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Omni Charlotte Hotel
132 E Trade St
Charlotte, NC 28202
(704) 377-0400
omnihotels.com
3 star rating based on 23 reviews
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Information from the business

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discoverourtown

15 Floors Total Number of guestrooms: 374 -none with Jacuzzis. Available upon Request - ADA accessible rooms, rollaways -available for an additional fee. Restrictions: Rollaways allowed only in king bedded rooms and Deluxe Oversized Double Rooms.
Posted by discoverourtown on April 18, 2009

Business Description from the Web

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discoverourtown

Like its glass-enclosed skywalks, the Omni Charlotte Hotel connects guests with the finest of luxuries. This hotel sparkles in the heart of Charlotte's financial district and sits adjacent to the Charlotte convention center and many of the city's other cultural and entertainment highlights. Visit the shops on the square which features 30 specialty shops and boutiques, as well as seven... more
Posted by discoverourtown on April 18, 2009

brought to you by

ian.com

Location. Located in the Charlotte, North Carolina's business and financial district, the Omni
Charlotte is connected to the Overstreet Mall, an area including specialty stores, dining and
boutiques. The Omni Charlotte is one block from the Blumenthal Performing Arts Center and is
connected via glass enclosed skywalks to over 75 of the city's top businesses, restaurants and
attractions. The... more
Posted by ian.com on April 07, 2008

brought to you by

travelocity

374 rooms, 15 floors

The Omni Charlotte Hotel is approximately seven miles from the Charlotte International Airport. This hotel features seven restaurants, 30 specialty shops on the lobby level, a fitness center plus access to two nearby health clubs, business and meeting facilities, and seasonal rooftop swimming pool and sundeck. Hotel services include the Omni Kids Program,... more
Posted by travelocity on June 25, 2007

brought to you by

fodors

This 16-story hotel is in the heart of downtown, within walking distance of the convention center as well as many arts and sports venues. An escalator whisks you to the OverStreet Mall, where you'll find shops, restaurants, and a lounge. Many guest rooms have glass walls overlooking the city skyline. Satin hangers and rainfall showers are among the ways a guest feels pampered. You can also... more
Posted by fodors on June 18, 2007

brought to you by

Citysearch

Accommodations range from Deluxe King to City View guest rooms. Junior Suites feature two walls of glass overlooking the skyline and Penthouse Parlors include large garden tubs. All accommodations include fully-stocked refreshment centers, complimentary wireless connections and data ports. The hotel offers 30 specialty shops and seven diverse restaurants, including the Lobby Court Lounge,... more
Posted by Citysearch on May 04, 2007

Tips About This Business

The Extras

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Citysearch

Also on the premises are an airline desk, medical facility and beauty and barber shops. Travelers with children appreciate the Omni Kid's Program, which makes books and games available in-room for little ones.
Posted by Citysearch on April 21, 2009

Know Before You Go

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Citysearch

The signature Get Fit Rooms are popular, with their treadmills, healthy snacks and Get Fit Kits containing a floor mat and dumbbells.
Posted by Citysearch on April 21, 2009

Editorial Reviews from the web

An abundance of services and facilities around the clock.

brought to you by

Citysearch

The Scene Accommodations range from Deluxe King to City View guest rooms. Junior Suites feature two walls of glass overlooking the skyline and Penthouse Parlors include large garden tubs. All accommodations include fully-stocked refreshment centers, complimentary wireless connections and data ports. The hotel offers 30 specialty shops and seven diverse restaurants, including the Lobby... more
Posted by Contributor on April 21, 2009, (Edited January 16, 2007)

Other Reviews from the web

Luxury by Katricia D. at InsiderPages

Review Rating
brought to you by

Citysearch

The experience that I had at the Omni was wonderful. Went there for an anniversary banquet and the decorations and the food were wonderful. The staff was very professional.
Posted by Citysearch User on April 21, 2009, (Edited March 02, 2008)

Best hotel bar

Review Rating
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Citysearch

Back in July I went to the bar to meet up with some friends. The bartender was was a young Spanish guy that kept us entertained. He even bought us a few drinks. This is the first hotel bar that has really exceeded my expectations.

Pros

+ Location

Cons

- Pay for parking
Posted by melvcookie on April 21, 2009, (Edited September 15, 2007)

Luxious Hotel by Amber D. at InsiderPages

Review Rating
brought to you by

Citysearch

The Omni in Charlotte offers wonderful service, the facility is super LUXE and the services are world class! The property is spotless, the rooms are super clean, nice, the ammenties can't be beat and it's well worth the price. Don't miss this one while in town! Great for Honeymooners and the office elite. A++++++

PROS: SUPER LUXE
CONS: NONE
Posted by Citysearch User on April 21, 2009, (Edited August 05, 2005)

Sales Executive

Review Rating
brought to you by

Citysearch

very dissapointed with recent stay at this hotel, Very much lacking in any type of upscale food and beverage offerrings. Restaurant is very basic at best . Service did not live up to the rate I paid

Cons

- , service failures, no consistancy
Posted by sales executive on April 21, 2009, (Edited January 15, 2005)

Best in Upton

Review Rating
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Citysearch

Recently for a company conference, I had to go around downtown charlotte to find a "modern" hotel. I checked and visited all I could, and I was very impressed with the Omni!! I think it is the best in charlotte. Clean and New, and right in the middle of everything, great location.

Pros

+ Clean, Romantic, Great Service,, Good Conf. Space
Posted by charlottegirl on April 21, 2009, (Edited February 03, 2004)

Nice for a weekend getaway

Review Rating
brought to you by

Citysearch

We recently stayed at the hotel this past Sept '02 and thought it was great! The staff was extremely friendly and helpful and our room (a jr suite with a corner view) was excellent. Our bed WAS triple sheeted and we found extra pillows and robes in the closet. The only downfall was room service which was rather pricey for the quality- while my husband's steak was good, my chicken pasta was... more
Posted by doxer92 on April 21, 2009, (Edited September 16, 2002)

Review Rating
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yahoolocal

Fine overall. However the absolute worst cup of coffee I've ever had in my life.
Posted by douglashageman on January 15, 2009

Review Rating
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travelpost

Some Girlfriends and I wanted to have a girls weekend in downtown Charlotte with the spas, and fine dinning. I made a reservation and specifically stated that we needed a suite. When I arrived there. the manager informed me that there were no Suites available. and that this hotel was for Business Class people only.and that the Suites are never used. Hello!! someone should have told me before we... more
Posted by 40 year old woman with a luxury budget on June 25, 2008

Review Rating
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hotelscom

I usually stay at cheap hotels because that's what my budget allows. This being a special weekend, I decided to splurge and go to Omni. The difference - $65 I didn't need to spend. Both types of hotels are comprapal in cleanliness and service (although the cheap hotels don't lock you out at 6:45). But more importantly the bed at the Omni was as hard as a rock! The most important part of a hotel... more
Posted by a hotels.com guest on May 20, 2008

not worth it NOT a 4 star hotel.

Review Rating
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travelocity

Our first introduction to this hotel is that there was NO shuttle from/to airport. Next, there was a charge to park the car and the garage was poorly marked.

Our first desk person told us a kind bedroom was not available, only two doubles. (claims it was only a request as we booked online) I went to the car, to get my husband and when we returned, another person waited on us and was able to... more
Posted by Karen L. from Naples, FL on June 30, 2007

Review Rating
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travelpost

Though the hotel was nice, I was glad we booked for a more reasonable rate. The room service was excellent, and the best was very comfortable. I would stay here again.
Posted by 23 year old woman with a moderate budget on April 25, 2007

aol cityguide: charlotte - restaurants, dining, pizza, mexican & chinese … - illume-mediterranean bistro - overview

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digitalcity

a touch of the mediterranean in north carolina... more
Posted by digitalcity user on January 20, 2007

Omni Charlotte Hotel - Charlotte, NC, 28202 - Citysearch

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citysearch

-- By Gayot.com An abundance of services and facilities around the clock. Editorial Rating: Highly Recommended The Scene A glass-enclosed skywalk connects this ultra-modern hotel to the Blumenthal Performing Arts Center, Overstreet Mall, Founders Hall and the corporate headquarters of Bank of America and First... more
Posted by citysearch user on January 14, 2007

Amenities for Omni Charlotte Hotel, Charlotte - Yahoo! Travel

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yahoo

The Omni Charlotte Hotel is approximately seven miles from the Charlotte International Airport. This hotel features seven restaurants, 30 specialty shops on the lobby level, a fitness center and spa plus access to two nearby health clubs, business and meeting facilities, and seasonal rooftop swimming... more
Posted by yahoo user on January 11, 2007

Review Rating
brought to you by

travelpost

This Omni left me very dissapointed. The only reason I am going back is because they have a special rate for my customer's customer, but that's it. The "business center" is an almost hidden, small room with poor lighting and a pay as you go computer. If you want to connect your notebook, you pay. Want to use the computer, you pay. Want to just print something? $2 a page! This is by far the... more
Posted by 48 year old man with a moderate budget on December 08, 2006

Review Rating
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travelpost

I loved everything. The staff was terrific. I had multiple problems with the key card and the staff was super patient. The room service was outstanding and I loved the little touches, like fresh flowers on the tray every morning. They provided great service.

This hotel made me feel content: The place was safe, friendly and I never experienced an unfulfilled request.
Posted by 49 year old woman with a moderate budget on November 21, 2006

Watered Down

Review Rating
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travelocity

The shower would not hold a constant temperature. It fluctuated from cold to scalding hot. The climate control until made too much noise. Room was clean and tastefully appointed. Nice bed.
Posted by Jon I. from Philadelphia, PA on September 30, 2006

Over-priced and Disappointing

Review Rating
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yahoolocal

For a luxury hotel, it was anything but luxury. You can see the patchwork in the ceiling in the bathroom, the beds were uncomfortable, the restaurant menu was very limited and the pool was not as nice as it looks on the website.
Posted by Tashia on August 24, 2006

Review Rating
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travelpost

The breakfast in the hotel restaurant was bad and overpriced, but everything else about the hotel was fine.
Posted by 30 year old woman with a moderate budget on July 27, 2006

A great night's sleep!

Review Rating
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travelocity

"I tried to ask the maid a question, but she didn't speak English. I am a guest services member and was given the normal coupon for a free morning beverage. The front desk employee said that someone would bring it to my room. That never happened!"
Posted by Marcia A. from Virginia Beach, VA on June 30, 2006

Great Location

Review Rating
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travelocity

"Stayed at this hotel on a last-minute trip downtown to visit friends. Got a great rate. Location was great, rooms were very clean, bed was fantastic! Best hotel bed we ever slept in. Temperature of water in shower fluctuated quite a bit, and parking was expensive. Parking deck was confusing in terms of accessing the hotel. Overall a nice stay, esp. for a last-minute decision."
Posted by Laura W. from Mebane, NC on May 31, 2006

bad service

Review Rating
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travelocity

"The rooms were nice and clean except the bathroom had some waters stains from the leaking shower head on which I notified the front desk and no one ever came to fix it. Also the staff acted as if they could not be bothered and one staff member asked me to get off an elevator and wait for the next one because she had to bring up a lot of luggage, heaven forbid she wait."
Posted by michael l. from atlanta, ga on May 31, 2006

will never stay here again

Review Rating
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yahoolocal

I had very bad service. The 3rd shift people are very rude. The rooms are really little. You have to pay 12 dollars a day to park, we stay for only one night so that was 12$ when you check in and 12$ when you check out.
Posted by tammyrobbins1234 on April 24, 2006

will never stay here again

Review Rating
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travelocity

"I will never stay at this place again. The room was really little, people where loud, there was a check in my mirrow. The 3rd shift guy was really rude, I over heard him cussing someone on his cell phone. I had a question to ask and he made wait until he was done talking on his cell phone before he would help me. The 2nd shift guys was really nice and helpful."
Posted by Tammy R on March 31, 2006

Charlotte NC Trip

Review Rating
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travelocity

"I was really impressed with the Omni Charlotte Hotel. The hotel staff was very professional and attentive. The room and bathroom were both spacious and extremely clean AND the shower pressure was strong - I can't stand staying at a hotel where all you get out of the shower head is a mere sprinkle. Overall, this was a great choice. The hotel is situated right downtown, close to everything. I... more
Posted by Jennifer F on March 31, 2006

Super stay

Review Rating
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travelocity

"We love this hotel!!!!!! The staff are super accomodating! The rooms are perfect, roomy and great bedding. Secure throughout hotel. Parking is the only downfall and a little pricey and slow. Overall would highly recommend. "
Posted by S B. from GA on October 31, 2005

Sales Executive

brought to you by

Citysearch

very dissapointed with recent stay at this hotel, Very much lacking in any type of upscale food and beverage offerrings. Restaurant is very basic at best . Service did not live up to the rate I paid
Posted by sales executive on January 15, 2005
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