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The Hermitage Hotel
231 N Sixth Ave
Nashville, TN 37219
(615) 244-3121
thehermitagehotel.com
4.5 star rating based on 179 reviews
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Information from the business

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discoverourtown

The average size of a guest room is 475 square feet - large even for a luxury hotel. 112 oversized guest rooms, seven deluxe rooms, three executive suites and a presidential suite are offered. Luxuriously decorated with rich furnishings and fabrics.
Posted by discoverourtown on August 03, 2009

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The Hermitage Hotel is the ideal choice for discerning guests who wish, and expect, to be delighted. The history and heritage of this treasured landmark have been painstakingly restored and preserved through an 11-month $19 million renovation. From the stained glass lobby ceiling, marble columns and staircases, to the Russian walnut paneling, the original colors and impeccable detail has been... more
Posted by Citysearch on April 13, 2009

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The Capitol Grille is a celebrated and award-winning venue. Superbly appointed in an understated style of traditional elegance, the hotel's restaurant has hosted some of America's most noted individuals while serving as a gathering place for Nashvillians. Using the freshest regional ingredients, Executive Chef Tyler Brown prepares a memorable celebration of creative southern cuisine for every... more
Posted by Citysearch on April 13, 2009

Business Description from the Web

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ian.com

The hermitage hotel is tennessees only aaa five diamondhotel. Each of our spacious guest rooms and
Suitesinclude custom made beds, marble 5 fixture bathrooms, fullystocked refreshment centers,
Complimentary high speedinternet connections, seating areas with desks, threetwo line telephones,
Dvd/cd players and personal safes largeenough to hold laptops. Ask about our luxury suites and
Thecitys... more
Posted by ian.com on April 07, 2008

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wcities

In the heart of downtown stands the only grand inn of Nashville. Built in 1910, it is the epitome of Southern hospitality, offering its guests the finest of amenities and the graciousness of an old friend. Dinner is served in the Capitol Grille, a beautiful wood-paneled restaurant. There are 120 rooms in which to escape from your day of sightseeing, or to relax after a long business meeting. ... more
Posted by wcities on January 21, 2008

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restaurantscom

The Capitol Grille is a celebrated and award-winning venue. Superbly appointed in an understated style of traditional elegance, the hotel's restaurant has hosted some of America's most noted individuals while serving as a gathering place for Nashvillians. Using the freshest regional ingredients, Executive Chef Sean Brock prepares a memorable celebration of creative southern cuisine for every... more
Posted by restaurantscom on August 02, 2007

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discoverourtown

Downtown, luxurious, boutique hotel featuring beautifully appointed, oversized guest rooms and elegant public spaces. Some guest rooms and all suites offer spectacular views of the State Capitol Building and surrounding cityscape and rolling hills. Full-service property that prides itself on offering exceptional, personal service and attention to all guests.Following an exquisite $15 million... more
Posted by discoverourtown on June 30, 2007

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10best

DOWNTOWN . Serving American-Continental cuisine, the dark-paneled Capitol Grille is located on the lower level of the Hermitage Hotel. This downtown restaurant is a favorite among professionals and locals for business lunches and pre-theater. Breakfast is also a favorite, with offerings such as the Eggs Benedict "Commander Style;" The Nashvillian with two eggs, ham, grits, and biscuits and... more
Posted by 10best on April 11, 2007

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DOWNTOWN . The elegant 1910 Hermitage Hotel has hosted such notable guests as Gene Autry, President Kennedy, Al Capone, and famous pool shark Minnesota Fats (who called the hotel "home" for several years). Each spacious guest room is immaculately decorated and well equipped with DVD/CD player, complimentary high-speed Internet access, and luxury marble bath. Facilities and services inlcude a... more
Posted by 10best on April 11, 2007

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openlist

The The Hermitage Hotel is located in Nashville.
Posted by openlist on January 14, 2007

Tips About This Business

When to Go

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Citysearch

Capitol Grille is the perfect spot to dine before a show at nearby TPAC.
Posted by Citysearch on May 19, 2009

The Extras

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The Capitol Grill is well-known for its fine dining, and the Oak Bar is a popular watering hole.
Posted by Citysearch on May 19, 2009

Parking

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Valet in the hotel's garage for $21 a night or try one of the other nearby lots and garages. Daily parking in the hotel is $15 and it's $10 for a few hours.
Posted by Citysearch on May 19, 2009

Know Before You Go

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Citysearch

Even the family pet is warmly welcomed, with specially prepared pet menus and a dog-walking service.
Posted by Citysearch on May 19, 2009

Save Money

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Weekend rates in certain seasons bring these luxurious accommodations within reach of many travelers.
Posted by Citysearch on May 19, 2009

Editorial Reviews from the web

Posh, historic hotel offers luxury in downtown Nashville.

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In Short When this decadent hotel was built in 1908, it was Nashville's premier place to stay. Now, it's a preeminent destination for discerning travelers. Visitors will find themselves added to a guest list that's included presidents, movie stars and sports legends. This property is all about a customized, personalized stay. Families are pampered with special activities and services... more
Posted by Contributor on April 13, 2009, (Edited July 09, 2006)

The grand dining room of the historic Hermitage Hotel attempts to achieve food and service to match its storied setting.

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Citysearch

In Short Vaulted ceilings, European banquettes and plush fabrics create an atmosphere of opulence and luxury. At breakfast and lunch, this is the biggest power scene in town. The dinner crowd consists of theatergoers, special-occasion diners and expense-account types. The upscale, Southern-tinged menu offers plenty of fabulous-sounding options, like the buttery lobster with orzo and... more
Posted by Contributor on April 13, 2009, (Edited May 31, 2006)

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gayot

This vaulted-ceilinged, stone-walled grotto is tucked into the basement of a soaring Beaux-Arts hotel. Attached is the tiny, jewel-like Oak Bar, the prettiest in Nashville and an after-work haunt of legislators, lobbyists and downtown power-brokers. For lunch, there are entrée salads, sandwiches and reasonably-priced pasta dishes. The dinner menu changes with the seasons but you can count on... more
Posted by gayot on July 09, 2007

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frommers

This historic downtown hotel, built in 1910 in the classic beaux-arts style, is Nashville's grand hotel. Reopened in 2003 after an $18 million restoration, this is the city's top choice if you crave both space and elegance. The lobby, with its marble columns, gilded plasterwork, and stained-glass ceiling, is the most magnificent in the city. Afternoon tea is served here Thursdays through... more
Posted by frommers on April 01, 2007

Other Reviews from the web

Almost good

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I took my sister, who is in culinary school, in hopes of offering her a taste of high end southern cuisine. The abiance was very old-school southern with peachy brochade and heavy carving. Check. The service was fabulous. check. Unfortnately , the food *could* have been great but it was seriously lacking in salt. Now, I hate salty cooking. I rarely add salt in my own, personal, home... more
Posted by paigedoliver on April 13, 2009, (Edited January 27, 2009)

Historis Landmark

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The Hermitage Hotel has been restored to its original glory after a recent multi-million dollar renovation. The lobby is an incredible collection of stained glass and marble columns. The rooms are a little on the small side, but very nice.
Posted by Citysearch User on April 13, 2009, (Edited December 06, 2008)

Delicious

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This is a first class place. The food is consistently good. I would recommend to anyone... nothing scary here just all-american food.
Posted by 1216 on April 13, 2009, (Edited August 21, 2008)

Amazing Tasting Menu

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I decided to take my girlfriend out to dinner since we didn't get to see each other on Valentine's Day due to me being a line cook. I chose this restaurant based on everything I have heard and read about it. i wanted to experience everything the restaurant had to offer, so i requested a tasting menu. This was the best decision i could have made. Every course of the 9 that we had was fantastic.... more
Posted by radiusboy on April 13, 2009, (Edited February 16, 2008)

A Valentine NOT to remember.

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My husband and I thought the Capitol Grille would be the perfect accompaniment to a night at the theater on Valentines Day, but we were sadly mistaken. Once our party of four arrived, our server STRONGLY suggested we order the special Valentine's Day 5 course meal. He also told us that if one person at the table wanted the special then we should ALL get it because it would throw the timing... more
Posted by shmidol on April 13, 2009, (Edited February 16, 2008)

Capitol Grille

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Elegant, subdued, classic. Very nice ambience. My beef tenderloin was superb. My wife?s sea bass was excellent. Coconut cake was very good. The oyster stew was good, but would probably try something different as a starter next time.
The staff was attentive without being overbearing. Our waiter asked us almost immediately if we were going to the theater that evening and what time we needed to... more
Posted by rawhidesouth on April 13, 2009, (Edited December 25, 2007)

Response from the Hermitage Hotel

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Dear Mr. St. John,

I am very concerned to read your comments regarding your unsatisfactory experiences in our establishments here. It seems we missed all the way around. Please accept my apologies, and consider allowing us to make things right with you. I would appreciate the opportunity to speak with you in person so that we can get things back on track. We will do whatever seems... more
Posted by hermitage_hotel on April 13, 2009, (Edited November 12, 2007)

Response from the Hermitage Hotel to Mr. Eisen

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Dear Mr. Eisen,

Thank you for allowing me to learn of your sub-par experiences in our Oak Bar. Rest assured, your comments are being addressed here. We take them very seriously.

I am very sorry that we did not deliver for you, and I would like to have the opportunity to make things right.

I can be reached here at the Hotel at 615-244-3121, and would look forward to straightening things... more
Posted by hermitage_hotel on April 13, 2009, (Edited November 12, 2007)

The end of an era

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This restaurant has realy gone downhill. Staff lacks knowledge, dirty carpets, etc. There are so many other options in the city that the Capitol Grill is no longer the only upscale dining option available. The hotel also is not as concerned with the customer service as it once was. It's a shame.

Pros

+ Bragging rights-this used to be a five star restaurant

Cons

- It's now a two star... more
Posted by markstjohn on April 13, 2009, (Edited November 08, 2007)

HHHHHHOOORRIIIIIIIIBBLLLEEEE

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You will get better service at a Super 8. Trust me, this is NOT a five star hotel. Afternoon tea service-LOUSEY. A decent assortment of television channels-NOT (even Hampton Inn gives you the Premium channels). I won't even begin to lament about the abismal service in the bar. I stayed at the Union Station last time and decided to "treat" myself to a five star establishment. I was wrong. Union... more
Posted by markstjohn on April 13, 2009, (Edited October 30, 2007)

A Real Joke

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Not even close to 5 stars. The barmaids were more interested in talking to each other and had no clue as to what spirits they were serving (i.e. after asking them about items behind the bar they would say "it's good" or "I like it"). The restaurant was better but way overated. The funny thin is, I found out that other Citysearch comments that were posted were by other hotel employees (tonyasean... more
Posted by stanleyeisen on April 13, 2009, (Edited October 05, 2007)

What's all the Hype ? Sub Par Hotel

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This is NOT the best hotel in Nashville. Beautiful? Yes. Convenient to downtown? Obviously. Great Service? THINK AGAIN. When you pay a few hundred dollars to stay at a hotel, you expect at least good service. I've stayed at the Hermitage now on a couple different occasions, and have not been impressed (to say the least). My luggage was lost on the flight here--it was like pulling teeth to... more
Posted by musicjunke on April 13, 2009, (Edited May 09, 2007)

Best Hotel in Nashville

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My wife and I try to stay here once every year for a special occasion. Out of all the hotels I've seen in Nashville I'd rate the Hermitage hotel the best. From the moment you arrive to the moment you leave the staff is extremely cordial. The rooms are very comfortable and ensure a relaxing stay.

I'd highly recommend going to the bar down stairs as it has a really cool 'old school' vibe to... more
Posted by jnjmcl on April 13, 2009, (Edited October 29, 2006)

Great Special Occasion Location

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My fiancé and I recently moved to the area and we were extremely impressed with this restaurant. The food was incredible and the service was outstanding. Our server's name was Connie and she was very friendly and also recommended several other restaurants in the area for us to try. While there you must also check out the men's restroom. It was restored to the original art deco design... more
Posted by swimgirl555 on April 13, 2009, (Edited August 27, 2006)

wow!!!!!!!

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Love this place! I treat myself to Capitol Grill as often as I can. Truly one of the best places in the Ville!
Posted by mjrainesatl on April 13, 2009, (Edited August 24, 2006)

A surprise

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My wife and I enjoyed a very favorable evening at Capitol Grill. We found the bar staff and waiter to be very well trained. The food was unique without being pretentious. I have suggested this to a number of business associates and friends. The prices were about what we see in most upscale restaurants in the Chicago Metro.
Posted by bradleyrep on April 13, 2009, (Edited July 23, 2006)

Perfect service, atmosphere and food

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The Service, food and atmosphere at the Capitol Grill make it the only place in Nashville that i consistently recommend to all VIPs in our Hotel. My dining experience was pefect from start to finish and everytime i send a group to this restaurant, they come back raving.

Pros

+ ambience, service, food

Cons

- pricey, but well worth it
Posted by concierge06 on April 13, 2009, (Edited July 23, 2006)

Overpriced

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My husband and I went to Capitol Grill for my birthday. Although the atmosphere was very romantic (rose petals on the table), the food left much to be desired. We ordered the scallop appetizer, and for about $14 got TWO scallops (they were only okay - a bit chewy). I ordered a filet for dinner and asked for medium to medium-well. This filet had to be one of the driest and most uninteresting... more
Posted by katiebr on April 13, 2009, (Edited July 07, 2006)

Wow!

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From beginning to end, this is what a historical dining experience should be. Upon arival, the period-dressed doormen directed us to the underground bar. There the bartender, a gentleman with a pencil-thin mustache crafted the PERFECT martini and told us the history of the Hotel and restaurant. We then dined in the Capitol Grille. Every course was more impressive than the last. Roncie, our... more
Posted by leroyneiman on April 13, 2009, (Edited May 13, 2006)

Awesome

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This is a great hotel. The staff is very friendly and the rooms are very nice.

Pros

+ quality, service, staff

Cons

- none
Posted by clausic on April 13, 2009, (Edited March 10, 2006)

Fantastic!!!!!!!!!!!

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By far the most the most service-oriented hotel that I've ever stayed in. Concierge service is fantastic. The food in the restaurant is to die for. The lounge even has a Sommelier on staff and he even gave me a private tour of the historic art deco men's room. Six Stars!!!!!

Pros

+ Dining, Bar, Vallet
Posted by leroyneiman on April 13, 2009, (Edited January 27, 2006)

Very Disappointed

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I was very disappointed. The service was impersonal and poorly trained. The tuna entree was very poor quality and the assistant waiter took the full plate away without a comment. After the waiter was told that the tuna was poor quality, he just curtly replied, "I wish I had known". Nothing was adjusted on the bill. We are avid diners at area restaurants and we will not be back to this... more
Posted by randyelrod on April 13, 2009, (Edited July 26, 2005)

BEYOND WORDS

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I cannot begin to decribe this place!I have live in LA, NEW YORK and most recently Paris!
This is by far the most creative food on the planet.
BRAVO

Pros

+ love it, love it, love it

Cons

- none
Posted by bebema on April 13, 2009, (Edited July 14, 2005)

World class service, hotel

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Truly world class in every respect. Beautiful rooms, service that will suprise you.

Pros

+ Service, Accomodations, Food
Posted by billvol on April 13, 2009, (Edited June 13, 2005)

Perfect

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My husband and I stayed at the Hermitage Hotel for our wedding night and I have made reservations again for our anniversary. I can't say enough about how wonderful our experience was here. The down comforters, plush robes, and garden tubs make for such a pleasant stay. We had breakfast at the grille the next morning, which was also excellent. I highly recommend it.
Posted by jsanders2336 on April 13, 2009, (Edited May 17, 2005)

tasty bits

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Recently dined for anniversary and had 12 course meal. food was superb, good value at $85 i think. service was just right. ønly beef was with the wine list. decent selection but way, way overpriced. come for the food, stay for the atmosphere and definitely, bring your own wine.
Posted by goofoo422 on April 13, 2009, (Edited May 09, 2005)

Capitol Grille Dinner

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I had dinner in the Capitol Grille 3 weeks ago with my wife. I was visiting from California and always wanted to see Nashville. This was my 1st visit to Nashville and I wanted to dine at the nicest place in the city. I asked the concierge at the Hermitage and she said you must eat with us in the Capitol Grille the chef is fantastic! We stay at many luxury hotels and it is important the the... more
Posted by reminias on April 13, 2009, (Edited May 09, 2005)

Best Birthday Ever

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I took my boyfriend to the Capitol Grille for his 25th birthday and we had an absolutely wonderful time. The service was as spectacular as the food, and the atmosphere was beautiful. I don't think I could have picked a better place for us to celebrate in Nashville, and I would highly recommend this to everyone who is looking for the finest dining in Tennessee! P.S.- if you are planning to watch... more
Posted by brooke boyd on April 13, 2009, (Edited December 28, 2004)

5 Star yes...

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The hotel is definitely a 5 start hotel. We checked in on Friday night. The hotel was quiet but everything was beautiful. We checked into our room and everything was clean and well layed out. The only negative thing I have to say is that the hotel is more of a business hotel as there is not much happening in the evening there. The service by each employee was flawless!
Posted by hayshapi on April 13, 2009, (Edited October 18, 2004)

Ranked third?!?!?

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How could you possibly have listed Opryland(the biggest tourist trap) as second? How could you list Union Station number one? It is clear to me you have never experienced the wonderful Hermitage Hotel. I was recently there and could not be happier with the room or the service.

You are treated as if you are royalty, make sure you watch your ego when you leave. This is the most romantic hotel... more
Posted by javajunkie86 on April 13, 2009, (Edited March 09, 2004)

One of the best restaurants in Nashville

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After sampling a variety of Chef Brock's offerings, I can say that Capital Grille is one of the best restaurants in Nashville. The service in impeccable, the ambience inviting, and the food fantastic. Chef is using the finest ingredients available, and changing the menu frequently, so there will always be something new and exciting to try. I am in love with the foraged mushroom tart and the... more
Posted by mh1 on April 13, 2009, (Edited January 29, 2004)

Lobbyist Hangout

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Having been involved in the original renovation of the Hermitage Hotel in the early '80s, I have watched this Grand Dame hotel struggle through countless owners, staff, etc. Unfortunately, the food is still mediocre with overwrought sauces and wilted, lackluster salads (given the current owners also manage the restaurants at Kiawah Island I don't have much hope for an improvement). The wine... more
Posted by mrneeze on April 13, 2009, (Edited January 12, 2004)

Amazing Dinner Experience

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If you haven't had dinner at the Capitol Grille you are missing out on the best that Nashville has to offer. I strongly suggest trying the Chef's tasting menu. I saw him on the news and he is only 25! A friend suggested the tasting menu and I figured I would give it a try?
The first course was a complimentary course called an "amuse bouche" of potato foam with a fingerling potato chip and... more
Posted by tonyasean on April 13, 2009, (Edited July 17, 2003)

5 STARS!!!!!!

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I recently was visiting family in nashville and had the oppurtunity to stay and also dine at the hermitage hotel/capitol grille. My dining experience was truly 5 star!!! I frequent fine dining establishments quite often and nothing has blown me away like the capitol grille. I highly suggest this restaurant for single diners. They offered me something to read, the waiter, kristy, was attentive... more
Posted by choquin on April 13, 2009, (Edited July 13, 2003)

Best Restaurant!!!!!

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I recently had dinner in the Capitol Grille for my 3rd wedding anniversary and it was the best anniversary by far. The staff made us feel like we were the only couple in the room that evening. They set our table with rosepetals, sent champagne as soon as we sat down, everybody that we encountered knew our name and that it was our anniversary. We had a special add-on with dessert that consisted... more
Posted by aopraises on April 13, 2009, (Edited July 09, 2003)

The Best night

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The Staff was exceptional they helped me plan a special night of proposing to my girlfriend of five years and took care of all the reservations. It truley was the best hotel I have ever stayed at.

Pros

+ quiet
Posted by sbreinig on April 13, 2009, (Edited May 26, 2003)

Chicago

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Easter Saturday was my first time at the Capitol Grill. It was terrific! The service, food and ambiance were incredible. I had the most wonderful appetizer, which consisted of three small cups of there homemade soups, most unusual! My waiter Jason recommended the pork chop for my entrée and it was delicious. I would highly recommend or any occasion. The new Chief is just fastastic!
Posted by mldaless on April 13, 2009, (Edited April 22, 2003)

Stayed on Valentines 2003

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We stayed at the Hermitage Hotel on Valentines day, on their reopening day in 2003. It was so luxurious and special. We got a package that included candy, champagne, breakfast in the room, late checkout, and valet parking. Everything was very nice. Everyone was super, super nice and attentive. There were a few kinks, long wait for dinner in the grill, some charges on our bill were... more
Posted by mmheyn on April 13, 2009, (Edited February 27, 2003)

Finally - back to grandeur

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The Hermitage Hotel will soon be - something even more special. I cannot wait to see what this place will looke like. I travel for a major hotel company - all over the world. Being from Nashville, I am excited that we will soon have the class and charm that is associated with great hotels in great cities.

Pros

+ basically new, historic

Cons

- n/a
Posted by bnamem on April 13, 2009, (Edited January 16, 2003)

Oh what a night!

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My husband and I stayed here on our wedding night and the room was just wonderful. The service was great and the atmosphere of the hotel is wonderful. We plan on staying there for our 6th anniversary when it reopens this year!
Posted by wallc on April 13, 2009, (Edited November 20, 2002)

Wonderful in Every Way!

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This is by far the best restaurant I've been to in Nashville. It is very romantic and the food is wonderful. I highly recommend it.
Posted by banda311 on April 13, 2009, (Edited September 10, 2002)

Great people!

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Just before I got my married my husband and I walked the downtown area looking for the hotel to stay in on our wedding night. The Hermitage was the only place that truly treated us like they wanted our business. The lady at the counter had the head bell man take us to see a suite and she told my husband to make sure the men's room on the lower level was empty and then let me see the old shoe... more
Posted by tracey_chumley on April 13, 2009, (Edited August 04, 2002)

Excellent Service and Food

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I have always loved this restaurant. Their surf and turf is different (features veal and crab) and excellent. The service was wonderful, we were worried about a party member who didn't show up, so had to leave early, so our server included a complimentary sampling of all the deserts to go for us. This is also where I got engaged, and thus will alwas hold wonderful memories for me.

Pros

+... more
Posted by skhercules on April 13, 2009, (Edited August 04, 2002)

First class all the way

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We spent the first night here of our 30th anniversary trip. This hotel is in an ideal location, is very elegant and classy and the rooms were wonderful with beautiful bathrooms. Great ammenties and just a wonderfully elegant hotel. We ate in the dining room and there were rose petals scattered on our table and the food was so delicious... more
Posted by HankyPoo on December 14, 2009

Do not pass go - stay here. Luxury and service in a historic hotel

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I travel a bit for business and I'd throw the Hermitage in there with the Mansion at Turtle Creek - tops on my list of places I have been. In fact, the Hermitage probably comes out on top because I think their rooms are just a bit better, but the Mansion wins for service - although they both are outstanding.... more
Posted by VermontGolfer on December 07, 2009

Great Hotel the only problem is that its in Nashville

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I will agree with all the other's in stating that this hotel has a grand old feel. I went for a friends wedding and the hotel was a nice surprise. It was charming and the rates at about $200 were reasonable for the room type and quality. I had a view of the capital. Every part of the room and... more
Posted by Tahoskibum on December 02, 2009

First Class Hotel with unique Charm and excellent Service

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The Hermitage is the best hotel in Nashville and in the same class with some of the finest hotels in the country, including The Peninsula and Four Season and Ritz Carlton properties. This hotel has something different though - it's unique charm. The staff was most friendly and go out of their way to be helpful... If you are in... more
Posted by JPavela on December 01, 2009

Perfect Anniversary

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On October 30, 2009, my wife and I celebrated our 16th anniversary and decided to spend it by attending the Little House on the Prairie Musical that night and staying at your hotel. We have three children and this is the first opportunity we have been able to go out alone in over two years. I made my reservation at... more
Posted by rocketman2009 on November 30, 2009

What a superb hotel - wonderful ambiance, beautiful room, convenient downtown location

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I stayed at The Hermitage for a business conference and wish I could have stayed longer than the business trip allowed. Such a lovely hotel from the rooms and decor to the food and location. Highly recommended!
Posted by MR2009 on November 24, 2009

Fabulous hotel! Was a perfect spot for our conference

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We stayed at The Hermitage in October for 4 days for a conference (with 60 attendees). I reviewed the conference attendees survey's and they were very complimentary of our choice of The Hermitage as the conference hotel. The hotel is beautiful with lots of character. The rooms were very spacious and the services was very good as well. I would... more
Posted by KJMMinneapolis on November 24, 2009

The Hermitage is one of the finest hotels I haveever stayed in in the US

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Wonderful staff, rooms, amenities. Really, just a dream. Made all the more lovely by juxtoposition to the always disappointing and curiously over-rated Windsor Court in New Orleans the day before.
Posted by Rex1NewYork on November 23, 2009

Spent Our Honeymoon There! Wonderful

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My newlywed husband and I stayed at the Hermitage Hotel on our wedding night. We got married on the steps of the Capitol Building, and the lovely staff at the Hermitage arranged for us to have room 613- which frames the Capitol perfectly in it's western facing window. It was so thoughtful- we had a bottle of champagne, rose petals... more
Posted by fashionnyc123 on November 23, 2009

Life long memorial experience

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The staff and accomodations at The Hermitage Hotel made proposing to my fiance a memory that I/we will never forget. On 10-23-2009, I had a smaller suite reserved for my soon to be fiance and I and upon arriving at The Hermitage I was more than pleasantly surprised to find out that they had upgraded us to the Presidential Suite... more
Posted by mptsrr on November 23, 2009

Exceeded my high expectations

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I recently attended the National Trust's annual preservation conference in Nashville and stayed at The Hermitage for four nights. My first-class experience started upon opening the taxi's door and stepping on to the curb. From that moment on I was treated with extraordinary politeness, professionalism, friendliness and courtesy. I ask, "Why can't every hotel be like this?" If there was... more
Posted by TreasureMyTime on November 22, 2009

Exquisite hotel

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The Hermitage was one of the most elegant hotels I've ever stayed in -- and it's clear when one enters the grand lobby that you have walked into a world of elegance and refinement. The room I stayed in was spacious and beautifully appointed; the bathroom was exquisite. And, the service could not have been better -- cheerful and helpful... more
Posted by Ali52NewYork on November 22, 2009

Magical escape

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I've been to Nashville twice in the past 4 months for weekend getaways and chose the Hermitage Hotel both times. The 1st time was such an magical experience for my friends and I. The experience was simply overwhelming for us. The area knowledge , professionalism and friendliness of the staff is impeccable . The room was superb and beautiful. So... more
Posted by raindancegal on November 22, 2009

The best place I have ever stayed

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The Hermitage is like heaven! The rooms are large and lovely, the staff wonderful and accommodating. I t has the most comfortable beds and linens- the turndown service includes bedtime nibbles. I have stayed at many 5 star hotels and this is the very, very best hotel! The lounge is a great place to relax - Adele is an outstanding... more
Posted by Virginiabellarella on November 18, 2009

The Hermitage Outclassed Nashville

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While Nashville itself seemed tacky and "honky-tonk," the Hermitage was an oasis of civility and sophistication in the downtown area. The rooms were large and had an authentic, old time elegance. The staff was quite professional although they were somewhat surprisingly aloof considering Nashville appeared "down home" and "down to earth." The restaurant was good, not great, but quite elegant.... more
Posted by enofile1 on November 10, 2009

A gorgeous place to stay. Rightly No. 1 in Nashville

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Stayed for 2 nights on a first trip to Nashville and what a find. The lobby sets the scene which is old style glamour and the room was just as lovely. The staff are very helpful and friendly and the concierge even sorted out a spa treatment for me elsewhere as the hotel spa was fully booked. Overall, a lovely... more
Posted by TeddigirUK on November 07, 2009

Wonderful Hotel

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This hotel is one of the best I have stayed in. The bedroom and bathroom were large and very comfortable. The bathroom had a large shower with the best shower head I've ever experienced. There was also a separate room for the toilet, a soaking tub, TV and double sinks. The towels were the thickest I've ever experienced in a... more
Posted by pletzkeb on November 02, 2009

One of the nicest that I have ever stayed in

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This is one fabulous place to stay! The lobby is grand, and just small enough to be intimate. The staff greet you and takes care of you from the minute you walk in to the minute you leave. The room was very clean and almost looked new. We ate at their restaurant and it was fabulous. The food was first... more
Posted by DesMoinesFans on October 18, 2009

Exceptional Experience

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Second stay at The Hermitage Hotel and was not disappointed! Wonderful staff and service - arrived just in time for afternoon cookies. Front desk service was particularly nice. The Junior Suite room was exceptional with views of the state capitol. Of course the Capitol Grille restaurant was excellent, both for dinner and breakfast. To top it all off we received... more
Posted by JAMTN on October 17, 2009

Special moments call for a special hotel

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The Hermitage Hotel is one of the most elegant and beautiful hotels I've ever seen. (The grand lobby reminded me a lot of the Palmer House in Chicago, actually.) I was assigned a wheelchair-accessible guestroom, allowing ample space to move around. The decor of the guestroom was traditional but tasteful. Although room service anywhere is going to be pricey, I... more
Posted by FollowThisBird on October 16, 2009

Loved everything about it

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My husband and I just returned from a 3 night stay at the Hermitage in Nashville. I just wish we could have stayed longer. The rooms are amazing - big, clean, comfy. Every morning in the lobby there is coffee and muffins. Every evening, fresh lemonade and homemade cookies. The macaroons are the best I ever ate. Every night we... more
Posted by mjthecruiser on October 11, 2009

Guide Me to My Tennessee Home

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I'm a modernist, a minimalist, and always on the lookout for "what's NEW." Imagine my finding my piece of Heaven in the 100-year old Beaux Arts hotel, The Hermitage! The exceptional experience started with the genuinely warm and welcoming doorman -- no attitude, no pretention, just genuine hospitality. The lobby of the Hermitage is glorious -- not gawdy, not tacky,... more
Posted by amateurhistorian on September 30, 2009

Great Hotel for Celebrations

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Great small hotel.I made reservations through AMEX fine hotels program and we got a great deal.The rooms were large and over looked the Capital,we had a regular room on the 8th floor and a junior suite on the 6th.There is no need to upgrade( make sure you get a Capital view), both rooms were large and had nice bath rooms... more
Posted by fltn on September 24, 2009

Probably the nicest hotel I've ever stayed in

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Here for one night for a business meeting-if I'd known how wonderful this hotel was, I'd have arranged to stay for two nights. It's a gorgeous and luxurious historic hotel, with rich wood and marble everywhere. Wonderful touches --like lemonade and cookies in the afternoon, turndown service where they lay out a robe and slippers, choice of pillows (including buckwheat... more
Posted by Susan18 on September 16, 2009

Good but not perfect

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Overall, we enjoyed our stay at the Hermitage Hotel and most likely would return if we had reason to stay in the downtown area but there were a few instances where it makes you wonder why this is the No. 1 hotel in Nashville, especially since service is being touted as immpecable. Upon check in, there were some communication issues... more
Posted by jdvmd on September 08, 2009

Excellent Hotel

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I can support the other excellent reviews that have been posted on here. This is one of the best city centre hotels that I have stayed in, furnished to a very high standard with very professional staff throughout. It is the small touches that make the difference, such as lemonade and cookies set out free of charge for guests every... more
Posted by RallyMonkey on September 04, 2009

Wonderful Historic Property

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The Hermitage Hotel is a wonderful property that has managed to preserve days gone by yet is updated and modern. The hotel feels very polished and updated with out losing any of its historic charm. Too many hotels today get rid of the great things that make them special. The Hermitage has managed to keep their hotel special and very... more
Posted by tomdenverDenverCO on September 01, 2009

This hotel defines classy

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I love this hotel. It is a treat to stay here. There is a wonderful sense of old world Southern charm mixed with modern standards of service and amenities. Wonderful. I've stayed here twice and looking forward to the next stay already! They have business suites decked out with printers, pens, envelopes etc The lobby is a spectacular place to... more
Posted by Team_T_Travelers on August 24, 2009

Luxury defined

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We stayed at the Hermitage mid week for a short get away. From the moment we arrived until we left, no detail was overlooked by this wonderful staff. They remember your name and greet you each time you leave and when you arrive back. Upon check-in, we were asked what time we would prefer housekeeping...that was a first! Room service... more
Posted by JJMT on August 23, 2009

Best Hotel

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I've stayed in many very nice hotels, Hermitage is definitely the best! Will certainly stay again next time we are in Nashville. Thanks.
Posted by bubfn on August 18, 2009

Incredible hotel-exemplifies true luxury and service

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We travel pretty frequently (~once every 1-2 months) for business and have stayed in many 4-5 star hotels. Without hesitation, The Hermitage is one of the best places we have ever had to pleasure to stay! The overall facilities, service, and hospitality rival/exceed what we have experienced at other hotels such as the Ritz Carltonand Four Seasons. Pros 1. Stunningly... more
Posted by txnc on August 15, 2009

Best Place To Stay

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When we arrived, the Valet greeted us and introduced himself. the other attendance took me inside to introduce me to the front desk staff. The hotel is absolutely beautiful. The staff is very accomodating and very friendly. The room was huge, with a king bed, two arm chairs, a foot rest, a desk with chair, large chest with mini bar... more
Posted by Chinchuwan on August 15, 2009

Heaven on earth

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The Hermitage Hotel is a throwback to the grand splendour of days gone by. The magnificent lobby with it's incredible stained glass ceiling is a work of art. The staff could not do enough for you. In fact, they called me before the day before my reservation was to start to ask if i needed anything special in the room... more
Posted by dentgal on August 06, 2009

We "loved" The Peabody. We "ADORED" the Hermitage

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We hit the Hermitage as our last stop on a week + roadtrip through Tennesse and Mississippi. We just wish we would have factored in more time to get a few more days in Nashville and a few more days at the Hermitage. I have absolutely no complaints and nothing but compliments to the staff of this 5 Star Hotel.... more
Posted by CarolinaPacko on August 03, 2009

The only place to stay in Nashville

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Our family stayed for 2 nights on a road trip. Expensive but the level of service and quality of the rooms make it worth while, would recommend. Saw Dolly Parton in the restaurant which put the icing on the cake!
Posted by Jaspersdad on August 03, 2009

The best hotel we've ever stayed at

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Wow! This was our first time to stay at the Hermitage Hotel. When we arrived, we were treated like royalty! We were greeted by the valet attendant who introduced us to the doorman, who walked us in and explained where things were inside. He introduced us to another man in the lobby who then introduced us to the front desk... more
Posted by sammaiz on August 03, 2009

Wonderful Hotel

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Hi, My husband and I traveled to Nashville for the first time last weekend and stayed at the Hermitage Hotel and had an absolutely wonderful experience. Our room was georgous, we had a junior suite with a view of the Capitol. The service was outstanding, the staff could not do enough for you from the time we arrived til the... more
Posted by TravelFT on July 29, 2009

Beautiful and Great Service

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This hotel is beautiful and so is the staff. The service is one of the best I have ever had and the hotel is very clean. It is located right by the state capital and just a few short blocks from music row. I would most definitely stay again.
Posted by dvpgh on July 29, 2009

Elegant hotel, very romantic, very well-done

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My wife and I spent an anniversary here and loved it. Even a bath conceirge to draw a bath for you! It has an early 20th century feel with, of course, all modern amenities. The restaurant in the basement was a real treat as well.
Posted by FrasierC on July 28, 2009

Lovely Hotel

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My mother and I stayed here for 2 nights and we were completely impressed. It has a beautiful lobby, sparkling clean rooms (we asked for a view and there was the capitol building out our window) lovely turndown service and our arrangement came with a delicious breakfast in a very nice setting in the restaurant. It is in a great... more
Posted by mjf on July 28, 2009

WONDERFUL

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What a fabulous hotel! The room was spacious and relaxing. The food was delicious and the staff was helpful and personable. I will return for another visit.
Posted by belle001 on July 28, 2009

Very Relaxing Hotel

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This is a fabulous hotel. The room was spacious and nicely decorated. We were only there one night but it was so relaxing we did not want to leave. The service was great and dinner at the hotel resturant was really good and the waiters were really helpful and personable.
Posted by jrbtex on July 27, 2009

Amazing Accommodations

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Aside from the obvious facts you can pick up from their website, it might be helpful to know the staff is one of the friendliest I’ve encountered in a while. It seemed that everywhere I turned I was greeted with a smile and helping hand. The spaciousness of my room was only outweighed by its beauty. It is centrally located... more
Posted by sammdaman on July 27, 2009

An All Star 5 Star

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Everything about the Heritage is 1st class. You get what you pay for. It's not cheap but every now and then we all desire to splurge a little. The Capitol Grille is a superb dining experience. If you need to find something to pick on, the wine list does not have anything that I would consider inexpensive. There is a... more
Posted by MacnQ on July 27, 2009

Exceptional Service

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My husband and I stayed at The Hermitage Hotel over the Fourth of July. The hotel is absolutely beautiful and the service given to us in every area was definitely 5 stars. Our room was large and the bathroom was fantastic. When I booked the hotel I asked for early check-in, a room not near the elevator and extra pillows... more
Posted by 0807 on July 27, 2009

Our weekend could not have been better

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this is the place to stay with your pet. All the staff members are pet friendly and go out of their way to make you and your pet comfortable.
Posted by mariebt on July 27, 2009

My 59th Birthday was not painful at all

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The service at the Hermitage Hotel is superior. From the moment we arrived until the moment we departed, everything was above my expectations. The room was beautiful. The staff was experienced, polite, and knowledgeable. The cookies and lemonade at the elevator were some of the best I have ever tasted. Speaking of food, we had dinner at the Capital Grill... more
Posted by DRoberts73 on July 27, 2009

Worth every penny

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We had an overnight stay at The Hermitage and could not have been more pleased. The hotel is beautiful and the service is wonderful without being stuffy or overbearing. When we arrived, our car was unloaded and parked for us; and the front desk had been notified of our arrival before we got there so check-in was fast. The room... more
Posted by needstraveladvice on July 27, 2009

absolutely the very best

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My husband and I were celebrating out anniversary and as a Travel Agent I chose the Hermitage for our little get away. We are Nashville residents and don't get to experience out city nearly often enough. We spent 2 nts on the 4th of July weekend. I can't say how wonderful the service was and how nice the whole staff... more
Posted by nashvilletnrdy2trvl on July 27, 2009

Top notch -- Incredible hotel --Highly recommend

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This is amazing place to stay. I travel a lot for work and often stay in very high end hotels --so I am used to being treated well. This hotel did not disappoint. The service was fantastic and hotel is beautiful. Our room was huge with beautiful and elegant decor. Amazing bathroom. The basic room I stayed in at the... more
Posted by sammack13 on July 27, 2009

A Very poor value

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First, the physical appearance of the Hotel is very beautiful and some service is good, for the money paid, it is not a good deal. The room was as far as they could get one from the lobby. The 9th floor and the last one on the wing. It was dark, windows looked over alleys, with heavy drapes. There was... more
Posted by greeneggs21 on July 26, 2009

Very nice hotel with only minor issues

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We wanted to stay at The Hermitage because it was highly rated on Trip Advisor. Overall we were really impressed with the hotel. The place is unbelievable!!! When you walk into the main looby, it is breathtaking!! The rooms were HUGE and the attention to detail was great! Only issues was for a 5 star hotel and the price you... more
Posted by Txchap on July 15, 2009

Historic and modern at the same time

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This is a fantastic historic hotel with all the charm and character I hoped for. The rooms are large with all the modern conveniences. The service was exceptional....from the valet to the concierge to the housekeeping staff. The attention to detail in the lobby and in the rooms in unparalled. I was carefully examining the paint in the room and... more
Posted by Kiwic01 on July 12, 2009

A hotel that everyone should experience

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If I could rate everything 10 stars I would. We were passing through Nashville on a cross country vacation and stayed here because of the reviews. The hotel also had a summer promotion special. We arrived late due to an interstate closure and the staff could not have been more helpful. Many times at 5 star hotels the staff is... more
Posted by dermdawg on June 17, 2009

One of the best hotel experiences

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From start to finish, the Hermitage is exceptional in every manner. Hotel owners should travel to this hotel to witness excellence in customer service. Our expectations were exceeded at every turn. We will definitely come back and recommend this hotel to all of our friends.
Posted by aspokaneman on June 16, 2009

Simply the best

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This hotel is simply the best. read others reviews which are completely true. The sheer friendliness and kindness seemed effortless for the staff, it was a completely genuine welcome. We at first thought that this would be just simply be a "really nice stay",but everything was done to enable us to have maximum leisure time, this in turn meant that... more
Posted by thieulloy on June 02, 2009

You must stay at the Hermitage - The Best of the Best

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Incredible Hotel - Great service / Amazing rooms. I've traveled quite frequently for business in the United States and throughout the world and I must say The Hermitage ranks at the top.
Posted by ravens30319 on June 01, 2009

Great Anniversary Get Away...We felt like celebrities

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We had such a wonderful stay at the Hermitage Hotel! My husband and I live in town, but decided to stay at the Hermitage Hotel for our 5th anniversary weekend! We had so much fun. The hotel is gorgeous and the staff goes above and beyond to make sure you are pampered and well taken care of. We really felt... more
Posted by jhmking on May 31, 2009

One Couldn't Ask for More

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Located in downtown Nashville, this hotel was a wonderful experience from the time we pulled up to the hotel and were greeted by the hotel staff, until the time we departed. The room was immaculate, the dining experiences were outstanding and the hotel staff was incredibly polite and professional. One example was when we went to take a morning walk,... more
Posted by draper1 on May 31, 2009

Southern Hospitality At It's Best

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On a recent trip to Nashville to see James Taylor at TPAC we wanted something within walking distance of the venue. The lady at TPAC suggested the Hermitage, I'm so glad she did. What a beautiful, graceful hotel, from the front door to the room everything was gorgeous, the staff was very gracious, the rooms were wonderful (especially the flat... more
Posted by fabatfifty on May 31, 2009

We would return here in a flash! Highly recommend this hotel

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Everyone was gracious and welcoming; the rooms were spacious and comfortable; the location was perfect! We sometimes stay at Renaissance when in Nashville but the Hermitage is in a class by itself --- smaller, more intimate. You don't feel like a small peg here, they make you feel special!
Posted by AlohaHonolulu on May 31, 2009

Southern Opulence

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Great hotel, wonderful service, definitely worthy of it's Mobil Five Star rating.
Posted by atkinml on May 31, 2009

One of the best hotels we've ever stayed in

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Taking a short trip from our mountain cabin in Georgia, we decided on this hotel after reading the glowing tripadvisor reviews. It is as beautiful as the photos on the websites and the service was exquisite. The upkeep and attention to detail was perfect. The bathroom was perhaps the most beautiful and functional of any hotel we've ever been in... more
Posted by Manatee609 on May 21, 2009

Attention to details

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When we arrived back at the hotel later in the evening...our robes were waiting for us on the bed, declicious treats along with bottle water left on the bed table and of course the sound of pleasant music surrounded the room...morning brought our Wall Street Journal attached to the door...what a fabulous place....including the grille restaurant...and even the valet attendants... more
Posted by LilyMM on May 13, 2009

Grand Luxury

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Wow. We have stayed in some nice places over the years but this hotel is the top. It earns its 5 star rating.
Posted by JohnnyHHHHH on April 26, 2009

Wonderful stay; Great bathroom

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We picked this hotel for our 4 day weekend trip to Nashville (on 4/18) based on the great ratings here. We were not disappointed. We called to get the Sunday $199 special rate. The overnight parking charge scared us but we lucked out and found parking on one street over. It is free from 6pm Fri to 8 am Mon.... more
Posted by labern116 on April 21, 2009

A beautiful hotel

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This is an absolutely beautiful hotel. I booked a junior suite for 2 nights, but upon checking in, we were upgraded to an executive suite. This was absolutely huge! It had a living room with a big screen tv, a half bath, bedroom, and full bathroom with a jetted tub, separate shower and dual vanity. There were fresh flowers in... more
Posted by stephen2907 on April 08, 2009

Definitely Nashville's best hotel

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This is the only five-star hotel in Nashville, so it literally is unique in that town. If service is important and you want to stay in a historic (but updated) building downtown, the Hermitage is your best choice. I was upgraded to a junior suite -- huge! Finally, enough room to open both suitcases without tripping over them. The bathroom... more
Posted by SkyeTraveler on April 08, 2009

Can I move in

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I truly cannot say enough, not only about this hotel and its historic beauty, but also the quality of service and attention we received. Although the hotel was very full, it never felt crowded. Everyone from the bellman to the waiter in the bar attended to our every need in such a polite, timely fashion. My husband and I have... more
Posted by winn274 on April 07, 2009

Service that was above and beyond

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Just an example of the great service. When our luggage got to the room we noticed that we had forgot to point out a bag we had tucked away in the back seat to the bellman. Ben quickly offered to go get the bag and bring it to our room. This is a great hotel with exceptional service, and Great... more
Posted by theheadgeneral on April 06, 2009

The Best Service we've ever had ~ everything was fantastic and a very charming hotel

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If you are deciding what the best hotel to stay at in Nashville is...look no more. The Hermitage is charming and immaculate. The service is outstanding and everyone we came in contact with was very friendly and helpful. They really pay attention to every detail and go above & beyond. The rooms are very nice and very clean and the... more
Posted by csdean on March 30, 2009

The Hermitage Hotel & Capitol Grill are Excellent

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I recently took my 10 year old son for an overnight trip to Nashville to see Andrew Jackson's home and a few other sites around Nashville. We stayed at the Hermitage Hotel in downtown Nashville and ate at the hotel's Capitol Grill. Both were excellent and completely deserving of their Five Star rating. The accommodations were outstanding, the service could... more
Posted by GoMizzou on March 25, 2009

A perfect wedding

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We had our wedding at the hotel on March 7, 2009 and it was wonderful. Everyone at the hotel was great , that tried to may our day the best ,and it was. We stayed within our buget , the food was delicious the service you wouldn't believe. And they even made our wedding cake which was unbeliveable. I can... more
Posted by March07cookeville on March 22, 2009

We had a ball at the Ball

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We were part of 200+ black-tie, fund raising, ball attendees. The ball room was decorated beautifully. The food was excellent and service was very good considering the number of people being served. It is difficult to serve that many and have everyone's food the correct temperature, but somehow, this staff did it! The lavish lobby gave us a beautiful place... more
Posted by JuJuClarksvilleTN on March 18, 2009

Perfect In Every Way

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I have now stayed at the Hermitage Hotel about 6 times for both business and fun. Everytime has been wonderful. The rooms are very nice (Ritz Carlton/Four Seasons nice) always clean and very very quiet. The employees could not be better. The food has always been great along with the bar! :-) I had to stay at another hotel a... more
Posted by Jaguar6335 on March 16, 2009

A rainy weekend wasn't so bad in a hotel like this

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Gorgeous hotel, amazing staff, great room with a fantastic view (room 616). Capitol Grille was superb and the bar had the BEST pomagranite martini I have ever tasted. Came to Nashville to see Ryan Adams and The Cardinals at The War Memorial (right across the street). Amazing concert, amazing hotel, amazing city! What a vibrant nightlife within walking distance from... more
Posted by loveditinhawaii on March 15, 2009

I Just Don't Get It

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After reading all of the fine reviews, we decided to stay here during one of our business trips. The lobby was magnificent and we were happy with it. Our room was another story. The chandelier above the front door to our suite had a large crack in it - not too good for a hotel with this rating. We were... more
Posted by lionheartatl on March 11, 2009

Wonderful! When can I go back

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My husband and I spent one night at the Hermitage for a night out over the weekend. We had a wonderful, relaxing night. I felt like I was in heaven the entire stay. Dinner at the Capitol Grill was delicious with very attentive service and the mac-n-cheese is out of this world. The staff was very polite and attentive for... more
Posted by ILOVETRAVEL20 on March 02, 2009

Great Location

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Every year I take a "Girls Trip" with my sister and two cousins. This was the first time we stayed at the Hermitage. We had tickets to an event at TPAC and were thrilled to learn it was directly across the street from the hotel! From the minute we arrived we were greeted with smiles and hellos from every staff... more
Posted by dkw810 on March 02, 2009

Five Star perfection from beginning to end

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The Hermitage is the only Five Star hotel between Chicago between Chicago and Buckhead (Atlanta) and I feel it far surpasses the Ritz Carlton's flagship in Georgia. It would be ideal for a honeymoon or honeymoon-type evening, but it is also perfect for business, providing absolutely any service needed to make your trip effective. They have yet to say "No"... more
Posted by powerslaw on March 01, 2009

A Luxurious Stay

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My wife and I live within 15 miles of the hotel and over the years have attended several functions at the Hermitage. Several months ago we won a silent auction for a night's stay and dinner. We picked Valentine's Day. The Hermitage is a 19th century treasure which preserves the architecture and feel of the early years, yet has integrated... more
Posted by Travelcouple156 on February 16, 2009

Making a memory

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There could have not been a better place for us to share a special Valentine's Day while visiting Nashville. The professional attentiveness of the staff, the majestic environment and the luxurious amenities combined to make our stay a memory we will always cherish. Our thanks to the Hermitage team for their commitment to high standards.
Posted by LifeisGoodAugustaGA on February 15, 2009

Excellent Stay at the Hermitage

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My husband and I recently stayed at the Hermitage for a romantic weekend getaway for Valentine's Day. It seems that so often these days, people forget what true customer service is all about, but this is NOT the case at the Hermitage - the staff is sincere with their greetings and seem to thoroughly enjoy their jobs from the waitstaff,... more
Posted by HeatherGlenRock_PA on February 15, 2009

Fairytale second honeymoon

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This was the first time we had been on an out of town overnite trip by ourselves since the birth of our child (7yrs ago). We couldn't have picked a better place to spoil ourselves or be spoiled. You name it and it was in the room. They even had pink roses I requested in the room waiting for us.... more
Posted by snake41 on February 11, 2009

Queen for a day

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I wanted a small get-a-way for my mother, daughter and sister, so I decided to go to Nashville for the weekend. I live in Memphis and my sister was in from Orlando, so we decided to take our eighty year old mother for a "girl's weekend. My husband contacted American Express and they suggested the Hermitage Hotel. This was an... more
Posted by paulakb on February 09, 2009

Wonderful staff; comfy rooms! A definite keeper

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The Hermitage is a wonderful place to stay. The rooms are completely comfortable and the staff went out of their way to be helpful and kind wherever we went. Dinner in the Capitol Grille was amazing. Not only was our food incredible, but our server was really great, as well. Room Service (breakfast) the next morning was the best I've... more
Posted by littlefrog97 on February 09, 2009

Always a great experience

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I have had the pleasure of staying at the Hermitage on several occasions for business meetings in Nashville and the experience is always great. My wife usually does not go with me on business trips but I told her she needed to go with me just to stay at the Hermitage. She was able to travel with me this year... more
Posted by wbstrick on February 08, 2009

An absolutely lovely and elegant stay

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I belong to the National Historic Trust, who produce a yearly book of properties. We try to patronize these generally fine hotels. However, this experience was exceptionally nice. The photo of the hotel in our book was appealing, but not nearly as nice as the property is in person. More than that, the staff is graciously trained, eager to please... more
Posted by jake-PA3 on February 08, 2009

We will definitely return

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My husband and I recently stayed at The Hermitage Hotel. Even though I had read review after review about how wonderful it is, I was still impressed when we arrived. Every staff member we encountered, from the second we pulled up to the hotel to when we departed, was incredibly nice and made us feel like we were VIP guests.... more
Posted by catscolts on February 08, 2009

Very Nice Hotel

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Great hotel, attentive staff & great location.
Posted by Packergirl on February 02, 2009

Excellent stay in Tennessess's only 5 star 5 Diamond hotel

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A beautiful hotel in Nashville and a 5 minute stroll from Broadway and the fantastic Honky Tonk bars, My Wife and I stayed here for 3 nights in January 09 and would strongly recommend it, The hotel has one of the nicest lobby's I’ve ever seen, It's not the cheapest hotel but the rooms are warm quite and beautiful with... more
Posted by Bob-The-Barbour on February 02, 2009

Attention to detail

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We travel a lot for business and have stayed in some very nice places. After so much exposure to different hotels and their amenities and management, you become fairly astute at spotting the truly exceptional vs the "wanna-bes". The Hermitage was just lovely. The staff were sincerely courteous and helpful. The bed linens, towels, robes, slippers were of a high... more
Posted by cwttwc on January 26, 2009

Hermitage is the best in Nashville

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Absolutely beautiful renovation of a landmark hotel in Nashville located beside the capital building and nest to the TPAC event center. Room was impeccably clean and with every amenity known. Wonderful guest services, valet, etc. Service with a smile every time. The most beautiful lobby with stained glass ceiling and fireplace and an amazing afternoon tea in the lobby. I... more
Posted by tcjcpa on January 25, 2009

A terrific choice in Nashville

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My eleven year old son and I spent a very pleasant weekend at The Hermitage Hotel in October, 2008. I would strongly recommend the hotel to other discerning travelers. This was a trip that almost didn’t happen, since my wife, who had originally planned to come along, had a work conflict at the last minute. My son was not discouraged... more
Posted by OrrvilleRedRider on January 17, 2009

The Hermiatage is Outstanding

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My wife and I have been blessed with 5 children, and we rarely get away just the 2 of us. For our 22nd anniversary, I contacted the Hermitage staff, and they planned an amazing experience for us...one of a kind! We had a fantastic room, excellent food, amazing service, and it created a memory for years to come. Our kids... more
Posted by Fatherof5Nashville on January 16, 2009

Did not want to leave this hotel

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My girlfriend had always wanted to go to Nashville and a friend recommended this place to us. We loved it and didn't want to leave because they treated us so well. My girlfriend dug the posh bathroom and said she could just move into the bathroom itself and be happy. The staff was very nice and took complete care of... more
Posted by Boydman on January 13, 2009

A Star In Nashville

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Once again I am totally astounded by my stay at the Hermitage. This has to be one of the finest and best run boutique hotels in the U.S. Each employee is your friend and every square foot of the hotel shines from meticulous attention to detail. Don't laugh but the men's room in the bar/restaurant is a design treasure. I... more
Posted by FloridaWotan on January 12, 2009

Can't wait to go back

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I originally booked my stay at The Hermitage because that is where the wedding was going to be held but will definitely be a repeat customer. The level of service and amenities is incredible and definitely worth the price. Located in the heart of the Nashville, we were minutes from clubs and restaurants which made exploring the city a treat.... more
Posted by bjayrison on January 11, 2009

Super hotel

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My husband and I recently spent two wonderful days at the Hermitage in Nashville! The hotel is magnificent, and we have never experienced such incredible service before. It was so lovely and accommodating that it was hard to drag ourselves away from the hotel when our all too short two days had come to an end. We toured Nashville and... more
Posted by HowardHWilmington_DE on January 06, 2009

Traditional Luxury

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I thought I had stayed at luxury hotels before but realised I hadn't quite hit the luxo-meter 'till my wife and I stayed the The Hermitage. This hotel is true luxury in the most traditional sense of the word. The complete staff was very professional yet personable. From the valet who remembered our dog's name from day to day, to... more
Posted by espressomaker on January 03, 2009

music city gem

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We have stayed at the Hermitage hotel a couple of times and each time has been a wonderful experience. The hotel's location is just a few blocks away from the Ryman, Country Music Hall of Fame, restaurants, etc (which is one of the things we love about the Hermitage). Our rooms have always been plush and spacious and the bathrooms... more
Posted by travelinsc on December 26, 2008

Romance at the Hermitage

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My girlfriend and I (Fiance now) took a trip for a long weekend in Nashville. It was her Christmas/Brithday present but also included a proposal. The stay was absolutely fantastic. Everything from our arrival to checkout was absolutely magnificent. The bellman and conceirge both did a wonderful job on recommendations and getting us everywhere we wanted to go. I cannot... more
Posted by Bigkrapper on December 13, 2008

Loved The Hermitage Hotel Experience

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We stayed at The Hermitage Hotel on Saturday, December 6th. The valets out front were very polite and helpful.When we checked in at the front desk, the personnel were very nice, cordial, polite and helpful. Our room was fabulous....worth every penny ! We had a drink in the Oak Bar. Our waitress was excellent , explaining wines, etc. We had... more
Posted by CathyFranklin_TN on December 08, 2008

The Hermitage Charm

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Our daughter recently relocated to Nashville Tennessee and while touring the City we came upon The Hermitage Hotel. We decided to have lunch and to our surprize the staff welcomed us and gave us information in reference to the history of The Hermitage, including the famous Men's Room! We decided the next visit to our daughter we would stay at... more
Posted by Twinsmom19 on November 17, 2008

Best Service I have ever had

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This is a wonderful hotel located in downtown Nashville. A 5 minute drive to Vanderbilt. What impressed me so much about this hotel is the staff. Everyone I encountered was extremely polite, outgoing, friendly and projected an attitude of 'I want to help you and make your stay in Nashville the best'. Great service is expected at a 5 diamond... more
Posted by bwrahn on November 13, 2008

Amazing and Relaxing Experience

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My fiancee and I enjoyed a wonderful weekend at The Hermitage. My dad attended a conference at this hotel, which is how we ended up staying here. The service and the rooms were amazing. The hotel is also located close to all of the action, including the Country Music Hall of Fame and the famous Broadway Street. Everyone was very... more
Posted by kmogilevski on November 12, 2008

Most Enjoyable Expericnce

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My husband and I stayed at the Hermitage Hotel for one night so we could attend the Titans vs Packers game on Nov. 2. We were greeted out front by Tyler who was very polite and helpful. Once inside Brian took over and helped us to our room. We dealt with him several times and found him to be informative... more
Posted by Derbyangel on November 03, 2008

Beautiful Historic Friendly Hotel

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We stayed at the Hermitage Hotel on the evening of our wedding party (we eloped and had a celebration when we returned). We had several friends who had come in from out of town for the party and they all stayed here too. It was wonderful. We had a great time and the staff was accommodating to our requests. I... more
Posted by Archicube on October 22, 2008

lousy,rude,apathetic

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the front desk staff was rude and unhelpful when i arrived an hour early for check in.....i was exhausted from a long drive an was told to keep checking back....i did not get into my room until 7:00 pm!!!!!! i paid ALOT of money for a room i couldn't have until 3 hours after check in time, this left me... more
Posted by jwmca on October 06, 2008

Disastrous

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I have stayed at this beautiful hotel before. I reserved a room and asked for a smoking room. That preference was not referred to. On arrival I was asked to sign a form that I would pay a 'fee' of $500.00 if I had been found to be smoking in the room. I guess this is TN state law, but... more
Posted by farmman10 on September 26, 2008

Very Nice Hotel

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Wife and I stayed at the Hermitage for one night over Labor Day weekend. Overall a very nice, ornate and historic hotel with a large magestic lobby and friendly staff. We booked the cheapest room and found it especially large and well-appointed. Hallway noise was a bit loud including late-night conversations, slamming doors, etc., but that's hard to avoid in... more
Posted by JMS1002 on September 03, 2008

Honeymoon at the Hermitage

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My husband and I stayed at the Hermitage for the first night of our honeymoon. It exceeded our expectations! It was a luxurious and relaxing stay. The staff at the hotel is extremely friendly, welcoming, and helpful. We had breakfast in the Capitol Grille, and that was delicious. I am vegan, and breakfast is the hardest meal to get when... more
Posted by TravelinGirl64 on August 24, 2008

Outstanding

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The Hermitage is an outstanding hotel! The minute you are greeted at the door by friendly, helpful, smiling bellmen and then walk into the magnificient lobby you will know you are in for something very special. The lobby is just gorgeous and makes you feel you have entered a palace. All the staff are friendly, helpful, and eager to please.... more
Posted by ItsZep on July 15, 2008

Fabulous but beware of king bedded rooms

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This hotel is the only choice in Nashville. The service is fabulous and the food in the Captial Grille is wonderful. But watch out for king bedded rooms. Two different king bedded rooms I stayed in were connecting. This means that one of the "walls" is actually a door that goes into the room next door. Doors do not muffle... more
Posted by rounsley on July 14, 2008

One of the best

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Incredible hotel for service and style! We've traveled all over and this is one of the best......service was outstanding and the staff always ready-to-serve. Beautiful rooms, great location, just a great self-indulgent treat for us. Would recommend staying there to anyone!
Posted by magicnelly on July 08, 2008

Nice, but could be better

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We stayed at the Hermitage for two nights over July 4th weekend, and while we found the hotel clean and comfortable, I would not give it a five star rating. We both agreed that the management should try out a few Four Seasons' locations to get a better idea of the standards that the clientele they are after is accustomed... more
Posted by Texastraveler88 on July 07, 2008

Great Hotel, Hidden Treasure

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I stayed at the Hermitage Hotel in June 2008 for one night for business. My only complaint is that I did not get into town early enough to enjoy this fantastic hotel. The room was flawless, large king size bed, great flat screen TV. The bathroom was huge, 2 sinks, separate large shower, jacuzzi tub and all the extras you... more
Posted by Travelgirl056 on June 17, 2008

Perfect

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I can't rave enough about this hotel. EVERYTHING WAS ABSOLUTELY PERFECT !!! The friendliest, most competent staff I've ever encountered at a hotel and I have been all over the world. Room was spacious, comfortable, great views, amazing bathroom with flat screen TV, separate shower staff and deep tub, turndown service with fresh homemade cookies, complimentary coffee and muffins in... more
Posted by dh24yaya on March 27, 2008

Luxurious hotel

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A group of seven of my female friends and I stayed at the Hermitage hotel this past weekend for an unofficial 32nd high school reunion-girls "spa" getaway. We booked 4 rooms for the 8 of us (one of the rooms was actually a two-room suite). The rooms were beautifully restored and quite spacious. The bed was phenomenally comfortable and the... more
Posted by PhillyDoc on March 01, 2008

You'll love this hotel

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Just got back from five days at The Hermitage in Nashville and can honestly say it exceeded all expectations. The hotel is gorgeous, the room was fabulous, but most important the staff was by far the most accomodating ever experienced. Everyone from the doormen to the front desk staff and especially Vicki the concierge made us feel like royalty. In... more
Posted by carlawordsmith on February 12, 2008

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The hermitage has one of the most beautiful lobbies I have ever seen. The hotel was immaculate and the staff was very helpful. The location was just blocks from all the clubs and shops. I would recommend this hotel to anyone - it made the whole trip!
Posted by Marlys on March 28, 2007

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Great hotel with helpful staff. Service was a little spotty as to housekeeping services. I would expect perfection in a five star hotel.
Posted by Jim on March 23, 2007

overrated

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This summer, my wife and I spent the night in the Hermitage, a lovely hotel, and dined here. I cannot say enough how disappointing our meal was. I ordered the filet, and I had to send it back b/c it... more
Posted by jeko on March 02, 2007

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We had a $150 lunch with four people and everyone left hungry. This is probably the silliest kitchen in Nashville. The service was awful and just goofy, the food was okay, the pretense was off the charts.
Posted by Jud on February 22, 2007

nashville | dining | american & caribbean | american | capitol grille | wcities

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one of the areas finest dining establishments. special touches include fine linens, candles, crystal and fine china. the quality of food and the exceptional service puts this restaurant in a class of its own... more
Posted by wcities user on January 26, 2007

review of capitol grille - nashville, tn, 37219 - nashville citysearch

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just got back from having lunch at the capitol grille. it was a dear friend of mines birthday, and wanted to take him some place memorable lets say that we obtained a memorable experience through our inedible burgers taking 50 minutes to prepare... more
Posted by citysearch user on January 15, 2007

the new york times > travel > nashville guide > restaurant details

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this charming restaurant in downtowns historic westin hermitage hotel serves cuisine with a regional flair, including sauteed grouper accompanied by garlic whipped potatoes. another top pick is the filet mignon with a portobello mushroom demiglace (a rich brown sauce) and crispy potatoes. the capitol grille... more
Posted by nytimes user on January 15, 2007

The Hermitage Hotel | Hotel Review | Nashville | Frommers.com

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This historic downtown hotel, built in 1910 in the classic beaux-arts style, is Nashvilles grand hotel. Reopened in 2003 after an $18 million restoration, this is the citys top choice if you crave both space and elegance. The lobby, with its marble columns, gilded plasterwork... more
Posted by frommers user on January 14, 2007

Following an extraordinary restoration, the...

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Following an extraordinary restoration, the Hermitage Hotel in Nashville proudly opened their doors as one of the finest small hotels in the world. Located at 231 Sixth Avenue North in the heart of downtown Nashville, this hotel is across the street from ... more
Posted by ian user on January 11, 2007

The Hermitage Hotel Nashville Hotel Nashville TN Review Gayot

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When this gorgeous hotel was built in 1908, it was the premier place to stay in Nashville. Now, following a magnificent renovation by Historic Hotels of Nashville, it is once again a preeminent destination for discerning travelers. You’ll find yourself in good company, added to... more
Posted by gayot user on January 11, 2007

capitol grille, nashville, tn - capitol grille reviews and details - 10best

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serving new southern cuisine, the dark-paneled capitol grille is located on the lower level of the hermitage hotel. this downtown restaurant and upscale eatery is a favorite among professionals and locals for business lunches and pre-theater. dine on such appetizers as honey balsamic-glazed duck napolean... more
Posted by 10best user on January 11, 2007

north america : usa : tennessee : nashville : restaurant : capitol grille review

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located in the lower level of the posh hermitage hotel, the capitol grille is one of downtown nashvilles most elegant restaurants... more
Posted by frommers user on January 11, 2007

Beautiful classy hotel

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One of the nicest hotels I’ve been to. Beautiful upscale and fabulous service. Everyone was so nice and helpful. A hotel similar to this in NYC near where I live would easily be twice to triple the price. Lobby is incredible and the rooms are spacious and expensive furniture, relaxing bathrooms.
Posted by injeanious on December 18, 2006

Finery in a Friendly Town

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Nashville doesn’t just extend its welcome, it lives up to it when you get there. Hospitality and heart are on display, from the helpful folks in the tourist trade to the free music spots on Broadway. To experience this Southern charm in high style, spend a spell at the historic Hermitage. As the sole luxury hotel in downtown Nashville, The Hermitage is a Beaux Arts palace with an amiable staff.... more
Posted by BBayne on December 08, 2006

Very Upscale

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Had a very nice dinner at the Capitol Grille in Nashville, TN. The food, service and atmosphere was topnotch.. Have a great wine list and even offer 1/2 bottles of some very nice wines. The wait staff... more
Posted by Life is a Cabernet on November 07, 2006

Loved it !!

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My boyfiend and I went to Nashville on our first vacation together. We planned on having dinner at the Capitol Grille from the begining. The entire experience was fantastic !! We shared the scallops for... more
Posted by TaraLynnLance on November 06, 2006

they REALLY care!

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my 11 year old and i traveled to nashville from california as a "field trip." returning from a day of sight-seeing, my son smashed his thumb in the car door...upon hearing his screams, all the hotel staff within earshot ran to his aide...later that night, milk, cookies, and a get-well card were sent up to our room. that is just ONE example of their attentiveness. i found the staff here to be... more
Posted by gailshingler on August 09, 2006

The Best in Nashville

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The Hermitage Hotel is without a doubt the best hotel in Nashville! The bellhops are very friendly and helpful from the moment you arrive to the moment you leave. You get silk robes, slippers, complimentary bottled water and two cookies (per person) each night and so much more. The bathrooms are also one of the best aspects as they are very large with a garden bathtub, separate shower, water... more
Posted by cmkennedy86 on August 08, 2006

Highlight of Nashville trip!

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We loved that our dog was welcome at this pristine, beautiful hotel. They even provided a dog bed for him--not that he used it! He was quite happy to lie in our super comfy king size bed. The size of the rooms here is really nice. Both the room (500 sq ft) and bathroom are huge, so you don't trip over eachother every time you turn around. Bathroom has awesome shower and separate soaking tub.... more
Posted by weckerly2 on July 18, 2006

The Hermitage Hotel Nashville

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When visiting Nashville you may want to consider the Hermitage Hotel. The Hermitage Hotel is walking distance from the Convention Center, the Ryman Auditorium, the Gaylord Entertainment Center and Boradway
Posted by jimjimmnjimmy on July 15, 2006

Most enjoyable stay ever!

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The Hermitage hotel was the most beautiful, comfortable hotel I have ever stayed in. EVERYONE was so friendly and sincere. I cannot wait to go back next year
Posted by dawnshumard@sbcglobal.net on July 09, 2006

You Will Melt In Summertime

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For such a grand hotel you would think that you would be able to adjust your in room temperture to what ever setting you desired. Not on the 8th floor. Summertime in the south is hot and humid when you come in out of 99 degree weather and your room never cools down even at night it makes for a miserable night of rest. If the hotel would let the guest be in controll of the air in each... more
Posted by A Yahoo! Contributor on July 04, 2006

Really liked this restaurant

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We ate in this restaurant several times while staying at The Hermitage Hotel. The first night we were there, we got dressed up and did a fancy dinner with them. Great food, and great service. We were... more
Posted by southerngaltraveler on July 01, 2006

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An extremely expensive restaurant with grade "B" food and presentation. I was really expecting outstanding food, given the glowing reviews. Alas, it was not to happen this night. The worst, though, is the insufferable, pompous attitudes of the restaurant staff.
Posted by BirminghamKelley on June 13, 2006

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When The Hermitage opened its doors to guests in February 2003, I happened to be the first one who arrived to check in after a very early morning arrival into downtown Nashville.
Posted by 55 year old woman with a moderate budget on February 27, 2006

Wouldn't go back!

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We went to the Capitol Grille on a special occassion after our daughters dance recital. The restaurant wasn't crowded at all. It was ~6:30 or 7:00 and there were maybe 3 other tables seated at the time.... more
Posted by A TripAdvisor Member on September 08, 2005

A culinary gem inside the best hotel in TN!

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My husband and I had an exquisite meal here. We were skeptical, because the concierge recommended it so highly and it's a hotel restaurant, but we needn't have feared. It was the best place we ate in... more
Posted by jad3blu3 on August 08, 2005

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Le Bec-Fin without the high prices & snobby waiters!
Posted by Frequent Diner on June 30, 2005

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I've only had the burger plate for lunch. The burger was dry, hard, and partly burned around the edges. Not even like a juicy burger from McDonalds or Hardees! The fries were limp and cold, though the iced tea was good. Too expensive for a bad lunch! I've given them the benefit of the doubt on several occasions, and, alas, there was no improvement whatsoever. Will not try lunch there again.
Posted by restaurantscom user on July 29, 2004

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Great old historic hotel. Ask for a renovated room as those are nicer than those that are not renovated. A great view is the view that looks out at the capital. Also, the Capital Grill in the lobby is terrific. If all the restaurants on the dining list are better than it, Nashville must have great food.
Posted by A on March 26, 2000
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