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Hansons Windows

Address
977 E. 14 Mile Road Troy MI 48083
Phone
(248) 581-3030
local.ingenio.com
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Average Rating
4.5
Total Reviews
(89)
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Toll Free
(800) 426-7667
Fax
(248) 577-0592

Business Hours

Status: Closed

Sunday
Closed
Monday
8:00am-6:00pm
Tuesday
8:00am-6:00pm
Wednesday
8:00am-6:00pm
Thursday
8:00am-6:00pm
Friday
8:00am-6:00pm
Saturday
10:00am-2:00pm

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Reviews of this business (139)

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YellowBot member reviews ()

YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
vreslak4659
Review Date
April 16, 2013
Average Rating
5

Great crew!

I want to commend and compliment the crew from Hanson's that installed my new roof. The crew, led by Jamie and Benny Gomez, were superlative. Their work and work ethic is nothing short of professional; their positive and can-do attitudes were outstanding. They deserve a huge round of applause!

My salesman, Patrick Garvey, has worked diligently to be sure I got the best value and quality. I appreciated that he visited while the crew was working to be sure things were going well and the work was done to my satisfaction.

The follow up and communication with everyone I've come in contact with at Hanson's has been excellent.

I also have windows being installed within the next couple of weeks and I expect that the work and follow up will be as exceptional as it has been for the roof. I'll send my comments at that time as well.

Thanks for great work!

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
Eclark10378
Review Date
January 30, 2013
Average Rating
5

Everyone very nice!

The people were very nice and explained everything in a clear and understanding way. The installers were very nice and quick and cleaned up everything after the windows were in. I'm, a very happy customer. I would later like to finish up the house with the remainder of the old windows. when I have the money to do so. I'm thinking that would be around the end of the summer or late spring. Thank you very much for the great job. love my new windows!!

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
AmandaHarris
Review Date
January 17, 2013
Average Rating
4

Better than Wallside

I would recommend their company to a friend. They are great people. I have no problems.
The area where I was most satisfied with Hansons Windows was the installation. The guys that came out were very knowledgeable and very efficient.
We considered using Wallside Windows. Hansons Windows was the first one that contacted us. We were pleased with their presentation.

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
dpaulino80
Review Date
December 20, 2012
Average Rating
5

Best of the 5 we talked to

I checked with five other companies before deciding on Hansons. I like their reputation and life time warranty. The other companies didn't have anything in writing, while Hansons did. So that was number one.

I considered Home Depot and four other companies. The quality of their windows and the guarantee did not meet my expectations. I didn't feel comfortable that they would address any issues that may come up. Hansons was straight forward. I felt confident that they would stand behind their product and workmanship. I was very satisfied working with Jessica and Ray.

I tell everyone who asks about my windows about Hansons. I have recommended them to a lot of people.

I wouldn't change anything.

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
DHughes917
Review Date
November 14, 2012
Average Rating
4

Better product than Wallside

We had Wallside out. We felt that Hansons had a superior product to Wallside. We went with the triple pane.
I was most satisfied with the salesperson. He was awesome. He was funny and entertaining. I think he is the reason we chose them. His presentation showed us why they were better.

We considered Wallside and The Home Depot. We chose Hansons because of the price and the presentation. He showed us the steel in the frame of the window. It was a better product.
We couldn't be happier, the whole process has just been just great.

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
MLugino
Review Date
November 13, 2012
Average Rating
4

Very friendly, very efficient

They were pretty efficient. The installers worked well together. They were right on. I don't see anything they need to change as long as they have efficient workers like Ted and Ryan.

I was pleased with the efficiency and speed they worked at. They were very thorough and kept things clean. There was no mess left over after the job was completed. They were friendly.

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
KatieH
Review Date
November 02, 2012
Average Rating
4

Highly recommended

I had a lot of concerns and worries about contractors coming to my home. Once they got here, they got right to work and they finished in less than two days. They did a great job and they worked very hard the entire time.

If anyone is looking for someone to do any home improvement work, I would definitely recommend 1-800-Hansons. We were very happy with the experience we had and we look forward to not worrying about leaks in the winter.

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
JennyD877
Review Date
October 18, 2012
Average Rating
5

The windows keep our house warm!

We considered Wallside, Pella, and a few others. I looked at all the major companies. I threw all their information out. There was no demonstration like with 1-800-Hansons. When we called 1-800-Hansons, we were sold. I used to have to put towels in the cracks of my windows and a blanket rolled up against the bottom of the door wall. I couldn't do it anymore. Joe explained the way the condensation was getting into our house. It used to be freezing in our house. Last night, I had to drop the thermostat down because I was so warm! I used to have to clean my windows all the time, but these windows don't collect dirt. I am so happy with my windows. Thank you, 1-800-Hansons!

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
MelissaHowe
Review Date
October 11, 2012
Average Rating
4

Better than Gutter Guard and Wallside

I had Gutter Guard at first and I though that they were super expensive and too cumbersome to pay their price. It seemed to over priced for the quality of work they offered. I chose Hansons after I was dissatisfied with GutterGuard. I had had Hansons here previously for insulation and I was familiar with how they worked, and the quality of work that they offered. The price was estimated at significantly lower then what I was estimated at for GutterGuard. I felt that Hansons was more upfront and straight forward and felt it to be the better route to go.
I was satisfied because the workers from 1-800-Hansons are all very friendly and care about their customers. The installers did a great job cleaning up and during the work, they checked on each other to ensure the work was being done. If you ever have a problem with anything, it is not hard to get in touch with someone from 1-800-Hansons for a resolution.

As far as the windows, the type of window and how they were explained to me, Wallside is just OK but Hansons has a better product. When they came out and showed me what I would be expecting from Wallside and what I would be expecting from Hansons the decision was easy.
I did have another contractor put in two other windows previously, and Hansons got to me for these other four windows. Hansons compared their windows to the competitors', and showed me how theirs were superior. The financing was the selling point, and they had a great price. I had four windows for almost the price of the two windows I purchased from their competitor.

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
Tammy Light
Review Date
September 28, 2012
Average Rating
5

Great total customer experience!

The entire experience was wonderful for us. Our installer was amazing! He was very professional and walked us through every step of the way. I want to say his name was Chris, but I'm not certain. But he did a wonderful job and it looked beautiful when he was finished.

I also considered Walside but I chose Hansons for their salesman. I felt Walside was very demeaning to me as a woman coming in but Hansons made me feel much better.
I was satisfied with everything Hansons did. I was satisfied with the clean up and the crew was very considerate and polite.

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
DickStuart
Review Date
August 31, 2012
Average Rating
5

Liked them better than Wallside

I cannot think of any area requiring improvement. They were great.
I was satisfied with their workmanship and how quickly the window was installed.
I called Walside but I liked the customer service at Hansons better.
I was going to do it myself, but then I saw their ad on TV.

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
AlJaffee
Review Date
August 20, 2012
Average Rating
4

They were right on it

We were looking at C&L Ward but Hansons called back immediately and the financing worked and all that. It was mainly because there was immediate contact. It must have been 15 minutes after we went online that someone called. They talked to us on the phone, they were in and out and ahead of schedule. They cleaned up the place and let us know everything in advanced. I think that they got it done. I was most satisfied with the communication and the timeliness, but especially the communication. When you're spending that kind of money, you want contact.

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
GrantBalfour0212
Review Date
August 15, 2012
Average Rating
5

Worked even in bad heat

The whole experience was good. What surprised me was them dealing with the heat. They came out anyways. They came out and did the job well. I am more than satisfied and so is my husband. My husband and I were extremely thrilled and happy with our windows. It wasn't in our budget for the windows that we did have, but with 0% financing, we thought we might be interested. We have 2 very large windows that we are seriously thinking about replacing and we will use Hansons again. They did a good job in every realm and I am really satisfied with their work. I will probably give them good references to family and friends for work in the future.

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
BrendaMoore0112
Review Date
August 07, 2012
Average Rating
4

Constant communication

The only issue we came across were a couple of scrap pieces that were left in the yard, but we were able to take care of that without any problem. I was most satisfied with the constant communication we received from 1-800-Hansons. They always kept us in the loop and updated us with anything related to our work. One time they showed up on site without the right materials and someone called us right away and rescheduled right away. We did not consider any other contractors for our project. We chose 1-800-Hansons because we knew they had a good reputation.

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
jimkatcavage
Review Date
August 02, 2012
Average Rating
5

They even got the bees out!

Everybody I dealt with was very good. Even the fellow who installed the windows. He ran into bees behind the shutters on the hot, sunny side of the house, so he went above and beyond. He took care of the bees too! I also considered Wallside Windows and it was the price that made me choose Hansons. Everything seemed to be the same, but Hansons price was higher. I told them the bid from Wallside and they matched the price. That was good. Hansons' salesperson was a lot more elaborate than Wallside Windows, so we figured he was the better company to go with.

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
tracystallard
Review Date
August 01, 2012
Average Rating
4

They went beyond my expectations

Hansons did our windows and I was happy with them from start to finish. They did everything they said they would do in a timely manner. They went beyond my expectations. Whenever there was an issue they addressed it right then.They were very impressive. The salesperson came the day that they installed to make sure everything was going good and followed up with me afterwards. I was very impressed with the salesperson. Their crew was very nice and courteous. They handled everything well. They weren't messy. I am very happy and I would use them again, so I cannot think of any improvements. I have to give extra kudos to the salesperson. I was very impressed with him because he went way over and above. I didn't expect him to be there on the day of the project or to follow up so well. The installers were great too. They were professional, clean, and neat. I would give them a lot of credit. There was one misunderstanding, but when I called Hansons they corrected it immediately. The follow up from the company was very great and I was impressed withe everything from start to finish. Paramount did our windows in the past and I considered using them too. They did a great job but I chose Hansons because they did the same job for less money. I am comfortable. I got a high quality window from them. Paramount's triple pane window was much more expensive. I was impressed with when the salesperson compared the two products and showed how high quality Hansons' windows are. I am pleased with the windows. The house is quieter and they keep the cool air in. I am sure they will work well in the winter.

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
DonHahn
Review Date
August 01, 2012
Average Rating
4

Everything clean and safe and they financed me

We had a roof done by Hansons and everything was just fine. We didn't have an agreed upon schedule because they didn't know how soon they would get out there, but I am satisfied.
I had to call the person who did it because we have a leak around the pipe that is on the roof. When it rained today, it had water coming in it. I called Mason, and he will take care of it. The roof is great, however.

They did a great job of keeping things clean and safe. I think what they did was just fine.
I was really satisfied with the contractor that was out here. I really liked him. He had a good crew with him. You don't see that very often.

They also addressed my financing concerns. I was afraid we would have a problem because we filed bankruptcy because I have cancer. This was a while back that we filed bankruptcy, but they were able to get the financing and it was great. We really didn't consider anyone else. One of their representatives came around and saw the bad shape of our old roof.

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
Michael Kocan
Review Date
July 09, 2012
Average Rating
1

Bait & Switch

My experience working for Hanson's is that they are a High Pressure Bait & Switch company. Since their promotion only allow you to take advantage of special TV offerings when you purchase at "FULL PRICE" which means everyone pays a different price depending upon how long you hold out for or how many times you say NO. If you want the best price tell them NO & to leave. They’ll call you back & offer you a lower price, if you want an even lower price, buy then CANCEL your deal they will come back out & offer an even LOWER PRICE.... They claim 50% off normal pricing, but they ALWAYS have a "sale" they couldn't sell at "FULL RETAIL" because those prices are at least DOUBLE what legitimate contractors charge for. They use Alside Windows & Siding (Cheap!! at local lumber yard). Sales personnel & Installers are SUB-CONTRACTORS... As a matter a fact when I quit they STOPPED PAYMENT on $958 dollar check that they had paid me, that I had already cashed, as one of their salespersons. Because I decided to find work elsewhere when Ray L. their "Command Center" boss told me in his unprofessional way over 5 times "Your Fired" as a form of workplace harassment. Ben L. in Saginaw told me I was a “Bad Employee” If I didn't keep my mouth shut, and that I wasn't going to get any of the "GOOD LEADS". 50% of the people that buy cancel & most don't receive the financing plans offered. If you want to make a good use of your time & money. Hire a reputable local contractor & DONT LINE BRIAN ELIAS'S POCKETS ANY DEEPER, But hey Brian, Love the commercial. Your DAD would have been so proud of the lies you tell to take people's money. If you want to be telemarketed hard give them your info! They offer you a 1st inspection discount as in “Buy Today” & save, but they’ll leave you with the same discount even if you don’t buy that day… & if you say No they’ll just call it in & get more Discount (signs, advertising, solar eclipse). WHERE’S THE BOTTOM LINE? It’s more of a joke company with a clown as the ringleader, and they don’t value their customers, they have “Contempt” for them.

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
Ana Colton
Review Date
June 29, 2010
Average Rating
5

Thanks Hansons

We were actually planning on selling our house. But with the way that the market has been going these days, we decided to invest in a few home improvements instead. The best decision we made was to go with 1-800-Hansons for new windows and siding. Our home looks great, and we also were able to obtain the federal tax credit. We are also noticing a difference in our energy bills compared to last year which helps, too. I’m glad that we will never have to paint our house again, and our new Hansons windows are well made and easy to clean. They did a wonderful job – couldn’t be happier. Thanks Hansons!

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
David Talen
Review Date
June 07, 2010
Average Rating
5

Energy efficient

I did a lot of research on home improvement companies in the area prior to even getting estimates, and everything regarding Hansons Windows was above par. The quality of their windows, especially in terms of energy efficiency, is superb. Although a lot of companies claim that their windows qualify for the energy tax credit, the numbers speak for themselves – check out Hansons windows’ U Value, Solar Heat Gain and R Factor… they trump the competition.

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Reviewed Business
Hansons Windows
Reviewer Name
Kristen Graham
Review Date
April 22, 2010
Average Rating
5

Home Makeover

Saw this article and wanted to share - this is great!!!

Highland Lakes, MI – (HEADLINE) Area Widow Gets Home Makeover

This Thursday, April 22, 1-800-Hansons will be installing windows for a widowed Pontiac woman along with Rebuilding Together, a national non-profit organization which repairs the homes and yards of low-income homeowners who are elderly, disabled, military veterans, families with children and unable to do the work themselves.

“Thanks to our many generous financial contributors like 1-800-HANSONS we’re able to help a Pontiac widow with limited resources who suffers from both osteoarthritis of the spine and rheumatoid arthritis in her joints live in a more secure and comfortable environment,” said Dan Harmon, president of Rebuilding Together Oakland County. “We’re excited to help this wonderful woman by installing new windows in her home,“ said Brian Elias, president of 1-800-HANSONS. “This woman has done so much for others including serving in the Air Force as a “WAF” (Woman in the Air Force) in the early 1950s that we jumped at the chance to help when Rebuilding Together asked us to pitch-in again this year,” said Elias. Hansons has a strong history of participating with charitable organizations like Rebuilding Together and the American Cancer Society.

In addition to new Hansons windows, RTOC will repair broken duct work in the basement and install a new furnace humidifier,” said Dan Cassidy, a Rebuilding Together House Commander. “Those repairs and a new storm door certainly will help,” said Cassidy. The RTOC team will also address several safety issues by replacing the makeshift and missing hand rails on the staircases and changing out several original pull chain light fixtures with new energy efficient fixtures and bulbs. “The basement windows all need work. Replacing them with block glass will look great and increase safety in her home. Blinds and shades will also be added for additional security and beauty,” said Dan. Interior painting and outdoor upgrades are also planned.

To find out how you can help Rebuilding Together Oakland County visit the web site at www.RebuildingTogether-OaklandCounty.org or call 248-889-5450. To learn how 1-800-HANSONS can guarantee you the lowest price on your next home improvement, call 1-800-HANSONS or visit them on the web at www.hansons.com.

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Reviewed Business
Hansons Windows
Reviewer Name
Derek Pellow
Review Date
April 15, 2010
Average Rating
5

Great work, great treatment

I’m a Mr. Fix It kind of guy, so when it came to thinking about window replacement, I thought I had it covered. My wife insisted that we get a couple estimates to at least learn about the products out there, so we did. When we received ours from Hansons Windows, we were literally so impressed. I then realized that as good as I am at home improvements, I would not have been able to do as quality of a job as they would. Not only was the product so much better than anything I would have been able to buy personally, they explained how their install team works. And man – when it came time to install our windows, they did beyond a fine job! We’ve already recommended Hansons Windows to our friends and neighbors. We like the work they did and how we were treated.

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
Jeff Peabody
Review Date
March 29, 2010
Average Rating
5

Roof and gutters

Our roof and gutters were in need of a complete overhaul, and I couldn’t be more satisfied with the quality products we received from 1-800-hansons. It has been nearly 10 years and we have had zero issues. What I do remember was the great experience we had during the installation – Hansons made sure our landscaping was taken care or, and were very neat. And the fact that our roof and gutters still look just as new as the day we received them makes us more than satisfied with our experience. I am writing this because our next-door-neighbors went with another company and had the complete opposite experience. Now I bet that they wish they went with Hansons Windows as well!

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Reviewed Business
Hansons Windows
Reviewer Name
Donna Michaels
Review Date
March 25, 2010
Average Rating
5

No complaints

I purchased a home that needed a lot of work, including all new windows and siding. I called 4 companies for estimates but decided to go with Hansons Windows. From the salesman who came out to our home, who was prompt and knowledgeable, to the installers, who were neat and worked quickly, were above par. Additionally, after our black lab damaged our doorwall screen, Hansons came out days later to replace it. Great service. I do and always will recommend 1-800-hansons to our family and friends – my experience was so great I have absolutely NO complaints.

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Reviewed Business
Hansons Windows
Reviewer Name
Teresa Cova
Review Date
March 08, 2010
Average Rating
5

Local and professional

Our Hansons Windows installers were a couple minutes early which was fine with us. It was very cold and snowy but they were careful not to make a mess in our house. Both the installers and our salesman were very courteous and professional. Additionally, our rep was not overly aggressive which is what we had anticipated. He actually assisted us with a 2007 problem we had with Hansons and resolved it to our satisfaction. He gave us clear expectations and worked with us. We have no complaints whatsoever about our 1-800-hansons experience. And our windows look great. We also like knowing that Hansons is local and plans on staying in business. Hansons Windows is very professional yet they make us feel like they are doing work for family.

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
Alex Tutman
Review Date
March 02, 2010
Average Rating
5

Beautiful bay

We had a large bay window in the front of our home that was leaking and desparately needed to be replaced. So we called 1-800-Hansons Windows, Wallside and Weathergard to obtain estimates. The product, savings and guarantee that Hansons offered were superb and won us over. Today, our bay window looks stunning from the inside and out. We made a sound choice and are glad we went with Hansons.

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Reviewed Business
Hansons Windows
Reviewer Name
Meg Reed
Review Date
February 25, 2010
Average Rating
5

Enjoyed the Experience

I recently purchased a foreclosed home in Oak Park, Michigan and it needed tons of work. I shopped around and obtained quotes from a number of different companies. I finally decided to have Hansons Windows do my installation. My sales representative was very down to earth and patient. He was in the company of my six year old son and my 3 year old cousin (who's mother happens to be stationed in Kuwait) They were having a "power play-date" and my sales rep didn't skip a beat. He explained the process clearly to my husband and I and also gave us important tax tips regarding our energy efficient window tax rebates and the savings in heating bills. Our installers and project managers called early and to schedule the installation. My install was seamless and efficient. I have 3 more windows that will need to be replaced in the near future and I am certain that I will have Hansons provide the product and services. I actually enjoyed the experience and can't say enough good things about the two installers. Great guys. They deserve the work that they are contracted.

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Hansons Windows
Reviewer Name
Sylvia Townsend
Review Date
February 22, 2010
Average Rating
5

Windows Look Great

The work we had completed by Hansons Windows turned out as we had hoped, without disruption. We love how the interior and exterior of the windows look. When we received our estimate, the salesman was knowledgeable, understood what we were looking for and gave us the best option for our budget. I am pleased with our purchase from Hansons Windows, and have recommended 1-800-HANSONS to our friends.

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Hansons Windows
Reviewer Name
Jim Jennings
Review Date
February 16, 2010
Average Rating
5

Highly recommend

Our experience with 1-800-HANSONS has been great! We have a new roof, garage, windows and our siding will be installed tomorrow. The entire procedure from start to finish is running so smoothly; I truly am amazed with how organized and helpful the employees involved are, and how well our turnout has been. I would recommend Hansons Windows to ANYONE who has home improvement needs.

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Hansons Windows
Reviewer Name
Tim Booth
Review Date
February 11, 2010
Average Rating
5

Completely satisfied with my new Hansons windows

From the start to the very finish of my Hansons Windows project, I have been completely satisfied. Everyone I came in contact or spoke with was courteous and professional, and the product speaks for itself. I would recommend 1-800-Hansons to my family and friends because I am very pleased with the workmanship and quality of my windows. Additionally, Mr. Ray, my sales representative, and Tom, my installer, were fantastic.

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Hansons Windows
Reviewer Name
Richard Greene
Review Date
February 08, 2010
Average Rating
5

Repeat Hansons Windows Customer

I’m an old customer of Hansons Windows, going back to 2001 when Hansons redid much of my former Madison Heights home – including 16 windows, one 8-ft. door wall, 3 storm doors, new steel and glass double entry doors, vinyl siding and gutters. My salesman for all of this work was Larry Krohn and I cannot speak highly enough of him. With my new home, I decided to call Larry again at 1-800-HANSONS to replace my windows and gutters. I just wanted to say how much I appreciate the service Larry offered, and the high quality product Hansons Windows stands behind

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Hansons Windows
Reviewer Name
Vera Gjunaj
Review Date
February 04, 2010
Average Rating
5

Every employee at 1-800-HANSONS that I dealt with was respectful and knowledgeable. My windows look...

Every employee at 1-800-HANSONS that I dealt with was respectful and knowledgeable. My windows looks great and I can feel a difference (before it was all drafty). My salesman, Fred, is an awesome person, respectful and over-all friendly. Now I tell everyone I know to go with Hansons Windows.

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Hansons Windows
Reviewer Name
Scott Graham
Review Date
February 02, 2010
Average Rating
5

Wonderful siding and gutters

The Hansons Windows team did a wonderful job on our siding and gutters. From our salesman, Larry, to the crew leader, Liz, to the crew themselves --- it was a great experience. The job was completed yesterday and we are already noticing a difference in the house. Before any work was done, our house had a 20 degree difference between the downstairs and upstairs. After the windows were put in by Hansons a couple years ago, the degree difference dropped to a 10 degree difference. Now that the siding has been installed, however, the temperature is the same! What a great improvement! The Hansons crew was polite and clean. We will advise all of our friends and family to call 1-800-HANSONS for their window, siding and roofing needs!

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
Nicole Reed
Review Date
February 01, 2010
Average Rating
5

Great Windows, Fabulous Service

The Hansons Windows sales representative came to our home and we thought he was excellent. At that point we knew that Hansons was going to be our final choice. He told us about the energy efficient windows that Hansons offers and how they could save us money down the road. We then had Hansons install the new windows in our home. They were fast, efficient, and cleaned up thoroughly. We additionally were fully informed of the progress of our window installation from start to finish. The project manager was very kind and informative and made sure the job was done to our satisfaction. I will call 1-800-HANSONS again for a siding and roof estimate soon.

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
Travis Wells
Review Date
January 22, 2010
Average Rating
5

Beautiful From the Inside Out

I was amazed that everything turned out the way we were hoping it would with no disruption. Now that Hanson’s windows are installed, I love how the inside of my home looks, it blends in perfectly with the décor. Our salesman was very knowledgeable. He understood exactly what we wanted and gave us the best option. The process was very easy and I couldn’t be happier.

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
Jack Ross
Review Date
January 13, 2010
Average Rating
5

Hansons Has Friendly & Knowledgeable Sales Reps.

Words cannot express how I feel regarding the kindess and concern that I was shown by the staff at Hansons Windows. The representative that I had spoken with had an excellent demeanor and knowledge of his job which made it an absolute pleasure purchasing windows from Hansons. I still have the sign in my yard. I have and will continue to pass on my recent experience with Hansons Windows to anyone who is in need of any home improvements.

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
Shannon Murphy
Review Date
December 14, 2009
Average Rating
5

Wonderful Experience with Hansons Windows

When I purchased my new Hansons windows, our sales rep. was very knowledgeable and informative about all of the window features. He was also very kind and answered all of our questions. Hansons was my first choice so I didn't bother shipping around. The staff was very polite and the crew cleaned up after themselves. Hansons is a great company with friendly, reliable and knowledgeable staff that has a "can do" attitude.

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YellowBot User
Reviewed Business
Hansons Windows
Reviewer Name
J. S. Smith
Review Date
April 18, 2008
Average Rating
1

Manipulative Sales Tactics

I scheduled an appointment with Hansons windows to receive a quote. The customer service representative told me to allow a mximum of 90 minutes to meet with the salesperson. When the salesperson arrived, he refused to speak with me without my husband present and told me that the 90 minute appointment would actually be a minimum of 3-4 hours. The Hanson's salesperson left without giving me a quote!

Having now received several window quotes (without my husband present!)I know that a company can do an excellent job in under an hour.

If I had been given an honest timeline, I wouldn't have contacted Hansons. And a few final points - what kind of slippery window sales technique requires 3-4 hours? And if my husband and I trust each other to pass along relevant decision making information to each other, shouldn't a company trust me as well?

I almost cancelled my appointment when I read numerous customer service complaints against Hansons on-line, but decided to give them a chance anyway. Now, I'm yet one more unhappy (and lost) customer.

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Other reviews from the web (101)

Editorial review from Citysearch

I want to commend and compliment the crew from Hanson's that installed my new roof. The crew, led by Jamie and Benny Gomez, were superlative. Their work and work ethic is nothing short of professional; their positive and can-do attitudes were outstanding. They deserve a huge round of applause!\r
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My salesman, Patrick Garvey, has worked diligently to be sure I got the best value and quality. I appreciated that he visited while the crew was working to be sure things were going well and the work was done to my satisfaction. \r
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The follow up and communication...

Beautiful!

Average Rating
100

My siding and new gutters have been completed and I wanted to thank Hanson's again for a job well done. In particular I want to commend the siding crew chief - Jason Galazka - for his much appreciated attention to detail, time management, efficiency, and appreciation of the age of my 1936 craftsmen bungalow. He was also very respectful towards me. Each day (Monday to the following Wednesday...

Editorial review from Citysearch

I chose the right company. I couldn't be happier with my new roof, and my roofers were extremely professional and went above and beyond their duty. For example, I got stuck in my driveway (twice), and my roofers (Tim and J.T.) helped me get out - and helped several of my neighbors out, as well. They were there at the times they said they would be, kept in communication with me, didn't leave to take long breaks (although I wouldn't have blamed them - it was freezing outside), and did an excellent job. I feel like I have the best looking roof on my street and will be calling Hanson's again...

Thank you!

Average Rating
100

Thank you so much! The service my parents (Mr. and Mrs. Perczak) received from Hanson’s in replacing the garage roof was exceptional. The professionalism and courteousness of all involved was amazing. From outstanding communication to timely work and total cleanup; my parents were thrilled with Hanson’s and their new roof. They have already been raving about Hanson's to relatives and neighbors....

Editorial review from Citysearch

There is a big difference, because we used to have a single pane with a metal frame, so the heat is definitely better on the inside of the house.\r

good job

Average Rating
100

The supervisor was very knowledgeable and the crew didn't expose anything beyond what they were able to cover that day. They didn't leave any area of my house open to the elements even though it took a few days to finish the job. I was pleased that they cared about the safety of my house.

Editorial review from Citysearch

We contacted Mr. Roof the same time we contacted Hansons to get a quote. We had a signed contract with Hansons before Mr. Roof even returned our inquiry. They still wanted to come out. The guy was late, was an older gentleman that was going to 'educate' me about Hansons with his updated quote. We decided not even to look at the information he sent our way. Bad business from the start.\r

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Editorial review from Citysearch

They were extrememly respectful and mindful to make sure things were clean. One guy was on his hands and knees for 10 minutes looking for 1 nail that was dropped.\r

Editorial review from Citysearch

The people were very nice and explained everything in a clear and understanding way. The installers were very nice and quick and cleaned up everything after the windows were in. I'm, a very happy customer. I would later like to finish up the house with the remainder of the old windows. when I have the money to do so. I'm thinking that would be around the end of the summer or late spring. Thank you very much for the great job. love my new windows!!

good job

Average Rating
100

I couldn't be more pleased and everyone went above and beyond the call of...

more »

good job

Average Rating
100

I couldn't be more pleased and everyone went above and beyond the call of duty.

Editorial review from Citysearch

I couldn't be more pleased and everyone went above and beyond the call of duty.\r

Editorial review from Citysearch

I looked into Magic and Wallside, and although they are good windows, we felt that Hanson's had a better reputation and I knew people who had dealt with y'all and were happy.\r

Editorial review from Citysearch

I was satisfied with all of it. The people that came out and the installers were friendly. People were friendly over the phone. Our salesperson, Joe, explained everything we needed to know. He was here for four hours and did a good job. Their staff was friendly.\r
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I didn't have any concerns. They knew what they were doing, otherwise we wouldn't have hired them. I was very, very impressed with their work.

good job

Average Rating
100

We couldn't be happier, the whole process has just been just...

more »

good work

Average Rating
100

We couldn't be happier, the whole process has just been just great.

Editorial review from Citysearch

We couldn't be happier, the whole process has just been just great.\r

Editorial review from Citysearch

We considered Wallside and The Home Depot. We chose Hansons because of the price and the presentation. He showed us the steel in the frame of the window. It was a better product.\r

Preferred over Wallside

Average Rating
80

I would recommend their company to a friend. They are great people. I have no problems.\r
The area where I was most satisfied with Hansons Windows was the installation. The guys that came out were very knowledgeable and very efficient.\r
We considered using Wallside Windows. Hansons Windows was the first one that contacted us. We were pleased with their presentation.

Editorial review from Citysearch

I was most satisfied with the salesperson. He was awesome. He was funny and entertaining. I think he is the reason we chose them. His presentation showed us why they were better.\r

good job

Average Rating
100

We had Wallside out. We felt that Hansons had a superior product to Wallside. We went with the triple pane.

good job

Average Rating
100

We had Wallside out. We felt that Hansons had a superior product to Wallside. We went with the triple...

more »

Editorial review from Citysearch

We had Wallside out. We felt that Hansons had a superior product to Wallside. We went with the triple pane.\r

good job

Average Rating
100

I live in a mobile home, and I was wondering how they would go about finishing the outside. They took the shutters down around the windows and tucked it all in. They've done a great job. I've had them out twice; when I saw how they did the rest of them, I had them do my last window. They finished them off beautifully outside and inside.

Editorial review from Citysearch

I was pleased with the efficiency and speed they worked at. They were very thorough and kept things clean. There was no mess left over after the job was completed. They were friendly.\r

They were pretty efficient.

Average Rating
100

They were pretty efficient. The installers worked well together. They were right on. I don't see anything they need to change as long as they have efficient workers like Ted and Ryan.

Best of the bunch

Average Rating
100

I checked with five other companies before deciding on Hansons. I like their reputation and life time warranty. The other companies didn't have anything in writing, while Hansons did. So that was number one.\r
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I considered Home Depot and four other companies. The quality of their windows and the guarantee did not meet my expectations. I didn't feel comfortable that they would address any...

Editorial review from Citysearch

We had Wallside out. We felt that Hansons had a superior product to Wallside. We went with the triple pane.\r
I was most satisfied with the salesperson. He was awesome. He was funny and entertaining. I think he is the reason we chose them. His presentation showed us why they were better.\r
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We considered Wallside and The Home Depot. We chose Hansons because of the price and the presentation. He showed us the steel in the frame of the window. It was a better product.\r
We couldn't be happier, the whole process has just been just great.\r

Great salesperson, great company

Average Rating
80

I was most impressed with Evan Carlson the salesperson. We had a prior person from a different company come out and the guy was extremely rude when we said we weren't sure about doing the job immediately. Evan Carlson was completely patient with us, took the time to explain the product without being pushy or rude when learning we may not do the project right away.\r
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If 1-800-Hansons...

Editorial review from Citysearch

I think Hansons did a fabulous job, and word of mouth is always huge. I've been telling my friends how great they are. They gave great follow up, and I'm very pleased.There was such involvement with always calling us. We were impressed with the quality of the job, but we live way in the country so it was hard to find us. There were issues trying to locate the house. Our salesperson was great with calling us, and that little bit makes for a great business relationship. I was very impressed. They finished the job and we got a call an hour later asking us if we were pleased. It's great service.\r

Editorial review from Citysearch

For our recently purchased replacement windows, we considered Wallside, Pella, and a few others. I looked at all the major companies but I threw all their information out. There was no presentation like with 1-800-Hansons. When we called 1-800-Hansons, we were sold. I used to have to put towels in the cracks of my windows and a blanket rolled up against the bottom of the door wall. I couldn't do it anymore. Joe explained the way the condensation was getting into our house. It used to be freezing in our house. Last night, I had to drop the thermostat down because I was so warm! I used to...

Editorial review from Citysearch

I had Gutter Guard at first and I though that they were super expensive and too cumbersome to pay their price. It seemed to over priced for the quality of work they offered. I chose Hansons after I was dissatisfied with GutterGuard. I had had Hansons here previously for insulation and I was familiar with how they worked, and the quality of work that they offered. The price was estimated at significantly lower then what I was estimated at for GutterGuard. I felt that Hansons was more upfront and straight forward and felt it to be the better route to go.\r
I was satisfied because the workers...

Love my new windows!!

Average Rating
100

My windows are beautiful. The crew was nice and were on top of the work. They only took 6 hours to install them. The crew did a great job. When I bought the windows I didn't get the special that was going on at that time. The windows are great though. I have told everyone that Hansons is great.

Just a great experience

Average Rating
100

Everything was done great. And it was quick. I can't believe how fast they got it done. New roof and windows in one day? That blew my mind.I was going to have a private contractor come out and look at the work. I chose Hansons because they ...

Editorial review from Citysearch

We had Wallside do work for us, and they did good job. We also called Magic, and they were joke -- we had to make them leave our home because they wouldn't leave unless we signed. Their prices are three times as much too. We thought we'd try 1-800-Hansons as we had various jobs for them and they offer a full range of services, which is good. Compared to Magic they were one hundred times easier to deal with and I tell everyone that.\r
We were very happy with the service that was provided, there is nothing that we would recommend changing. It was all wonderful!\r

Editorial review from Citysearch

I liked the choices of color with Hansons. They were able to match my existing wood windows. I also liked the price.\r
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We've had a lot of bad experiences with contractors lately, especially with AT&T. My customer service has been horrific. With Hansons, I got an iPad for signing up, and I know they are guaranteed for 10-20 years. I have nothing negative to say about them. I would definitely recommend them.\r
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I was most satisfied with the 1-800-Hansons installation crew because they were awesome!\r

Editorial review from Citysearch

I was completely satisfied from start to finish. There was no downside to any of it. I was not sure that I could finance but Hanson's did a great job finding someone.\r
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The crew that installed were very friendly and professional. Dave the sales rep also was very professional and personable. Also I liked the fact that I received a lot of phone calls giving me the status of my order.

Editorial review from Citysearch

I chose 1-800-Hansons over the other contractors I was considering because the other three companies could not offer me the 30 year warranty that 1-800-Hansons offered. I liked that Gregg and 1-800-Hansons can stand behind their product.\r
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Everything was wonderful but there were a few little pieces of glass on my porch. I feel like it should have been swept better. That wasn't terribly bad, however.\r

Five stars all the way around!

Average Rating
100

Some of my friends or relatives talked about my windows and were impressed with them. They are nice windows. My neighbors also said that they love my windows. My relatives said they are awesome. I was thinking that Hansons did a good job for me. I am happy about that. I did not know much about Hansons. When I went to their window display it came into my mind that I would take my chance with...

We recently hired Hansons Windows and

We were looking at C&L Ward but Hansons called back immediately and the financing worked and all that. It was mainly because there was immediate contact. It must have been 15 minutes after we went online that someone called. They talked to us on the phone, they were in and out and ahead of schedule. They cleaned up the place and let us know everything in advanced. I think that they got it done. I was most satisfied with the communication and the timeliness, but especially the communication. When you're spending that kind of money, you want contact.

Isn't it obvious that almost all of

these reviews are fake? Look at the date and read the comments.

This is useless except that it shows there might be issues with honesty.

Editorial review from Citysearch

There weren't any problems, and I think they deserve credit for this and I got the sense that if there had been problems they would have addressed them well.\r
I can't think of any changes. We were satisfied with our experience.\r
Once the project began they completed it in a timely fashion and everything looks good.\r
We didn't have any concerns. We expected that they would work professionally and they did. We weren't anxious about it.\r
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We didn't consider anyone else. They came over and we both liked them.\r
We're satisfied and pleased that they did the work.\r
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Editorial review from Citysearch

Average Rating
80

I cannot imagine how it could have gone any better, the installers and I had so much fun when they were here, they just came out and did their work in the most professional way.
I like the friendliness of the people and the loyalty of the employees to the company, I have heard over and over how the employees would say how great it was to work for Hanson's.

I thought the crew and the leader were very good at communicating information, they did find lead in the paint on the window upstairs and they really did a bang up job communicating with me. I had no qualms about letting these people...

Editorial review from Citysearch

Average Rating
80

We recently had all of our windows, a door wall and a front storm door replaced. I want to tell you about my experience. Being a home owner for more than 40 years, we have had our share of home improvements done and by far, this is the best.From price, to product, from instilation to follow up, there was nothing lacking here. The crew was professional, quick and cleaned up completely. I compared Hansons product to others and went with Hansons. Our decision was not made on price alone, I would have been willing to pay more for this product, but their price beat everyone's as a bonus. ...

The men that came out here from Hansons

Average Rating
80

The men that came out here from Hansons were very professional. They were always on time. They took very few breaks, even at lunchtime. They'd be gone fifteen minutes and they'd be back on the job. You couldn't have asked for a better crew than the ones who came to our house. They did an extremely good job. We've had no problems at all. I would definitely want the same crew if we had another job.

I found Hansons, on the computer. I was impressed with the pictures that I saw of their work. We knew we had to get a new roof; it was something that we had talked about. My husband and I were...

I am very pleased with the siding job

Average Rating
80

I am very pleased with the siding job that was recently completed on my home. My sales person, Dave Ritenour, was very helpful during the sales process and patient coming to my home twice to make sure that we made the best decision on colors and siding type. During the actual installation, the siding team was on time daily and kept me updated through out the entire job. I noticed that the team was extremely focused and treated this project as if it were their own home. I am very impressed with my siding crew led by Kenneth Fuller and the level of professionalism and focus on the customer. I...

We had windows done by Hansons.

Average Rating
80

We had windows done by Hansons. Everyone I talked to at the company, including the people on the phone and the installers, were courteous and polite. All my contact with them has been good. If people like that worked at AT&T, they would make more money.

With me and the people on the phone and with the installers, there was no miscommunication. Messages were passed in a timely fashion. I will get six more windows from them soon.

If they could polish up the salespeople a little bit more so that they give a quick and precise sales pitch, they would be doing well.

I was most satisfied...

We used Hansons Windows for our new

Average Rating
80

We used Hansons Windows for our new roof and gutters. They covered everything well.

I really liked Joe, our salesperson. He let me know exactly what would happen, the materials they would use, and how they would do the work very well. The installers also did not mind me asking a bunch of questions and they also explained things to me well. Their workmanship was excellent.

The concern always is getting a quality contractor; someone who won't leave you hanging and will do the work as expected. Being as they had good communication with me and scheduled well, they pretty much took all of...

I love the windows from Hansons. The

Average Rating
80

I love the windows from Hansons.

The installation was quick and they did a beautiful job. They were very friendly.

Turns out that I didn't really have any concerns. That was the first time I had a new window installed so I didn't know what to expect. They really knew what they were doing and they did it in a timely fashion. They were very professional and answered my questions. I was very impressed.

We had checked out Wallside and my husband decided Hansons was the most impressive.

My next project will be for more windows which I will call Nick about (our sales person)...

They were on time and they let me know

Average Rating
80

They were on time and they let me know when they would be there ahead of time. They were very professional and did the work quite well.

The quality of the triple pane windows is decent. The installation guys knew what they were doing and the trim guys did an especially fantastic job.

The windows were 20 years old, they were sagging, so I had to have them replaced. I had used Hansons Windows before, so I went back to them.

I had Hansons come in first. I liked the way salesperson portrayed the company and I knew what I was getting, having used them before.

We redid the whole...

Hansons Windows is easy to contact, and

Average Rating
80

Hansons Windows is easy to contact, and they do what they say. I'm happy with them the way they are.

I was most satisfied with the way that they handled our relationship; me as the customer and them as a company. They were very professional throughout the whole process.

I was concerned that they may uncover more work that needed to be done. It didn't happen, and it wasn't an issue.

I was a returning customer. I knew that I would get what I paid for.

I may have some more work done, possibly sometime next year.

I am so satisfied with their work.

I was most satisfied with the speed at

Average Rating
80

I was most satisfied with the speed at which Hansons Windows was able to do the job. I was also very satisfied with the quality of the windows; I thought it would not be of high enough quality, but it actually is.

My concerns prior to remodeling were price, quality, and value. I was worried that the price of each window would be prohibitively expensive, and it wasn't .

We looked at probably 4 or 5 other companies, name brand type companies, but we ended up choosing Hansons because of Tim's presentation (our salesperson). Tim did a really great job of explaining and representing...

We had windows and siding installed by

Average Rating
80

We had windows and siding installed by Hansons Windows and I got a phone call two weeks after I got the windows put in, saying that Hansons also does blinds, but we had just bought a bunch of blinds. My suggestion would be that Hansons mention that earlier in the process. I think that would attract a lot of impulse buyers, especially if you could put the blinds into the same financing plan - that would be huge.

I was definitely most satisfied with the siding, just because my siding was so bad before. The windows went in smoother, and they were probably the most professional crew, but I...

We recently hired 1-800-Hansons

Average Rating
80

We recently hired 1-800-Hansons (Hansons Windows) for some overdue home improvement.

I was most satisfied with their communication with us. They kept us up to date, and we liked them.

I admit I was skeptical since they were such a big company, and they came by door to door, but they agreed to everything and didn't keep anything in the dark from us. We were satisfied with the work they did.

They were professional and quick and kept in contact with us the whole time. I will definitely be using them again!

We just used Hansons Windows and it was

Average Rating
80

We just used Hansons Windows and it was a very good experienced. First, they were pretty good guys.

Next, I was most satisfied with the quality of the workmanship. The guys did a pretty good job.

I was concerned about the windows. They addressed my concerns well. So far, the siding hasn't blown off the house in high winds!

I was looking into Wallside Windows, but they were terrible. They wanted a lot of money.

Hansons has been really nice to work with.

I was very impressed with Hansons

Average Rating
80

I was very impressed with Hansons Windows' customer service.

In January I noticed that one of the upstairs windows was foggy (due to seal failure). I emailed and called their customer service dept. They quickly scheduled a technician to come take measurements and then had the faulty glass panel replaced.

Each time, the servicemen arrived on time and were courteous and professional. Actually a better experience than our initial purchase and installation.

Everything went perfect from beginning

Average Rating
80

Everything went perfect from beginning to end with our six windows from Hansons. We could not have been happier with the honesty of the sales staff, the quick delivery, the professional installation, and the quality of the
windows.

Four stars!!!

I just wanted to review Hansons Windows

Average Rating
80

I just wanted to review Hansons Windows re: a wonderful sales experience with David Troyan. He was on time, polite, and didn't appear to be out to only ""make a sale"", but to satisfy my needs and concerns.

A few days prior, I had an estimate performed from a Wallside representative and it was blatantly obvious he wasn't concerned about my needs as a customer, only a sale. He also did not and refused to give me a written estimate with a price breakout/breakdown. He merely scribbled the type of window and the cost on the back of a piece of paper.

Thank you Mr. Elias for providing...

Didn't feel scammed, prices good

Average Rating
80

We just had Hansons Windows and they were mostly good to work with.\r
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Our installation got rescheduled and that wasn't communicated to us, but our salesperson was very forthright and real. It didn't feel like he was trying to shove things down our throat.\r
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I like that they showed us all our options in different price ranges, so we could choose the best option for us.\r
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To do the...

We just had Hansons Windows and they

Average Rating
80

We just had Hansons Windows and they were mostly good to work with.

Our installation got rescheduled and that wasn't communicated to us, but our salesperson was very forthright and real. It didn't feel like he was trying to shove things down our throat.

I like that they showed us all our options in different price ranges, so we could choose the best option for us.

To do the job, we looked at Weatherguard, but Hansons' salesperson was great and didn't seem to be trying to scam us. We also appreciated the good prices and quality.

Communicated well

Average Rating
80

The area where I was most satisfied with Hansons Windows was I would say their communicating with me and their ability to get it done earlier than what they had originally had told me.\r
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My concern about remodeling prior to starting this project was the disruption time. 1-800-Hansons addressed these concerns when they said it wouldn't take very long and they were in and out in a timely...

The presentation of Hansons Windows by

Mr. Wayne Robert this past evening was most enjoyable, and resulted in a sale.

Please understand that the action of signing a contract last evening was highly unusual in that I (in all business transactions) get multiple quotes, and did have other appointments scheduled in the next few days, which will be cancelled. The professionalism and â??no pressureâ?? approach by Mr. Robert was much appreciated by my wife and I, as other â??slimyâ?? high pressure salespeople that came to our residence, left without a contract.

Mr. Robert listened to our needs, and in one instance of concern,...

I had the chance to meet Josh Johnson

and Derk Chaney of Hansons Windows. I had gotten an email from Hansons and I responded to it and had an appointment set up to discuss windows.

My home is only 6 years old but I hate the windows. One of them had fallen in when I was cleaning it last year and I have yet to clean them this year. They are single hung and I have to get a ladder out and a squeegy out to clean the upper part.

I was just going to listen and, yes you are right, I am ordering my new windows from Hansons. I think I surprised both Josh and Derek when they called in for credit. I told them it was good and they were...

Just wanted to take a quick moment to

share my first experience with Hansons Windows and to also mention the generous promotional discount price they offered me on my recent window purchase.

I was very pleased with my sales person (Leo Szlamkowicz). He was prompt, knowledgeable about the product, friendly and very personable to work with.

Not once did he pressure me into signing an agreement or even hint of me signing. I value that. I hate being pushed into a corner.

All the questions I asked, (and I had several) he had an acceptable

answer. I never felt rushed or like he needed to cut our appointment short because he had...

We had an issue with our 2 yr. old roof

and a squirrel; an installer from 1-800-HANSONS inspected and recommended a repair. It was scheduled and Dan Johnson came out. No one told him what the repair was, so I was lucky that I was there so I could describe the problem so that he could find the gap between the roof and the trim. He was energetic and helpful and resolved the issue to our complete satisfaction. We don't want to share our roof and below with any creatures! Thanks.

We had replacement windows installed

last October by Hansons Windows and recently siged a contract to replace more windows. I can't tell you how wonderful the Hansons Windows team is.

Last year's experience was great, but I have to say I thought it might be a fluke as no way could there be that many customer-oriented and cordial people working for one company!

This year's experience went above and beyond. Starting with Ann Martin, your salesperson, who was such a joy to work with. The gentlemen who came to measure was so darn polite. But today was the best. Pete dropped by to make some minor repairs and what a personable...

We love our new windows. Our

experience with Hansons Windows started with Ira Henson and Joe Walter. They explained everything we needed to know about Hansons and windows. Frank and Josh came today and installed our windows. Thank you for making the whole process easy and stress free for us. The windows look great and everything happened as you promised. Everyone was professional and caring, we appreciate that. Thank you for being who you advertise yourself to be....G and B Hunter

I am writing this because of the

wonderful experience i had with Hansons Windows.

My first impression was with sales rep Matt Czernel. He not only informed me of the windows, but he made me feel as though I was a part of the Hansons family. Matt's understanding and patience made me feel so confident that I was truly buying the best windows for the money that I was spending.

My intention at first was to wait until next year to shop for windows, but when Matt mentioned the savings I would be receiving with the IQ glass, my heating bill alone would come down substantially.

I knew that the Smart Choice package was the right...

This letter is to inform you of our

great experience my wife and I had yesterday with Hansons Windows sales rep Gary Sutton.

After meeting with a Wallside Windows rep a week prior, we were 99% sure we were going to buy. We figured we'd let Hanson's come back out and try again for a 2nd time. You'll have to talk to Gary about that scenario.

Anyway, Gary was very professional, and presented us with the beset possible product. We understood why the prices were a little higher for a superior product, but we were more concerned about price at this point in the shopping process.

Gary was more than happy to make us a deal, and we...

I have loved everything so far from

Hansons Windows. It is awesome.

We had Jason from the Kalamazoo office out about 2 weeks ago, and he did such a wonderful job that we bought the best windows that you make, and a whole houseful of them too.

Your phone center is wonderful, and they all deserve big "atta girls and atta boys".

Heck, I have loved the experience so much, and know that you are ONE in a million people that own and run a decent, honest, and reputable company. I would be in a commercial for you, and I even would help you with future referrals.

Thanks so much, Hansons Windows, for caring for your customers!

consumer

I will have to agree with the Ex Salesman. This happen to me, except I did pay almost 10,000. But it happen like just like the Ex. Salesman said. The  Hanson salesman told things that didn't happen and Hanson went up on the price. The Hanson salesman didn't estimate the correct amount of wood? They didn't get started until the last day in the contract (8 weeks). My roof is not a 10,000. job....

I would like to take this time to say

Average Rating
80

I would like to take this time to say thank you to the team at Hansons Windows.

From Erwin who came to my door, to Randy, who helped me choose my roofing, to
Rod who is overseeing and walking me through the process, to Matt who
welcomed me to the Hansons Windows family. Thank you all for making me feel
special.

I am a single mom with two boys, and I have been on disability
with multiple sclerosis. I not only have to balance myself I have to
make everything be able to function around me. A roof is something I
knew I needed for my home. I went in to cancel my original order,...

Very professional at Oakland Mall

Average Rating
80

While home on leave this week from the Army, at Oakland Mall in Troy I met with a gentleman named Bob representing Hansons Windows. I received
some information that I wanted to pass on to my father James, of Warren,
MI 53 yrs. This employee was very exceptional. I wanted to pass this on.

This past month my father took in my wife as well as my daughter to live as my wife just separated from the Army herself. My father's devotion to everyone around him never seems to stop. I hope that I, over the next couple months, can save money and do this for him.

It's because of the knowledge...

Lets agree to disagree

I currently work for Hanson's and while I don't agree with everything they do, I need to impress upon all who read this that they use amazing products and use exclusive contractors who care about their craft.  I work out of the ________ office and to respond to the previous post, we are not able to increase any price on any product because the actual prices are listed on the work order we show...

Tremendous customer service

Average Rating
100

I just wanted to say how impressed I was with Hansons Windows customer service recently.

We had a very large window installed about 5 years ago by Hansons Windows. The window's seal was broken. I called their company and within 4 weeks they replaced it! I'm telling everyone I know how great Hansons Windows' customer service is!! I truly appreciate it. Their
window is so much better than those overpriced Pella Windows we had put in.

Love our new siding!

Average Rating
80

Wow! We never expected to have a great time ordering siding, but Fred Hayden of Hansons Windows really made it happen! What a great guy! We are so impressed by everything he had to say about the Hansons family.

It's hard to find a company dedicated to family values in today's world, so thanks! We really need our siding up by November 14 to avoid a huge hassle with our insurance and mortgage companies. While we realize Fred couldn't promise it, we believe he (and the company) is doing everything possible to make it happen, and we can't ask for more than that. We're looking forward...

Best home improvement job EVER!

Average Rating
100

I am thrilled with my recent experience with Hansons Windows!

Mark Kannisto, my sales person gave me all the information I needed to make an informed decision. Terry, my project manager checks in every day to see if I need anything and to answer any questions. She told me she would call and check in; I had no idea she would do so every day!
That was wonderful!

Dean and his team were, by far, the best contractors I have worked with in all my years of home ownership. Those guys are professional, friendly, courteous, prompt and so very skilled at what they do. I have a whole new...

Glad we got gutter guards from Hansons

Average Rating
80

I just want to take this time to say thank you to Hansons Windows for standing behind the work they did at my house in Pontiac, MI.\r
\r
When the gutter guards installed by Hansons started to come loose I was worried that my $6,000 would go up in clogged gutter drains. My mother is a senior citizen and there is no one to do this type of work for her. So I called Hansons and had gutter guards installed. I am so glad I did. Because when I called a few weeks ago to let someone know the gutter guards on the upstairs roof had come loose, not only did someone tell me that they would be out...

Good, Clean Job By Hansons Windows

Average Rating
100

Hi we are from Farmington Hills, Michigan and we had replacement windows installed by Hansons Windows in August 2011.

We were impressed by how Hansons kept everything clean and they had lots of communication.

Everyone did a good job at Hansons Windows!

We will be needing siding within the next 12 months and we would recommend Hansons Windows.

The Hansons Windows people also respond to concerns and resolve them effectively.

The work was done right the first time.

Hansons Windows Has Good Value

Average Rating
100

We live in Sterling Heights and we really enjoyed the timeliness of the completion of the work by Hansons Windows.

We had replacement windows installed and the work was done right the first time.

Our salesperson was Templeton Cowles and he was very knowledgeable and helpful regarding our project.

We feel we received good value for our money.

We need gutters, too, and we will use Hansons.

Hansons Did Good Work on New Windows

Average Rating
80

We just wanted to share our very positive experience with Hansons Windows. We recently had replacement windows installed by Hansons in our home in Detroit.

Everyone at Hansons communicated with us from beginning to end. Their work was done very cleanly and they were very safe with their materials and equipment.

We were satisfied with everything. We especially want to recognize Joe Gladki, our installer.

We need gutters and we would recommend Hansons Windows to our friends.

Hansons Window Co.,Here are the inside unsolved on going complaints: wind blowing in windows from outside, Ice and water on the inside of glass, frames, caulking and window sills. Missing trim around all inside lower windows, around glass and frame. Discovered from all windows an air leakage, water, ice and dirt trapped between glass and frame, noticeable results of energy loss, and unhealthy...

Home Makeover

Average Rating
100

This article is great! Had to pass along...

www.prlog.org/10637004-highland-lakes... on

"I’m a Mr. Fix It kind of guy, so when it came to thinking about window replacement, I thought I had it covered. My wife insisted that we get a couple estimates to at least learn about the products out there, so we did. When we received ours from Hansons Windows, we were literally so impressed. I then realized that as good as I am at home improvements, I would not have been able to do as...

Roof and gutters

Average Rating
100

Our roof and gutters were in need of a complete overhaul, and I couldn’t be more satisfied with the quality products we received from 1-800-hansons. It has been nearly 10 years and we have had zero issues. What I do remember was the great experience we had during the installation – Hansons made sure our landscaping was taken care or, and were very neat. And the fact that our roof and gutters...

"Our Hansons Windows installers were a couple minutes early which was fine with us. It was very cold and snowy but they were careful not to make a mess in our house. Both the installers and our salesman were very courteous and professional. Additionally, our rep was not overly aggressive which is what we had anticipated. He actually assisted us with a 2007 problem we had with Hansons and...

Beautiful bay

Average Rating
100

We had a large bay window in the front of our home that was leaking and desparately needed to be replaced. So we called 1-800-Hansons Windows, Wallside and Weathergard to obtain estimates. The product, savings and guarantee that Hansons offered were superb and won us over. Today, our bay window looks stunning from the inside and out. We made a sound choice and are glad we went with Hansons. on

New Siding

Average Rating
100

The exterior of our home was such a mess before we had Hansons Windows install vinyl siding. Our previous siding was chipped, dated, and unflattering. The day our new siding was installed, we were happy to display our 1-800-hansons windows lawn sign because we were so proud of and happy with the work that they did. Our home literally had received a Hansons makeover, and today we are proud to...

"I recently purchased a foreclosed home in Oak Park, Michigan and it needed tons of work. I shopped around and obtained quotes from a number of different companies. I finally decided to have Hansons Windows do my installation. My sales representative was very down to earth and patient. He was in the company of my six year old son and my 3 year old cousin (who's mother happens to be stationed in...

"Our experience with 1-800-HANSONS has been great! We have a new roof, garage, windows and our siding will be installed tomorrow. The entire procedure from start to finish is running so smoothly; I truly am amazed with how organized and helpful the employees involved are, and how well our turnout has been. I would recommend Hansons Windows to ANYONE who has home improvement needs."

Nice Sales Experience

Average Rating
100

I had a sales representative come out for an estimate from Hansons Windows, and he was very professional and knowledgeable. I appreciated the fact that I didn’t feel like he was trying to hide anything. Additionally, the Hansons rep knew his competition well and did not pressure us to buy. Once we had our Hansons windows installed, the professionalism all around (including the installers)...

Great service

Average Rating
100

My service request at Hansons Windows was promptly addressed in an efficient and competent manner. I was so happy to get an issue resolved quickly and to be treated with the utmost respect. I am still receiving compliments on the siding Hansons installed over 5 years ago, and can’t express how grateful I am to have chosen a company that stands behind their word. I will call 1-800-HANSONS...

"From the start to the very finish of my Hansons Windows project, I have been completely satisfied. Everyone I came in contact or spoke with was courteous and professional, and the product speaks for itself. I would recommend 1-800-Hansons to my family and friends because I am very pleased with the workmanship and quality of my windows. Additionally, Mr. Ray, my sales representative, and...

"I’m an old customer of Hansons Windows, going back to 2001 when Hansons redid much of my former Madison Heights home – including 16 windows, one 8-ft. door wall, 3 storm doors, new steel and glass double entry doors, vinyl siding and gutters. My salesman for all of this work was Larry Krohn and I cannot speak highly enough of him. With my new home, I decided to call Larry again at...

"We recently purchased new windows for our home and I wanted to share with you how awesome Chris, our installer, was when we had our brand new Hansons Windows installed. I purchased all new windows with a door wall today, for a total of 15. He went the extra mile and was very professional. It is nice to see how others care about my home and he treated it like it was his own. This makes me...

"We have just had Hansons Windows installed in our home and we couldn’t be happier with our experience. Our salesmen, project manager and installers all did an awesome job with keeping us informed and explaining the windows that we chose. We will highly recommend Hansons to our friends and family. Everyone has been very professional and polite to us."

"I was very pleased, as always, with the service from Hansons Windows. The backup service and phone calls from your staff to inform me of the job status was absolutely the best. Whenever anyone asks me where I got my windows, I always give Hansons high praise for their outstanding job service. If I ever need further work on my house, Hansons will be my first call."

"I just wanted to inform you of my recent experience with Hansons Windows. I had windows installed in April 2009 and could not be happier. This is the second time we have used Hansons for windows. Everyone on the Hansons team did a wonderful job, from our salesman, to our project manager and even the installers. They all went above and beyond to ensure a stress free experience. I will be sure...

They called the maager to bring the price down

I am an ex salesman of Hansons and find it funny that you think the employee was helping get the price down for you by calling the manager.
That is what we are suppose to do....Here is what happends with the price.
The salesman will alwsys give you four prices of products.
1. Econoline-Bottom line, will not go any lower, 80% of Par Price
2. Builders Grade-Par Price 80% of list
3. Smart...

Hansons Windows were amazing for me, all around

Hello -
I recently purchased Hansons IQ windows and a roof for my home and I was completely satisfied with every step of the process. I honestly can't imagine whom the people on this forum dealt with in the company - noone treated me with any disrespect - to the contrary. The salesman (Jeff) came out to my home, explained each product to me thoroughly, and even gave my wife and I alone time...

The salesman came in and told use that he did roofing for some odd years and went on to give us the sales pitch. The price he gave use was the highest out of all the offers we had but we trusted that they would be worth the price. Well needless to say we were wrong. I was told it would take one day to complete the job and it took 5 days. The supplies were to show up at 8:00am the day of the...

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Business description (1)

Hansons uses the highest quality replacement windows for guaranteed customer satisfaction. They're vinyl, metal-reinforced, energy-saving windows with lots of styles and features to choose from. Our representatives can bring samples directly to your home, allowing you to thoroughly evaluate your individual needs right on the spot. Hansons offers many types of replacement windows. Our customers...

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