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Help us make it rightGreat midnight rescue of our gas furnace on a cold winter's night. Got there, diagnosed and fixed the problem (failed ignitor) - had the part on the truck. This was all following an after business hours emergency call that evening. Gave very useful suggestions about future preventive maintenance. Highest recommendation for prompt , effective, courteous service.
Having been strung along by 24 hour service my home warranty subcontractors were not providing, I found Reed through these very reviews. I explained we had been freezing for over a day, and he said he'd get over as soon as reasonably possible. He was an hour early. Honestly if you need more of a review than that, you haven't dealt with the warranty providers. He was great, got it working, had...
My furnace was short cycling and not producing enough heat for a period of 11 days. After dealing with an inexperienced service technician, I was recommended to Kevin for help...just based on our phone conversation, I knew I was dealing with the right person. He promised that he would do everything to fix my furnace and he did! He came to my house on New Year's eve afternoon and within 10...
Kevin did two jobs for me and both of them turned out well. He installed an HVAC system in the home that I purchased over the summer, and although the time frame expanded beyond what we initially had discussed, the work was completed before we moved in and the quality of the work exceeded that which was done by other HVAC installers at the previous two homes in which I lived. More...
Stay away from Kevin Reed!
We had scheduled an appointment for Friday, from 10 to 11 AM. He did not come and did not call. We tried to reach him several times, and finally he answered and made up a story and said he will try to come at 1:30. He did not came (or called) then, either. Plan B was to come next day, Saturday (not too convenient for us). He called at 10 and came at 11. When we...
Kevin came out and did a fantastic job! He quickly diagnosed the whumping furnace (which was delayed combustion - "a bomb"), unclogged the pilot light, and put up with my bad jokes. All after a several hours long client pitch meeting. Kevin told us what he was doing each step of the way, and really impressed with his longevity in the business. He was outstanding, and if you need heating or...
Kevin Reed came to me with the highest recommendations. Another heating contractor proposed a really drastic and expensive repair for my furnace problem, so I asked Kevin for a second opinion. He agreed with the first contractor's diagnosis, and gave me a more understandable explanation. In addition, he proposed a more reasonable, clever, and cost-effective solution. I look forward to...
Dear Mr. Reed,I would like to thank you for your courteous and neat service. During 3 occassions Mr. Reed respond with a pleasant and helpful personality. This was during an extreme cold spell when many other large major companies responded that they would not come out for service until a week later. Anyone in the cold does not want to hear such a response when there family is cold. Mr. Reed...
On January 21, 2011 my furnace quit working on one of the coldest nights of the winter season. With my newborn baby and my wife both looking at me with a blank stare because they were cold I had no choice but to find a repair company. So at 1:00 in the morning, after trying to start the furnace myself I called Reed Heating and Air Conditioning to get a emergency appointment. Not only did Mr....
My wife called me in the middle of the day to let me know the heat was out - my heart sank. It was early afternoon on Friday and the prospect of spending the weekend in a house whose interior temperature was gradually sinking closer to freezing didn't strike me as particularly pleasant.But she found Reed Heating & AC online, luckily for me, and Kevin Reed was able to come out to the house on...
Mr. Kevin Reed is a lifesaver! I had a gas leak in my home, which required a furnace shutdown by the gas company. The temperature outside was in the low thirties and a snowstorm threatened the area. The company I called could not provide service before two days. My home was freezing and the water pipes began to leak! --PANIC TIME!!! My father called Mr. Reed who came to my aid almost...
I spoke with Mr. Kevin Reed by chance one day as I work in a call center and he had some questions for me. He seemed very enthusiastic about his business and although I do not live in the area he seems to be a very hardworking and loyal man to anything he commits to. Mr. Reed asked if I would like to leave a review for his company and although I cannot speak on his company's behalf because I've...
I was impressed with Kevin's professional approach to his work. He was punctual and efficient. His pricing and recommendations were both fair and informative. I will keep his phone and email on record. I highly recommend REED heating/air. Brookland, NE DC.
First, let me say I didn't know Kevin Reed until I came across the reviews on-line. I was amazed by the high praise and positive tone of each review. (NO HE DID NOT WRITE PREVIOUS REVIEWS, NOR IS WRITING THIS ONE OR AM I BEING PAID TO POST IT!!!)When I called Kevin to inquire about repairing my AC, I asked if the people writing were his friends and he told me NO, each person is former...
Kevin did a fantastic job replacing my thermostat. He was a pleasure to work with, and was honest with regards to the cost and type of unit I needed for my condo's heating/AC system. I recommend him to anyone in the Washington, DC area who is looking for quality work in this field. -Sam in Foggy Bottom
We found Reed's Heating & Air to be fast, fair and reliable. He told us what the problem was and then gave us a fair price. We would absolutely reccomend them to anyone in need of repair.
During this blistering heat wave, my air conditioning unit died (of course) and having a house full of guests, my parents and my fiancee from Helsinki...needless to say it was UNBEARABLE!!!! A phone call to Reed Heating and Air conditioning resulted in a rapid response. I was impressed how Roger, was so professional about calling and telling us when he would arrive, and the timely fashion...
We have been using Reed Heating & Air Conditioning for six years and we are very pleased with their service and expertise. Kevin is our "go to" person when we have a heating or air conditioning problem, which happens too often since our house is 120 years old.
Used them to service central a/c unit, repair old gas furnace, convert electric to gas heat and have been very pleased! A/C cools fast, didn't have to buy new furnace, electric bills are significantly lower and my house is warmer in winter! Thank you for providing fast, accurate and dependable service!
I have seasonal allergies. I was unsure what was causing them in my home. I was then referred to Reed Heating & A/C for a home air quality assesssment. After his assessment he showed me how he improved my filter operation aka (filter service) and being doing this it cleans the air to catch more of the "airborne" particles. I highly recommend that everyone gets a Filter Service assessment...
We had a problem with our heating system. We couldn't figure out why it continued to blow cool air. I called Reed's Heating & Air Conditioning, Inc, and Kevin came right away. He found the problem and fixed it immediately! He's great!!!
I own rental property as well as a residential home.Kevin Reed has done work for me over the last five years.The work included duct cleaning, new thermostats, heat pump maintenance, and installing a new furnace.In all instances Kevin was very professional, displayed expert knowledge and more importantly my stuff works.Mr. Reed is highly recommended. I continue to use his services annually.
Last spring two heat and air contractors failed to purchase my Carrier Infinity System (furnace), thus both of these contractors ran off with $6000.00 and $6500.00 respectively. My son remembered Kevin Reed and he swore this guy was great and very professional. I called Kevin Reed and explained the situation. I was very please that Kevin showed up promptly the next day, accessed my total...
Very honest contractor.My refrigerator would not work. It was working erradically.My refrigerator would work whenever it was moved.Mr. Reed trouubleshooted the fridge and found the problem.I am very satisfied with his work.I commisioned Mr. Reed to give me a quote on installing a power plant/generator for my home.In case of loss of power I would be able to power most of my appliances in my...
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