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Marengo Luxury Spa (Hyatt Regency at The Arcade, Downtown Cleveland)
401 Euclid Ave, Ste 135
Cleveland, OH 44114
(216) 621-4600
marengospa.com
3.5 star rating based on 15 reviews

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Information from the business

Luxury spa offers a full range of services to physically rejuvenate, relax and pamper

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Marengo Luxury Spa is a place where time does not exsist, where you can indulge your senses, raise your spirits and replenish your soul. Our environment was created to spoil, pamper and surpass your every expectation. Here you can enhance your appearance, restore your body's health and rejuvenate your vitality. Marengo Luxusry Spa is a perfect sanctuary in which to retreat and discover a new... more
Posted by Citysearch on April 13, 2009

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Marengo Luxury Spa, Downtown Cleveland. Relax and discover a new you. Full Range Spa and Salon Svcs Full / Half day / Party pkgs. Gift Gertificates Marengo Luxury Spa is a place where time does not exsist, where you can indulge your senses, raise your spirits and replenish your soul. Our environment was created to spoil, pamper and surpass your every expectation. Here you can enhance... more
Posted by Citysearch on August 22, 2007

Business Description from the Web

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Can't jet to Baden-Baden? A recharge at Maxelle's is every bit as indulgent, minus the jet lag. The latest link in a chain of pampering palaces, the Old Arcade location plants a white and terracotta spa inside a downtown landmark. While services like the Hot Stone Massage are outstanding, one of the best coddles is for couples: The Night on the Town for Two package offers Aveda facials, a... more
Posted by Citysearch on May 14, 2007

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The Extras

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Customized spa parties are available.
Posted by Citysearch on April 29, 2009

Editorial Reviews from the web

Editorial Review

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Luxury spa offers a full range of services to physically rejuvenate, relax and pamper you.
Posted by Contributor on April 29, 2009, (Edited July 25, 2007)

Other Reviews from the web

The next time I'm in Cleveland I'm going BACK THERE!

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This was an AWESOME day spa experience!!! We were in town for my sister-in-law's wedding, we had no previous experience with the salon, but they were 1) professional - 2) very, very friendly! The owner is a doll! She took care of our entire crew, and her TEAM is wonderful. Ask for Henri on the most amazing and creative hair styles! Put yourself in his capable hands and you will not be... more
Posted by wyzegyrl on April 13, 2009, (Edited March 15, 2009)

BEST MASSAGE EVER!!!!

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Best massage ever. I travel a lot and have had massages in many cities & the one I got at Marengo was the best ever. I have chronic pain in my back which can be aggrivated by long fights and car rides. The massage therapist worked out all of my aches & pains and I left feeling liked a new woman. The staff was very professional & courteous. I travel to Cleveland frequently for business and... more
Posted by massagemomma on April 13, 2009, (Edited March 03, 2009)

terrible massage

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The place is small,the massage was terrible, and the staff is rude if you do not buy products. This place is not a spa its a dump. NEVER go there.

Pros

+ N/A

Cons

- N/A
Posted by KatieSauo on April 29, 2009, (Edited February 11, 2009)

Worst massage

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The place is terrible, the staff is not professional she talked the whole time I was getting my massage. The staff at the front desk is rude. Never go to this place

Pros

+ none

Cons

- none
Posted by RRunner on April 29, 2009, (Edited February 10, 2009)

GREAT SPA!!!! by Renee M. at InsiderPages

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I have been a faithful Marengo client for 2 yrs. I wouldn't go anywhere else for my mani's & pedi's. Kathy does a great job transforming my fingers & toes. See the girls in the spa for great facials & massages! Prices are very reasonable & they have great promotions. Very relaxing atmosphere & the staff is quite accomodating. Go there and you will never want to leave!
Posted by Citysearch User on April 13, 2009, (Edited January 05, 2009)

W.T.F by david s. at InsiderPages

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Hi
just like to say I and a few of my friends use to be employed by the Marengo Institute. Well after a year of them not paying rent on the building they were using in Marietta Ohio, they decided to skip town without warning and close the place. They have left nothing but unpaid bills. Do not trust these people, epescially Jojo he is a con man.
Posted by Citysearch User on April 13, 2009, (Edited December 10, 2008)

Its a shame about the front desk... by Monica K. at InsiderPages

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This place is wonderful! Alexis is the best and I love all the hair removal stuff that she does. Beware of the front desk... this one lady is always there except for for mondays and that is when I call to make appointments because she is really rude. It is just better when she is not there. Unfortunately she has been there for a long time and I doubt the owner would get rid of her. But... more
Posted by Citysearch User on April 13, 2009, (Edited November 20, 2008)

Best spa services anywhere!

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I visit spas all over and this is my favorite. I've been three times now - once with my sister for a girls day, once with my husband for a couples massage and once for a day just for me. Every time it's been wonderful and relaxing. I recommend their packages for a great value. The deep cleansing facials are great and so are the pedicures. My husband loved the couples massage in their couples... more
Posted by marielovesdowntown on April 13, 2009, (Edited October 04, 2008)

Wonderful Wedding Day Spa Experience

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I believe Marengo Spa is the best Luxury Spa in Cleveland, Ohio. I had my wedding in Cleveland on May 24, 2008 at the Cleveland Marriott downtown at Key Center. I live in Madison and was planning this wedding from afar. Monique, the owner was a gem to work with. She is incredibly responsive via email. She helped me find a cater to have food ready both Friday before the rehearsal dinner as we... more
Posted by musweetie on April 13, 2009, (Edited September 14, 2008)

hi by tommy O. at InsiderPages

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my names John, i came in there and they treated me like i wasnt even there, i felt really bad after i left i didnt even bother getting a massage... i guess you have to wear a suit and tie to get in good with people there.... i called around a few places and found a great place over on detroit and 25th... and its way cheaper, and the women are friendly and funny. offered me a cold ice water and... more
Posted by Citysearch User on April 13, 2009, (Edited September 11, 2008)

GREAT SPA EXPERIENCE

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We came to this spa from out of town for a "girls weekend" get away and had the best spa experience ever. Our group has traveled far distances to visit other spas and this is the first time we have all had an amazing time with each and every service. I would recomend this spa to anyone and everyone!

Pros

+ Beautiful location
Posted by spagal99 on April 13, 2009, (Edited August 19, 2008)

Don't WASTE your Money ...

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DO NOT WASTE YOUR MONEY! ALL I CAN SAY! RUDE PEOPLE. NOT WORTH IT! You can go to many other places and get better service for less money.

Cons

- Parking was way too expensive
Posted by vivacirema on April 29, 2009, (Edited August 16, 2008)

Avoid this spa

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Went for a couples massage and very unhappy. Took us 30 mins late, no one greeted us, we just sat on a couch. No refreshments offered. One small changing room for males and females so only one person can get ready at a time. The massage therapists talked to each other during our massages, so it was not very relaxing. When I called to complain, Monique had no follow through and no apology... more
Posted by citygirl199999 on April 13, 2009, (Edited May 11, 2008)

Luxury Spa by Leslie H. at InsiderPages

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OOOHHH MY GOD!! This place is absolutely beautiful. Just walking into the location was very relaxing. I was staying here for a conference and I had to treat myself. This place is highly recommended.
Posted by Citysearch User on April 29, 2009, (Edited May 05, 2008)

Wonderful Place!

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What a wonderful atmosphere, professional and educated staff and wide variety of products and services! Monique has creatied a top notch estabilishment and has left no stone unturned. Henri is a truly talented artistic director, and has a passion for making others feel better and delivering a quality experience!
Posted by akw3090 on April 13, 2009, (Edited October 04, 2007)
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