask for it. I was not ready to buy anything yet but was just checking them out. I gave them my name and number so they can call me the next time they have a big sale. I'm sure the next item of jewelry I purchase will be from them. The entire staff was great! They even have 2 designers in the store that can customize your jewelry right in front of you. I highly recommend this store!!

Great prices!

Average Rating

Great customer service! Beautiful designs! Great prices! My now husband and I shopped around for months looking for a particular style ring but could not find anything that I liked. The manager was very knowledgeable. She even hand sketched...

Business description (3) view all

Rj Financial, Inc was founded in 1995. Rj Financial, Inc specializes in Retail - Costume Jewelry.

Romano's Jewelers can be found at Town Center Dr 1599. The following is offered: Jewelry Retailers. The entry is present with us since Sep 7, 2010 and was last updated on Nov 12, 2013. In Los Angeles there are 912 other Jewelry Retailers. An overview can be found here.

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