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Omni Charlotte Hotel

132 E Trade St
Charlotte, NC 28202

(704) 377-0400
omnihotels.com
3.5 star rating based on 140 reviews
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Information from the business

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discoverourtown

15 Floors Total Number of guestrooms: 374 -none with Jacuzzis. Available upon Request - ADA accessible rooms, rollaways -available for an additional fee. Restrictions: Rollaways allowed only in king bedded rooms and Deluxe Oversized Double Rooms.

Business Description from the Web

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discoverourtown

Like its glass-enclosed skywalks, the Omni Charlotte Hotel connects guests with the finest of luxuries. This hotel sparkles in the heart of Charlotte's financial district and sits adjacent to the Charlotte convention center and many of the city's other cultural and entertainment highlights. Visit the shops on the square which features 30 specialty shops and boutiques, as well as seven... more

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ian.com

Location. Located in the Charlotte, North Carolina's business and financial district, the Omni
Charlotte is connected to the Overstreet Mall, an area including specialty stores, dining and
boutiques. The Omni Charlotte is one block from the Blumenthal Performing Arts Center and is
connected via glass enclosed skywalks to over 75 of the city's top businesses, restaurants and
attractions. The... more

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travelocity

374 rooms, 15 floors

The Omni Charlotte Hotel is approximately seven miles from the Charlotte International Airport. This hotel features seven restaurants, 30 specialty shops on the lobby level, a fitness center plus access to two nearby health clubs, business and meeting facilities, and seasonal rooftop swimming pool and sundeck. Hotel services include the Omni Kids Program,... more

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fodors

This 16-story hotel is in the heart of downtown, within walking distance of the convention center as well as many arts and sports venues. An escalator whisks you to the OverStreet Mall, where you'll find shops, restaurants, and a lounge. Many guest rooms have glass walls overlooking the city skyline. Satin hangers and rainfall showers are among the ways a guest feels pampered. You can also... more

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Citysearch

Accommodations range from Deluxe King to City View guest rooms. Junior Suites feature two walls of glass overlooking the skyline and Penthouse Parlors include large garden tubs. All accommodations include fully-stocked refreshment centers, complimentary wireless connections and data ports. The hotel offers 30 specialty shops and seven diverse restaurants, including the Lobby Court Lounge,... more

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The Extras

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Citysearch

Also on the premises are an airline desk, medical facility and beauty and barber shops. Travelers with children appreciate the Omni Kid's Program, which makes books and games available in-room for little ones.

Know Before You Go

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Citysearch

The signature Get Fit Rooms are popular, with their treadmills, healthy snacks and Get Fit Kits containing a floor mat and dumbbells.

Editorial Reviews from the web

An abundance of services and facilities around the clock.

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Citysearch

The Scene Accommodations range from Deluxe King to City View guest rooms. Junior Suites feature two walls of glass overlooking the skyline and Penthouse Parlors include large garden tubs. All accommodations include fully-stocked refreshment centers, complimentary wireless connections and data ports. The hotel offers 30 specialty shops and seven diverse restaurants, including the Lobby... more

Other Reviews from the web

Luxury by Katricia D. at InsiderPages

Review Rating
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Citysearch

The experience that I had at the Omni was wonderful. Went there for an anniversary banquet and the decorations and the food were wonderful. The staff was very professional.

Best hotel bar

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Back in July I went to the bar to meet up with some friends. The bartender was was a young Spanish guy that kept us entertained. He even bought us a few drinks. This is the first hotel bar that has really exceeded my expectations.

Pros

+ Location

Cons

- Pay for parking

Luxious Hotel by Amber D. at InsiderPages

Review Rating
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Citysearch

The Omni in Charlotte offers wonderful service, the facility is super LUXE and the services are world class! The property is spotless, the rooms are super clean, nice, the ammenties can't be beat and it's well worth the price. Don't miss this one while in town! Great for Honeymooners and the office elite. A++++++

PROS: SUPER LUXE
CONS: NONE

Sales Executive

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Citysearch

very dissapointed with recent stay at this hotel, Very much lacking in any type of upscale food and beverage offerrings. Restaurant is very basic at best . Service did not live up to the rate I paid

Cons

- , service failures, no consistancy

Best in Upton

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Citysearch

Recently for a company conference, I had to go around downtown charlotte to find a "modern" hotel. I checked and visited all I could, and I was very impressed with the Omni!! I think it is the best in charlotte. Clean and New, and right in the middle of everything, great location.

Pros

+ Clean, Romantic, Great Service,, Good Conf. Space

Nice for a weekend getaway

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Citysearch

We recently stayed at the hotel this past Sept '02 and thought it was great! The staff was extremely friendly and helpful and our room (a jr suite with a corner view) was excellent. Our bed WAS triple sheeted and we found extra pillows and robes in the closet. The only downfall was room service which was rather pricey for the quality- while my husband's steak was good, my chicken pasta was... more

Tired, dated hotel with very poor service

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tripadvisor

Overall, in terms of customer service and ambience, this hotel sucks. This was our wedding night stay, and I could not have made a worse choice then to stay at the Omni Charlotte. My wife and I had got married in a small ceremony earlier in the day, and I had secretly booked a stay at the Omni for our... more

Great Central Location

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tripadvisor

We booked our room several months before Thanksgiving for a 7 day stay. Our room was on the 14th floor which was an upgrade. During our stay we did check reports of worn rugs on other floors. From what we saw, this was corrected. Our room had two double beds and a CRT NTSC TV which worked great. Better than... more

Very Good Stay

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tripadvisor

We stayed at this hotel for one night on Nov 27, 2009. Our family attended a Charlotte Hornet's basketball game. The hotel is conviently located and in easy walking distance to the arena. Check in was a breeze. We arrived early and our room wasnt ready but the hotess immediately checked us into another room. The staff was friendly and... more

Best thing about this hotel: Nicole at check in

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tripadvisor

This hotel obviously caters to a corporate crowd, and the weekend we were there it was flooded with kids under the age of 13 or so attending a leadership training session. It's located in the financial district which boasts an abundance of beautiful contemporary corporate architecture. Nicole at the front desk was very helpful and spent extra time with us... more

Excellent Hotel with a Very Helpful Staff! Will definitely return

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tripadvisor

We had an incredible time during our stay, there were some initial problems when we checked in with the room selection but the staff was more than willing to move us, twice in fact, to ensure we were satisfied. The entire staff was extremely helpful and the next morning remembered us by name and wanted to be sure we enjoyed... more

Next time I'll choose somewhere else

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tripadvisor

The Omni Hotel, despite its central location, is simply not up to scratch in today's market. The rooms are tired and small. The hotel itself does not have great facilities and is in need of renovation. The restaurant and bar are small and simply do not service the needs of the customer as I would have expected. The room rate... more

Great Business Hotel

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tripadvisor

Stayed there first week in November 2009 for 3 nights. Clean room, easy internet access, easy access to eating and shopping. Short taxi ride from the Airport. I thought this was a good well kept property Only downside was the exercise room. Only two treadmills, and 2 cross trainers. One of the treadmills did not work for the 3 days... more

A decent place to crash during a conference

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tripadvisor

Stayed here for a conference. They took a while to get the room ready, but they took my luggage and we all left to go about our business, and they called us when they were ready, which was nice. I ended up trying to go to the wrong room because I couldn't read the desk agent's writing, but someone came... more

Great Stay in Charlotte

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tripadvisor

I stayed at this hotel from Oct. 23rd-25th 2009. The Omni is in an excellent location. It is less than a 5 minute walk from the Blumenthal Performing Arts Center, Mert's Heart and Soul Restaurant, and the Lynx Blue Line light rail station. In fact this hotel is within a 5-10 minute walk from the majority of restaurants and attractions... more

Nice stay

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tripadvisor

Just a few bullets. * Great location if you are going to Time Warner arena for an event. * Check-in was quick and efficient. * Room was clean with the exception of a dirty wash cloth hanging on the shower curtain rod. Maid must have missed it. Not a big deal but not something I generally like to see. *... more

Great stay at the Omni

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tripadvisor

This was our first stay at the Omni in Downtown Charlotte; we stayed 2 nights (Saturday and Sunday.) I took the advice of other posters and joined their loyalty program, which I highly recommend to others. We were upgraded, at no additional cost to a junior suite, which was very spacious. Also, we took advantage of the free morning beverages... more

Had a great stay at the Omni

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tripadvisor

We just returned from a 1 nt stay at the Omni. We were in Charlotte for a NFL game and the military rate at the Omni was great so we decided to stay there Sunday night. We arrived around noon since the game started at 1pm, We knew there was a chance our room wouldn't be available that early but... more

Enjoyed our stay

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tripadvisor

We really enjoyed our stay at the Omni Hotel in downtown Charlotte. It was very easy to find, parking was a breeze (a little steep, but I did not want to find street parking). The ladies at the front desk were very nice, check in was quick. We forgot a wine opener, and they sent one up within minutes of... more

Good hotel in a great location

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tripadvisor

I stayed at the Omni Charlotte on a business trip and I would have to say I was very surprised at how nice the hotel was. I have never stayed at an Omni Property before and I was very pleased. There were a couple of mishaps along the way though. I signed up for the Select Guest program, which I... more

Good hotel, good location

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tripadvisor

We were traveling from South Florida to Ohio for my grandfather's funeral, and we planned to stay at the Omni Hotel at our half-way point. I was very satisfied with our decision. The hotel rooms were clean, the staff was attentive and friendly, and the hotel is in a great location. You can walk from the hotel to the Epicenter... more

Great service and access to local restaraunts and nightlife

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tripadvisor

This hotel is in a great location. You are within walking distance to some great restaraunts and bars if you are into experienceing some nightlife. The staff at the hotel was very friendly and helpful. We even has coffee and cookies brought to our room for no charge. If you go online and sign up to be a Select Guest,... more

Greatest hotel I've ever stayed at

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tripadvisor

From the moment I entered the room, I was in awe. I stayed in an executive suite with my girlfriend, which was surprisingly only $120 per night. I arrived at night and the room had the lamps turned on dim and the view of the city was incredible. Robes were placed on the bed and everything was just "ready" for... more

We really liked the hotel

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tripadvisor

We enjoyed our stay a lot. The hotel is pretty, elegant, the room is fantastic, it's close to everything. The staff was incredible. One day we went down to have breakfast at the restaurant and they took a long time to wait on us because of a shortage of staff and and gave us a discount on the breakfast. I... more

A gem in a spectacular city

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tripadvisor

Flawless is a great word to describe my entire experience here. My friend and I were in town to see the sights and just relax after a pretty busy summer. Never did we think that a trip to uptown Charlotte would be such a great one. This hotel contains a location that others would die for. We never had to... more

Pampered in Omni style

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tripadvisor

I have never had a less than superior stay in an Omni and that trend continues! The motto of the Omni is to "exceed your expectations", and that it did. Great staff, comfy beds, sparkling pools, wonderful location. I felt very safe and comfortable taking a short walk after dark close to the hotel. The area was good to run... more

Great location and super nice hotel

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tripadvisor

Location was convenient, in heart of downtown Charlotte. Rooms were super clean and beds were comfy. Rooms were a little on the small side, but OK for 1 or 2 people.

Excellent place, I will come back

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tripadvisor

I went to Charlotte, NC, for bussiness for one week. I come from Spain. This was my first time in Charlotte. The hotel is very well located uptown (downtown), the room was quite big, overlooking the swimming pool, quiet, very clean, the bed was a real king size, and so wonderfully comfortable (all the pillows you want, etc) that I... more

Totally Impressed!!! Two thumbs way up

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tripadvisor

I very recently coordinated an event for approx 130 rooms of all types with 4 people to a room for a business convention and I must say that right from the start I knew I was going to be pleasantly surprised! The staff goes out of their way to assure you are happy! Reservations went without a glitch, rooms were... more

Fantastic stay at the Omni

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tripadvisor

I just returned from a great stay at the Charlotte Omni. I was impressed before the actual stay as a hotel staff contacted me by e-mail to inform that there were several celebrations taking place at the hotel during the weekend (turned out there was a convention and a wedding taking place) and there may be noise issues during the... more

Would Definately Recommend

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tripadvisor

Booked the room for a special night ... Romantic get away. The Hotel was very clean and well kept. Room Service was very efficient and prompt. Staff was very helpful and curtious. Slightly confussing parking situation....but was overcome! Along with the other reviews... we found that noise from other guests in the hall can be irritating.... during our stay, one... more

Great Business and Central Location

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tripadvisor

I had the opportunity to go to Charlotte for a business meeting and chose the hotel based on its location and very positive experiences with the Omni brand, It was a very good choice. For business meetings wtih the top Charlotte companies, this is an ideal place. it is within walking distance to the headquarters of Bank of America, Wachovia,... more

Nice downtown Charlotte experience

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My husband and I are from the west coast. We were visiting Charlotte and stayed one night at this hotel. We enjoyed the location and that we could walk around town to restaurants and shops. We had a nice meal a couple blocks away at Ratcliffe on the Green. Our room overlooked the pool and the blackout shades kept the... more

Our Honeymoon

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tripadvisor

We had a small wedding and a one night honeymoon.. and decided just to stay in Charlotte. Our friend got us a great discount! When we got there they had roses and champagne and strawberries set out for us! It was very romantic! The room service was great and it was a great location!! Very Clean!

it was OK

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tripadvisor

I have been to many omni and this one seemed like a junky marriott. From the beginning you get in you have to take an elevator to the lobby which too forever because there were only 2 working. The elevators were very old and dark and made me not want to go see what my room looked like. Overall it... more

Ditto - Now a Party Hotel with bad service

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tripadvisor

Had a number of guests in town that were exicted to stay at the Omni. Most left upset or disappointed with their stay. Noise is a major issue that needs to be addressed, as well as the front desk staff. Omni is supposed to be a 4-star hotel - this one is more like a 2. Try the Hilton or... more

Party Central

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tripadvisor

If you are going to this hotel for girls/guys night/weekend out, then this might be the hotel for you. Upscale, luxurious right smack in the middle of the action of downtown Charlotte. Although you dont get what you dont pay for, you should expect that at a facility like this one. My original plan was to go to spa weekend... more

Pretty Good Stay

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tripadvisor

After having a bit of trouble with the parking we got inside. The parking situation was a bit confusing. Valet parking was $18/ day there. If I was staying longer , maybe I would have had that to avoid self-parking. The spaces were also small. Anyway, once inside we saw it was a really nice lobby and the front desk... more

Super Location

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tripadvisor

The location of this hotel was excellent, centrally located to everything. The rooms were very clean. The beds, however, were extremely uncomfortable. The matresses were really stiff and I didn't get much sleep at all. Bathrooms are also very tiny. And the gaps at the bottom of the doors, could pose a noise problem if you happen to have to... more

Wonderfully Luxurious

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tripadvisor

The Omni was an amazing hotel, every amenity you could think of is included. It's situated right in downtown Charlotte and everything is easily accessible by foot. The room was very spacious, comfortable and luxurious. The bed was the softest I think I've ever slept in! The only bad experience was that upon checking in, I had to present a... more

Excellent Service

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tripadvisor

My wife and I stayed here over a weekend in January. We booked a junior suite at a price of $165.00 nite. The room was really terrific. It was large and triangular shaped with windows going down both sides affording a spectacular, panoramic view ot the city. A nice sitting area with a couch, chair and table, along with a... more

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yahoolocal

Fine overall. However the absolute worst cup of coffee I've ever had in my life.

Good Location, not worth full price

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tripadvisor

For a banking city, I expected the rooms to be larger to accommodate business travelers. The room we had had two double beds that were very comfortable. The washroom was tiny, the door almost hits the toilet. The location was great for getting to the hockey game on saturday and the football game on sunday. Close to a lot of... more

Omni did alright

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tripadvisor

After getting a great rate and express check in we were happy until we got to the hotel to find a parade in the middle of Charlotte. With no access to the hotel we circled for an hour until the parade stopped. No one at the hotel had mentioned the parade when we called that morning to see when we... more

AWFUL noise

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tripadvisor

I was very excited to stay at the Omni. Being a student on a shoestring budget it was still a lot of money (even at a hugely discounted rate for the wedding) and I needed a bit of a vacation. I was very disappointed to find that my room was directly across from a club with an open-air roof deck,... more

Good Stay

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tripadvisor

Stayed overnight with my wife on a layover in Charlotte. The staff was friendly...front desk, bell, door, valet staff were prompt and professional. The room was very nice and comfortable. This was a Friday night in downtown...lots of activity. Heard some noise outside the room late, but quickly heard the securitys radio. Wake up call was correct. Good shower pressure... more

nice place, nice staff

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tripadvisor

I stayed at this hotel about a year or so ago and had a great time. We were in town for a wedding, and were in good spirits to begin with, but the staff still managed to impress. I had a great time!, Thanks!

Omni was OK (not outstanding

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tripadvisor

We chose this hotel becuz we had stayed at an Omni in Indianapolis last year & were thoroughly impressed. Omni had mailed us discount coupons for a future stay so we decided to use the coupons for a visit to Charlotte, NC. Our expectations were high based on our Indy experience! The Omni sent an email to us a few... more

Nice Place Not Worth $200+/night

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tripadvisor

The Omni had a great staff and location. I would expect an LCD TV since a majority of the others do and figured Omni would lead the way given their reputation. The location downtown is wonderful and if you take some time to walk around during the week you will appreciate how nice Charlotte is. The only negative is that... more

Wonderfull place, great staff

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tripadvisor

What a treat. We booked two rooms while visiting Charlotte for my sons birthday. What a nice place. The location was great and the staff was fantastic. I wish I had noted the name of the gentelman at the front desk, as he was very kind and really made us feel at home (Look for his black & white eyeglasses).... more

Amazing Hotel

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tripadvisor

I stayed in this hotel for my birthday. It was really amazing. We had a junior suite, and it was very big and wonderful. It is in a very great location in downtown Charlotte. Lots to do! The staff is amazing! I would recommend this hotel to anyone, and Im sure that i will go back!!!

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travelpost

Some Girlfriends and I wanted to have a girls weekend in downtown Charlotte with the spas, and fine dinning. I made a reservation and specifically stated that we needed a suite. When I arrived there. the manager informed me that there were no Suites available. and that this hotel was for Business Class people only.and that the Suites are never used. Hello!! someone should have told me before we... more

Great place to stay

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tripadvisor

Great place to stay, my wife and I stayed one night in one of the junior suites (triangle shaped room). Check-in and out process was fast, room was really clean and staff was great. Two minor complaints we had: 1. could have used a larger tv and 2. our room overlooked the Wiskey River Bar (Dale Earnhardt Jr) and the... more

Great location, very good hotel

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tripadvisor

Stayed 4 nights in late December. The OMNI Charlotte has an unbeatable location in downtown Charlotte. Everything is nearby, within walking distance. Our room was ok, but a bit "old". My guess is some of the rooms had been renovated, but not ours. Hotel was 100% full because of the College Football Bowl Game, but the staff did not seem... more

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hotelscom

I usually stay at cheap hotels because that's what my budget allows. This being a special weekend, I decided to splurge and go to Omni. The difference - $65 I didn't need to spend. Both types of hotels are comprapal in cleanliness and service (although the cheap hotels don't lock you out at 6:45). But more importantly the bed at the Omni was as hard as a rock! The most important part of a hotel... more

Excellent location, OK hotel

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tripadvisor

The Omni is located in positon A+ for activities in downtown Charlotte. It is next to the Bank of America complex, a block from Bobcats arena and many restaurants are within a 2 - 3 block walking distance. All in all the hotel is OK, but know that there are some major drawbacks. The hotel restaurant is dark, dingy, small... more

Great experience

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tripadvisor

Staff here was exceptional. Professional, friendly and very helpful. I found our room very clean with little dust on the usual high surfaces and carpets clean. Bathroom pristine. Perfect location within walking distance of anything downtown.

Big Disappointment

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tripadvisor

My boyfriend took me to this hotel as part of a weekend getaway for my birthday. I was so excited because I heard great things about Omni Hotels and I was really looking forward to my visit. To start off, the hotel itself was very nice and well kept. The staff was extremely nice. We stayed in a king size... more

Uneven hotel - feeling lucky

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tripadvisor

This hotel is a crapshoot. I've stayed here before and the room was nice. This time I was stuck in Charlotte and needed a place. The Omni is very convenient to BoA. I called the front desk to see if I could get a room. It turns out that they cannot tell you if they have any rooms - you... more

Extremely Lavish Place

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tripadvisor

We stayed at the Omni the nights of December 28th and 29th, in order to go to the Meineke Car Care Bowl. The hotel was extremely lavish and comfortable. The building is centrally located in Charlotte-and, as Charlotte isn't exactly the biggest city in the world it is a relatively easy walk to any attraction (for example, the Bank of... more

great location, terrible business center

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tripadvisor

Ok. Some great stuff first 1) great location "uptown" 2) very comfy bed, linens and awesome black out shades for those that like it very dark 3) valet is a cheap 8.00 per day 4) room rates were acceptable for being in prime location 5) great room service from food to extra towels-great job Corey! 6) Food is above average... more

Not up to par

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tripadvisor

I travel often to Charlotte on business as my employer is headquartered here. After hearing so many glowing comments by others who'd stayed here, I was very excited to book a room in this hotel. Well, that excitement wore off as soon as I entered the front lobby. When I checked in there was a problem with the reservation; my... more

Enjoyed our stay at the Omni

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tripadvisor

My husband and I enjoyed a weekend in Charlotte recently. The Omni is a great location - the downtown area has a lot to see and do as far as restaurants and entertainment. We had a lovely room on the 12th floor - I did not find the bathroom to be small as some have mentioned. The staff were very... more

Nice hotel, great location

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tripadvisor

The Omni Charlotte Hotel is great location if you are staying uptown. It's wondeful for business. The beds are heavenly and valet parking is a plus. I would definitely recommend this to others that are staying in Charlotte.

Charlotte Omni - Good Location & Price

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tripadvisor

I recently stayed at the Omni in Charlotte, NC while in town on business. Although it is not quite as nice as some other Omni's that I have stayed at, it is above average. I was able to get wireless internet, but unable to hold a Verizon cell signal in my room. (confirmed as well by co-workers) The hotel is... more

Nice hotel, nice area, good food

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tripadvisor

Usually I prefer Marriott hotels, but since I was in Charlotte for a wedding and the bride had arranged a good price of $79/night, I said we would stay there. First, overnight self parking was reasonable at $8/night. The lobby is nice and so were the front desk personnel. They paid attention to detail and when my room wasn't ready... more

Good Priceline Value

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The Omni makes a good first impression: marble floors, airy lobby, very pleasant staff. The same was true with our room: immaculate, nicely appointed, crisp linens. We had only a few minutes to go downstairs to the connected shopping mall area but I was pleasantly surprised by the shops there. That was a convenient treat. We did have some complaints:... more

Clean, Safe Convenient and Recently Renovated Uptown Hotel

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tripadvisor

I enjoyed a 2-night stay at the Omni Charlotte in Mid-September. I was in town for a conference and traveling by myself. I actually got the room through Priceline because the hotel block for my conference were already booked (another hotel). I would recommend the Omni Charlotte for anyone in town for a short stay in the Uptown area, but... more

panhandler in lobby

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tripadvisor

Stayed on a Friday night after a football game. Pluses: location, checkin, parking only $8 (reasonable compared to football game parking of $15+). Negatives: took 3 calls before we could get someone to answer the phone at midnight to schedule a wakeup call, and most disturbing when leaving we were approached for money by a panhandler in the lobby on... more

Awful! Stay Away

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tripadvisor

From start to finish, my stay at the Omni was by far the worst hotel experience I have ever had. First, the hotel refused to honor my AAA discount. When I requested to speak to a manager to straighten this out, I was told no managers were available to help me (a line repeated to me 3 other times during... more

Nice 3 night stay

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tripadvisor

My employer set this up and I was very happy with our stay. I am normally a Hampton Inn sort of guy as all I really want is a CLEAN room, with good service, and a decent price. The Good: Great location and the room was very clean which is an important detail for me. The biggest. Beds were great... more

Fantastic

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tripadvisor

It has been a stressful summer for me this is the first weekend my husband and I were able to just get away. Quick check in by the friendly and personable staff - we dropped our bags in our room and headed straight for the pool. Plenty of towels, lounge chairs, tables with umbrellas. Kids and adults were having a... more

Brilliant

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tripadvisor

I travelled to Charlotte to watch the Carolina Panthers play last year and was so impressed with this hotel that i will book again this season. The location was perfect. Brilliant for all the bars and restaurants. Even more important was that it is about a ten minute walk to the stadium. The hotel staff was really friendly. It was... more

An Omni Hotel

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tripadvisor

I’d have to say that I was somewhat disappointed in this particular Omni Hotel. Although the hotel is located in a “prime” location within walking distance to various venues, I was expecting it to be a little more upscale than it was. The “signature” room was not worth the $159.00 plus tax per night. There were quite a few other... more

Okay

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tripadvisor

Booked with Hotwire for a great price. Room was nice, bathroom had a wet handtowel hanging in the shower from the previous traveler in the room. Otherwise pretty clean. We had a view of the street, and the room was in a really nice part of town. Lots of restaurants and things to do, nearly accross the street from the... more

Not good, not bad, just nice

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I got the Omni on a $70 Priceline bid. I was disappointed after reading the mixed reviews here, but it turned out not to be too bad. Positives: The hotel's biggest selling point is its location within easy walking distance of all of the downtown office buildings, restaurants, and attractions. The Omni is one of the older large hotels downtown... more

not worth it NOT a 4 star hotel.

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Our first introduction to this hotel is that there was NO shuttle from/to airport. Next, there was a charge to park the car and the garage was poorly marked.

Our first desk person told us a kind bedroom was not available, only two doubles. (claims it was only a request as we booked online) I went to the car, to get my husband and when we returned, another person waited on us and was able to... more

Wonderful Experience with a Great Location

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My girlfriends and I had a great experience in Charlotte, North Carolina. We were warmly welcomed by a Bellman that 'gracefully' handled our luggage. I went to check-in and was greeted by all of the staff behind the desk that was not assisting other clients. In addition, there was a wedding reception going on at the hotel and they still... more

Just Perfect

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The girls and I were headed to Charlotte for "girls weekend" and chose to stay at the Omni on Trade St. We had stayed here about a year ago and had a very nice experience, but this time was even nicer as the rooms had undergone 'renovation/update'. Special notes: I am a duvet girl and all about high thread count...Omni... more

Worst experience in an Omni ever

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3 day stay in the Omni Charlotte started with no rooms available on a Sunday afternoon at 2. Annoying, but it happens. Check the luggage and trek 4 blocks to the convention center. I get back and my room is ready. Security has been improved it seems. You need your keycard for ALL sleeping room floors, not just executive. Just... more

Great Hotel

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I stayed overnight at this hotel and was very pleased with the facilities and the staff. The room we stayed in was a little small but oh so luxurious. The bed was the ultimate in comfort. The pool was small but refreshing. The Omni is centrally located near plenty of restaurants and nightlife. It is easy to find off of... more

Okay for a stopover

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We stayed here overnight after arriving by Amtrak at 10pm, we checked out soon after breakfast the next day to drive up to Asheville. So it really was just a stopover for us. The hotel was ok and the beds were comfortable (but we were shattered after travelling all day so would probably have slept on a floor!). The bathroom... more

Disappointing

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The Omni in Charlotte is a fair hotel, certainly not the top choice in the city (i.e. the Westin). If I would give the Westin 8 out of 10 points the Omni would get 4. First the rooms, they have just been renovated and it is very hard to tell. The renovation appears to have just included new wall paper... more

Impressive exterior, not so great interior

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Recently stayed here for work. I was disappointed in the hotel in general and felt it was not up to the standard of other Omni properties. Even though I had a suite, I found the property in general needs an update. The location is great however and the mall area under the hotel is very convenient, offering a Starbucks, meals,... more

Good Place to Stay

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We enjoyed our stay at the Omni so much in February we decided to return in April. The ladies at check-in were still friendly and helpful. They make an excellent first impression of a stay at the Omni. The room was clean, the view was good, and the service could not be better. On our previous stay, we requested foam... more

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Though the hotel was nice, I was glad we booked for a more reasonable rate. The room service was excellent, and the best was very comfortable. I would stay here again.

Very Nice Hotel

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This hotel lived up to my expectations based on the reviews I read on "TripAdvisor". This hotel is very nice and comfortable. Four star personified. The adjoined mall was a good place to window shop.

Omni - Okay, I guess

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My wife and I stayed at the Omni in one of their junior king suites. The bed was comfortable and the view - although most of downtown Charlotte was under construction, was okay. The only complaint I had was that the construction went around the clock so at night when you're trying to sleep, it was a bit noisy. Word... more

Would not stay at any Omni again

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My stay at this Omni was a total disappointment. For the money, it's just not worth it. I have stayed at Pittsburgh Omni, not good either, but the Charlotte one is worse! It's one thing after another: bed bugs and flying bugs in the room, hair dryer sounds like it's almost going to set on fire, took 10 mins to... more

aol cityguide: charlotte - restaurants, dining, pizza, mexican & chinese … - illume-mediterranean bistro - overview

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a touch of the mediterranean in north carolina... more

Omni Charlotte Hotel - Charlotte, NC, 28202 - Citysearch

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-- By Gayot.com An abundance of services and facilities around the clock. Editorial Rating: Highly Recommended The Scene A glass-enclosed skywalk connects this ultra-modern hotel to the Blumenthal Performing Arts Center, Overstreet Mall, Founders Hall and the corporate headquarters of Bank of America and First... more

Amenities for Omni Charlotte Hotel, Charlotte - Yahoo! Travel

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The Omni Charlotte Hotel is approximately seven miles from the Charlotte International Airport. This hotel features seven restaurants, 30 specialty shops on the lobby level, a fitness center and spa plus access to two nearby health clubs, business and meeting facilities, and seasonal rooftop swimming... more

Not 4 Star Standard Rooms

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The hotel exterior and lobby look great, but the room that we were allocated had multiple large stains on the carpet and the bathroom faucets were covered with mildew. The beds were comfortable, but it was hard to have confidence in the cleanliness. I travel frequently and stay at a range of hotels - this hotel does not meet basic... more

Perfect Location

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My boyfriend and I stayed in the Omni for a Football Game and had no idea we were in walking distance to the Bank of America Stadium. Once we arrived and were ready to enjoy our stay, we had drinks in the bar located in the lobby. The service were both great for the bar and Breakfast the next morning.... more

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This Omni left me very dissapointed. The only reason I am going back is because they have a special rate for my customer's customer, but that's it. The "business center" is an almost hidden, small room with poor lighting and a pay as you go computer. If you want to connect your notebook, you pay. Want to use the computer, you pay. Want to just print something? $2 a page! This is by far the... more

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I loved everything. The staff was terrific. I had multiple problems with the key card and the staff was super patient. The room service was outstanding and I loved the little touches, like fresh flowers on the tray every morning. They provided great service.

This hotel made me feel content: The place was safe, friendly and I never experienced an unfulfilled request.

Very Clean, Comfortable, Good Value

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My husband and I stayed at the Omni after a company Christmas party there. We had a special room rate of $79 and it was a fantastic deal! We had a king-size bed and were very comfortable, the room was clean and didn't feel like it needed to be doused with Lysol. The restaurant and bar inside the hotel was... more

Watered Down

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The shower would not hold a constant temperature. It fluctuated from cold to scalding hot. The climate control until made too much noise. Room was clean and tastefully appointed. Nice bed.

Really nice rooms - not so great service

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Stayed here for business with a lot of colleagues. The hotel itself was great - really nice rooms, comfortable beds, nice fitness center and good quick service in the bar area. It was central to just about everything and connected to the overhead walkway that runs through the town. The downside - there was one man at the front desk... more

Nice place, Great location

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My wife and I took a get out of town weekend trip, and the Omni was the perfect accomodation. We arrived a couple of hours early which proved to be no problem as our room was already available with no hassle. The room was very nice with a beautiful view and a very comfortable bed. The front desk gave us... more

Not the experience I expected

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Check in was great. They upgraded our room and it was well appointed. There was noise in the hallway (screaming, slamming doors, cursing) about 2am and I called the front desk. The noise did not stop and so about an hour later I went to the front desk. Security followed me back to the hallway and the noise was stopped.... more

Not What I Hoped

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My husband and I stayed here the first week in August on business. We were originally booked for two nights. Our no smoking room had a stale smoke odor. I know they can not rip up the carpet every time some person ignores the room policy, so I'll give that a pass. There was a knocking sound all night every... more

Over-priced and Disappointing

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For a luxury hotel, it was anything but luxury. You can see the patchwork in the ceiling in the bathroom, the beds were uncomfortable, the restaurant menu was very limited and the pool was not as nice as it looks on the website.

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The breakfast in the hotel restaurant was bad and overpriced, but everything else about the hotel was fine.

Not too shabby

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My wife and I decided to show her sister and boyfriend a night on the town. For the Hotels price, $99, for the basic 2 bed room, we were very happy. The room was a little small, but beds were way above standard hotels. Looking at pictures of the hotel, the rooftop pool looks MUCH bigger than it really is.... more

What a great hotel

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We stayed here for the first weekend in July - we were in town for a convention. What a lovely hotel! The lobby was beautiful, the pool was wonderful, the staff was exceedingly helpful. Just so people know - downtown Charlotte closes on the weekends! So, there is a shopping plaza below the lobby and one across the street attached... more

A great night's sleep!

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"I tried to ask the maid a question, but she didn't speak English. I am a guest services member and was given the normal coupon for a free morning beverage. The front desk employee said that someone would bring it to my room. That never happened!"

Great Charlotte hotel...awseome pool

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The Omni turned out to be the best hotel that I have stayed at while in Charlotte. The location is prime --- at the intersection of Trade and Tryon (right downtown). This allows easy walking to any of the major businesses in Uptown, especially the banks and then on the other hand, the night life. Parking is 12 self, which... more

Great Location

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"Stayed at this hotel on a last-minute trip downtown to visit friends. Got a great rate. Location was great, rooms were very clean, bed was fantastic! Best hotel bed we ever slept in. Temperature of water in shower fluctuated quite a bit, and parking was expensive. Parking deck was confusing in terms of accessing the hotel. Overall a nice stay, esp. for a last-minute decision."

bad service

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"The rooms were nice and clean except the bathroom had some waters stains from the leaking shower head on which I notified the front desk and no one ever came to fix it. Also the staff acted as if they could not be bothered and one staff member asked me to get off an elevator and wait for the next one because she had to bring up a lot of luggage, heaven forbid she wait."

Exceeded expectations

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First let me say that I was a little apprehensive after reading many negative posts about this hotel on this very website. I went into it with a sense of foreboding. I am a difficult person to please but also realistic. I look forward to a nice hotel as part of any trip I take. I was impressed from the... more

Loved it

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After winning a great deal through Priceline, I read some bad reviews here on TA, had some buyer's regret. My feelings were unfounded as this was a fantastic stay! The lobby is modern and elegant. Check in was quick, and customer service was friendly. The rooms were well appointed, nice toiletries, and the bed was FANTASTIC. Very comfortable, great sheets,... more

will never stay here again

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I had very bad service. The 3rd shift people are very rude. The rooms are really little. You have to pay 12 dollars a day to park, we stay for only one night so that was 12$ when you check in and 12$ when you check out.

OK Room

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Disgusting? No. Omni standard? No, again. As stated, this hotel is ripe for renovation. On our recent stay we found our rooms clean, appealing bed, pleasant smelling, and no mold in the bathrooms. We also found the staff helpful, prompt, and courteous. The hotel is located within walking distance to several restaurants (Zink Restaurant was our favorite) and clubs, as... more

will never stay here again

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"I will never stay at this place again. The room was really little, people where loud, there was a check in my mirrow. The 3rd shift guy was really rude, I over heard him cussing someone on his cell phone. I had a question to ask and he made wait until he was done talking on his cell phone before he would help me. The 2nd shift guys was really nice and helpful."

Charlotte NC Trip

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"I was really impressed with the Omni Charlotte Hotel. The hotel staff was very professional and attentive. The room and bathroom were both spacious and extremely clean AND the shower pressure was strong - I can't stand staying at a hotel where all you get out of the shower head is a mere sprinkle. Overall, this was a great choice. The hotel is situated right downtown, close to everything. I... more

Discusting hotel

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Potential hotel guests beware. The Charlotte Onmi hotel is a very old, dirty hotel. If you are booked here for a group don't stay. Go down the block and stay at the Westin which is clean and beautiful. When I could finally check into the hotel I had to go get a vacume and spray bottle to clean my own... more

Dated, Not Up to Omni Standards

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I stayed in The Charlotte Omni last week during a business trip. Unfortunately, after my stay at The San Francisco Omni, my expectations were, but not met. Positives: The location in uptown CLT was a great benefit. I could walk to where the meetings were taking place, and, since I work late mostly, I could always find a place to... more

Luxury Lacking

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My husband and I live in the area and stayed for one night at the Omni after a black tie affair held in Founder's Hall, which is connected to the Omni via walkway. I enjoy staying in luxury accommondations and the website for the Omni looked promising. SInce it was connected we thought it would be the perfect option. All... more

Ok - not the best

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We stayed at the Omni for 3 nights. Overall it was a ok stay. The rooms are nice and large but the bathrooms are very small and dated. The lobby area was fine - it was nice to have the choice of shops in the lobby.

Great Experience at the Omni

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After reading the other reviews, I was a little leery about this Omni, but my fears were unfounded. The room was an average size, but it was very clean and the beds were very comfortable - extended double beds with lots of pillows and feather/down comforters. It also had a mini-bar, one telephone, comfy chair, and desk/chair with electrical outlets.... more

Nice room-friendly manager

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I stayed in Charlotte with my 2yr old son over the weekend to attend a football game. Upon check-in, their was a problem with the arrangements my travel agent made for payment of the room. I asked to speak with the manager "Jill was her name." She was real polite and listened to me. I ended up giving her another... more

Nice

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Nice Hotel... quick tip: signup for preferred guest status on website, for free, and you get perks like free newspaper and drinks in morning, delivered to your room, robes, and turndown twice a day. The hotel is in the center of the business district, which is nice. Tons, of great restaurants around the area. However most of the shops in... more

Super stay

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"We love this hotel!!!!!! The staff are super accomodating! The rooms are perfect, roomy and great bedding. Secure throughout hotel. Parking is the only downfall and a little pricey and slow. Overall would highly recommend. "

Not the best experience

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When I checked into the Omni, the staff was friendly enough. The room was a disappointment, extremely small for the money. The town car driver was extremely rude and threatened to take advantage of me if I ended up drinking too much while I was out. Needless to say I called a city cab to ensure I got back to... more

Enjoyed their Romance Package

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My husband and I stayed in a Junior Suite at the Omni ~ taking advantage of one of their romance packages. When we arrived in our suite there were lovely chocolate covered strawberries and champagne waiting for us. The room was very comfortable. The staff was excellent in helping us make reservations for dinner. I would definately return.

Shouldn't be a 4 star

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I recently used Priceline to get a 4 star hotel in Charlotte,NC and I was given the Omni. At first glance its an impressive hotel with a connecting mall, that's a plus for visitors. But the rooms were less than impressive. This hotel received the AAA 4 Diamond award and I don't know why. I had a Jr. Suite with... more

Overpriced & Overrated

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This hotel is not a 5 star hotel. The only thing of value is the downtown location. There is a $10/night and $250 deposit for internet access, no vending machines whatsoever and a blah room that is small and disappointing. Couple this with the requirement to use your room key on and off the elevator, no gift shop, and an... more

Sad & Disorganized

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Really unhappy with the service here.... I'm not a moaner and am what you would call an "easy guest" First thing - Bellman 1 takes baggage from cab = tip Bellman 2 delivers luggage an hour later = tip Room was messy with a huge red stain on the carpet. Grouting in bath was dirty. Why oh why put a... more

4 star - No Way

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This is simply the worst supposedly 4 star Hotel, I have ever stayed in. 1/ We checked in mid-afternoon, once person on duty at check-in and a line like Disney World. 2/ The elevators take forever, be prepared for a long wait here also. 3/ Rooms are large, we were on the 15th floor. Bedside lamp didn't work, pulled out... more

Not even close to 4-Star

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My wife and I stayed two nights at the Omni Hotel in Charlotte, North Carolina. We drove four hours to see the Sugar Water Fesitival (music concert) at the Verison Wireless Ampitheater. I booked two nights hotel stay via one of the most popular internet hotel booking sites. I submitted a bid for rooms at Four Star hotels in the... more

Loved the Omni

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This was one of the nicest hotels i have ever stayed in. I was in room 1411, which was the highest floor for that section of the building (as the roof is angled downwards). Therefore, i had a beautifully angled ceiling, which made my room seem twice as big as it actually was. The bed was amazing, an ultra-soft king... more

Front desk excellent, rest of hotel suspicious

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Stayed for 1 night in March 2003. Since we booked our trip on priceline for cheap, did not expect nice treatment but the front desk staff were very nice and upgraded us to a large high floor room. However, the bed was horribly made--the sheets must have been put in there while all wet, so it was just a collection... more

Omni was great once again

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My wife and I decided to get out of Atlanta for a getaway weekend in Charlotte and chose to return to the Omni. We were coming to Charlotte for the Friday night Toby Keith concert and had been very impressed with the Omni during a previous stay in Charlotte a few years back. We were greeted by a very friendly... more

Great stay! Not sure what the February 24, 2005 review is about

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Very nice 4 star hotel. I arrived at the Omni Hotel about 8:30 PM after flight from long California. Front desk service was very professional. The elevator Security feature is nice. You are required to swipe your room card to use the elevators up to your room. Room was well lighted; nearly every light was illuminated, soft background music playing... more

They call this a 4 star??C'mon!!somebody got paid

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I do travel Every Week, and i'm pretty much a Hilton kind of guy, so needles is to say that I have lots of experience with different kinds of hotels. Anyways, I actually live in Charlotte, but I wanted to stay Downtown just for that heck of it, well... : no soda machines (wich means 6US$ for a coke or... more

The Place to Be NYE

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My husband & I stayed at the Omni over New Years Eve to attend the events on the square. I was very impressed with the security procedures of the hotel, management presence at the doorways and the cleanliness of the hotel during such a large event. It made my husband & I feel very safe and appreciative of quiet hallways... more

Weekend Getaway

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My husband and I were looking to just getaway for a weekend, somewhere close by since we didn't want to have to use "valuable" vacation time. We wanted to stay in at least a 4-star and the Omni looked good to us! We were a little dissapointed that the mall was closed, but there were still plenty of things to... more

Great Hotel

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The Omni Hotel in Charlotte is a great place to stay the entire staff was friendly and helpful. My husband and I were treated with honesty and respect. We have traveled to Charlotte for the Coca Cola 600 weekend for the past 4 years and never stayed in a place where we were treated like someone. I would recommend this... more

Wonderful Time at the Omni

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My girlfriend and I stayed at the Omni the weekend of Jan 24th upon arrival I was greeted as soon as I pulled up. My upgraded room was ready for my when I walked into the lobby. the front desk staff and bell/valet was polite and timely especially Josh and Melvin from the bellstaff. I would defiantly recommend the Omni... more

fix it

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Weight room on the 2nd floor ... equiptment was broken on several pieces. Just need someone to check it out and fix it. Thanks.

What's the Point" Explained

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"What's the Point" got it right in his title and here's why: what's the point of putting an architecturally cool hotel on the bussiest and most dynamic intersection in Charlotte if you're going to let it go to....? In desperate need of updating and just a general airing-out. Not deserving of the four star rating on Orbitz and Hotwire. Old,... more

What's the point

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I travel to Charlotte frequently and wish I had read this before my last trip: What's the point? My upgraded $170 room (located in the interesting all-glass corner) was at a comfortable fifty degrees when I arrived. When I stopped shivering, I was able to focus on the peeling wallpaper, the poorly-tended leak from the showerhead that had scored the... more
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