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Ford Midway

Address
8155 W Flagler St Miami FL 33144
Phone
(305) 266-3000
midwayfordmiami.com
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Average Rating
4
Total Reviews
(82)
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  2. 2 Stars
  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
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Toll Free
(888) 864-6511
Fax
(305) 266-3707

Business Hours

Status: Closed

Sunday
Closed
Monday
9:00am-5:00pm
Tuesday
9:00am-5:00pm
Wednesday
9:00am-5:00pm
Thursday
9:00am-5:00pm
Friday
9:00am-5:00pm
Saturday
Closed

Additional Info

Payment Methods

  • Visa
  • MasterCard
  • Discover

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Information about this business (5)

We have genuine expertise when it comes to your vehicle, which means your service or maintenance will be performed promptly, and done right.

As a family-owned business, the South Motors Automotive Group was founded on one simple principle: treat every customer like... family. Charles Dascal, owner and chairman of the South Motors Automotive Group, led the way for minority business owners in South Florida after being the first Cuban-American awarded a Ford franchise dealership in the United States. Since then, the South Motors...

Miami Ford new car dealership - Special Ford lease and finance offers available on all new Ford Focus, Ford Fiesta, Ford Explorer and more. Ford Service, Parts and Accessories.

; Whether you're looking for a new or previously owned Ford car, truck, or SUV our friendly, professional staff is ready to provide you with all the help you need. New cars, used cars, financing, leasing, auto service, auto parts & supplies, body repair, diesel repair & car rental.

Whether you're looking for a new Kia, a previously owned car, truck, SUV or vehicle financing, our friendly, professional staff is ready to provide you with all the help you need -- New cars, used cars, lease, auto repair, auto parts, auto service, financing, new car, used car -- new cars, financing, used cars, auto parts, Kia, car, truck, SUV

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Reviews of this business (82)

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Overall review sentiment

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Overall review sentiment

Score
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Rating distribution

5 stars
51
4 stars
10
3 stars
4
2 stars
2
1 star
15
No rating
0
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Other reviews from the web (82)

Service Scam!!!!

Average Rating
20

Took my Ford F-150 to Midway ford. I was having issues with my parking shifter. Overall it took about 3 days to fix cause the first 2 days they had no idea what was wrong. They finally got it fixed. When I got home I noticed that the Shifter they put in was not the correct one and I was missing my p...

Great service!

Average Rating
100

Virgilio carvaja lead amazing he had been texting calling for months and did not stop till he found exactly what I wanted when it came to the day of turning in my lease to get a new one the whole process finding the car I wanted, getting a monthly payment I was capable of paying etc it took no more ...

Excellent Service!!!!!!!!!!!!!!!

Average Rating
100

the entire process was so smooth and easy it was very refreshing as opposed to other dealerships that i have dealt with in the past.

The perfect solution.

Average Rating
100

I think that this will describe my experience at Midway,and it is not a one time thing...is always.I have to drive 150 miles to get to Midway Ford, I live 10 minutes away from another Ford agency...I prefer Midway,I do not care about the driving,the time or the miles,I always go there the service is...

Great service

Average Rating
100

I leased a ford explorer 2016. I love it so far. Is beautiful. Hernando was so helpful

Great experience!

Average Rating
100

Excellent and fast service, I was in and out in less than 45 minutes. The staff was very friendly, kept me updated on the service and even offered to wash the vehicle for free. Great experience.Thanks again Midway!!!

great services

Average Rating
100

Staff was very helpful. They were abel to deliver the car that I wanted with the conditions that were offered to me.

Great experience

Average Rating
100

People that can you can actually talk to not all about making a sale but they actually care about there customers

They fumbled but then recovered...BIG TIME!

Average Rating
80

Esther in customer service was very helpful in attaining a reimbursement I was owed when the previous 'Adviser' failed to confirm my warranty and billed me for service (over $500) that should have been covered. He also failed to recognize that there are 3 outstanding factory recalls AFTER I MENTIONE...

Service at midway ford

Average Rating
100

I took my Ford Edge to be serviced and my rep Mike was professional and accomadating as always... Excellent service.

Ralf Duran is the best

Average Rating
100

Ralf Duran went out of his way to make the entire process smooth and efficient. He was professional and accommodating to all my needs. I would especially recommend him to anyone looking to purchase or lease in the future

Great Service

Average Rating
100

For no reason my F-150 just shut down at a long stop light. I contacted my dealer, Autonation in Panama City and talked to Greg I believe. He said if possible take it into a dealer and have them put it on the computer. I took it to Midway Ford in Miami, I was taken right away and within 5 minutes...

If my tires lie dead, heart and motivation, have no future to roll upon..

Average Rating
80

I'm a vet. Caught up in the heat and anxiety of relocation to Miami. A new job, living in a hotel, away from family and everyone I know. Lost in the city and needed my F250 to be steady, road-ready, to begin my new job. When my truck broke, caught in anger inducing traffic, I needed it fixed and nee...

Jorge Cos 2016 Mustang GT purchase

Average Rating
100

I purchased a 2016 Mustang GT, factory ordered. From the beginning, Midway Ford offered superior customer service. Not only did they offer me a competitive price for the car, but they kept me updated as to when the car was going to be delivered. The car I received is exactly the car I ordered and I ...

Mustang

Average Rating
100

It was very pleasing to deal with the personnel that attended to us as we purchased a vehicle. The vehicle is great enjoying it every day. The staff was very polite and professional at all times.

Happy Lease

Average Rating
100

Lease for Ford Focus 2016, The attention was excellent during all process and the options were based in our conditions.

My overall experience at Midway Ford's Service Department

Average Rating
100

My service advisor Michael Martin was very professional and efficient and had my car, Ford Focus 2005, serviced as promised and ready at the estimated time.

Great Service

Average Rating
100

Great people, great service. Got the deal I was looking for.

2016 Mustang purchase

Average Rating
100

Great and pleasant car buying experience. All sales staff were professional, knowledgeable, and courteous. Eddie, Victor, Rafael, and Virgillo. Purchased a 2016 Mustang. Just got it so no service experience yet.

Great effor to keep with the appointment and promised time delivery!

Average Rating
80

Michael was alone, two other representative were out sick, therefore there was a waiting period even when I had an appointment, but I could see Michael rushing everything the best he could, which I really appreciated. Your waiting lounge is ok, but it can be decorated better, like The Collection's.

Always treated like family.........

Average Rating
100

Christian was amazing as usual. He greeted me and remembered me from my visit with my Mother's vehicle (where he went out of his way to assist us and correct her problem.).
He took excellent care of me and answered all of my questions and concerns.

great service

Average Rating
100

good service everything was good and very fast thank you for everything.

FORD ESCAPE

Average Rating
80

Compré una FORD ESCAPE, el servicio brindado a mi fue bueno pero pudo haber sido mejor.

Midway Ford

Average Rating
100

This is my second year buying a car from Mr. Virgilio
He is always very caring non pushy
it is a pleasure always doing business with this gentleman.

tune up

Average Rating
100

Excellent service fast and accurate will de back for my services needs

Excellent Service

Average Rating
100

Service was excellent. The service writer Michael was very helpful in getting my battery issue resolved. As always he was courteous, knowledgeable and professional.

Exceptional

Average Rating
100

The service personnel are great, techs at this dealer are exceptional Juan and George in the parts department have always been great as well.

I go there because I prefer them.

Average Rating
100

I am grateful that Midway Ford is so convenient for me. I bought the 2007 MKZ in Margate, which is almost an hour away. I am aware that there is a Doral Lincoln place, but it is swamped with business, and if you continue to give credit to Midway Ford when I need something taken care of, I will be ...

Great customer service!

Average Rating
100

Excelente servicio!!!
Rapidez y eficiencia.
La persona que me atendió fue extraordinariamente amable, recibió mi carro a menos de diez minutos para cerrar.
Este muchacho siempre ha sido un excelente "anfitrión", dando la mejor atención al cliente que jamás he recibido en ningún otro lugar. Realme...

great service

Average Rating
100

I purchase a Ford Mustang 2013, the service advisor was very courteous, knowledgeable, attentive, professional and his level of service exceeded my expectation. HOwever, the repairs (transmission noise) according to the mechanic was completed and the car still doing the same noise. The service advis...

Jesus Review

Average Rating
100

I leased a 2015 Ford Fusion few days ago with the help of Virgilio Carvajal. Mr. Carvajal service my brother, my daughter and myself with all the questions we all have. His service to us was more than expect with an excellent and professional service.

great service.

Average Rating
100

It's was a really good experience, I feel very secure that I will get the car that I need.I'm in love with my car.The staff in the dealer was so helpful,always ready to answer all my questions.I brought the ford focus se 2015.

Great staff / Great experience

Average Rating
100

The staff was very attentive to my financial situation and assisted me in finding a solution that was workable for me. The process could go a little faster, but all in all a good experience. This is my 6th Ford purchase and I will continue to be a loyal customer.

Great service

Average Rating
100

Thanks Cristian for the good service, everything was done very fast, I will definitely be coming back to get my service done at midway ford

Great service and staff!

Average Rating
100

Great staff! They were reslly fast doing the service and they wash your car!

Great services

Average Rating
100

The guy who assist me was very polite, patient, and helpful! Great service!

Great Service

Average Rating
100

I would like to thank you Mr. Garbalosa for His Excellent Customer service.I will recommend your service Department to my friends.

Average Rating
20

Agreed on a price, and to come back with my wife, we set an appt, while on my way they called to confirm the price, which was not the agreed upon Once there, i asked to speak to a manager, who after my description of the situation, he said "this is sales, they lie"... Dont think there is much more to say George the salesperson and jay de manager

Friedly treatment

Average Rating
80

2016 Ford Fusion SE. It was difficult to find the selected model but after a few days the vehicle was delivered and leased.

Ford Coplete Package

Average Rating
100

The service was very quick and professional. This is my second time getting my car serviced at Midway and I was very impressed with the price, the quality of work and the quickness in getting it ready.

thank you!

Outstanding customer service at Midway Ford.

Average Rating
100

The service was excellent! The staff was very knowledgeable and extremely helpful! I will highly recommend my friends and family! Please commend your staff for their proffesionalism! Thanks again for such a positive experience!

I love my new car

Average Rating
100

The Internet staff, and my sales person Manny were great. I would like to believe I got a great deal. I love my new car

I do not care about the distance...

Average Rating
100

Perhaps if I explain that I live 150 miles away from Midway Ford and have another Ford Agency at 15 miles from my home...but I still go to Midway Ford ...perhaps that will be clear enough. I do not mid traveling all those miles because I know that at Midway I ALWAYS get the very best service and at...

Average Rating
20

Son lo peor, unos mentirosos, te atienden horrible y desde que entras te comienzan a decir mentiras. Al final terminan ofendiéndote como si estuvieras rogando por un auto y ellos no quisieran venderlo. No pierdan su tiempo en ese lugar. Les doy una estrella pues es lo mínimo que puedo dar. Merecen -5

Best service ever

Average Rating
100

I love the service department at Midway Ford. Michael Martin makes it very pleasurable to take our vehicles in.

Quick service

Average Rating
100

I bought a Ford Fusion 2016 titanium hybrid. Staff made sure they got me in the car I loved. Finance specialist was friendly.
Salesman was humble and polite. They got me in the car I wanted fast. There was no messing around. Great cuban coffee. Wish Lady passed more around. Wish complimentar...

Great service

Average Rating
100

The staff was very helpful and did everything they could to help me . I had a great service

Average Rating
100

Exceptional service and professionalism. They go out of their way to give you a great deal.

Best Experience!

Average Rating
100

Our salesmen, Rafael Duran and Brian Ortiz were the best! They were very helpful, friendly, knowledgeable & professional. They provided me all the information I needed to pick the best car for my needs. Told them what I was looking for and they knew exactly which car to recommend.

This has got to...

Good service.

Average Rating
80

Michael was very knowledgeable, and helpful. Your lounge can be improved, but thank you for the wi-fi.

Easy deal and great service

Average Rating
100

We bought an Explorer which experience was really good. The staff was very helpful and helped us through the process from beginning to end. I will definitely come back for another vehicle.

Great Service!!!

Average Rating
100

Ford Edge 2015
Lease
the service was great, the manager Juan A and the Sales Representative Michael were very helpful and courteous in all the process. Many thanks to them.

Average Rating
20

The worst dealer ever....we leased a 2015 ford mustang in this dealership, after 3 months the car was on service 6 times already and one was by the ford recall about the big problem on the fuel tank that they have on all 2015 mustangs..and thats where our big headache started..first we changed the interior light base that came with problems and i installed 2 LED white lights there that the...

Grat service

Average Rating
100

we had a great experience with Rafael Duran, a very kind and friendly guy.
we went to see the new Focus and end up with a great deal with a Fusion, thanks to him.
we not only end up with a great car but with a friend.
now I am telling everyone that I know that this person can not only give a gre...

Average Rating
20

Scammers and liars, simply put. Just go to one of the other more reputable Ford dealers in the area.

Average Rating
20

Salesman gave me a price. I told him i would be back on saturday with my wife to get the car if he would respect that price. He agreed and even called the day before to check if i was still coming. When i arrived he lied to my face and said he never gave me the price he said on Monday. Take your business elsewhere. They are scam artists.

Average Rating
20

Lies!!! Buying a car is hard enough but when they are liars it makes it so much worse!!! Don't waste your time

Average Rating
20

Buyers beware...don't get scammed! Horrible service.

Average Rating
20

Take your business elsewhere -Dishonest Service!

Average Rating
20

"Look - these guys are in sales" I said- "So, sales is lying?" His response "yes". A quote from the manager Ralph Gil when we were trying to show them that his salesman (George) had been lying to us. They will lie to your faces with absolutely no problem. Watch out!

Average Rating
20

Worst service EVER!!!!!!!!!!!!! Not a single individual is willing to take accountability for their actions. Tried to order part from dealership for over 2 weeks. One excuse after another why part couldn't be shipped. No one was willing to take care of the problem or responsibility for the mistake.

If every department at this dealership runs like this I don't understand how they stay in business.

Average Rating
100

Got there to do an oil change, and as always Christian is the go to guy. Always in a good mood, positive guy. He's great, tells me what I want to know and more and goes out of his way to help me...

Average Rating
100

I love Ford coupons, Owners advantage reward club card, deals along with their Ford service card. Even their Extended warranty plan which is good within the continental USA from coast to coast and...

Average Rating
20

I don't understand how this dealer still in business ? Terrible customer service and they dont cover the warranty !

Average Rating
100

Great service great people really good service. I came for an oil change and they took more time that they told me (this happens in every dealer) when I went to pay the service was free! ! (45 bucks value: oil change and tires rotation! ) this people rocks!

Average Rating
20

Poor customer service, service department never has anyone to answer a question on the phone and when the secretary ask if you want to leave your phone number so that a service representative can...

Average Rating
100

Excellent salesman ... Great service and super fast attention when I went to service my car

Average Rating
100

Manny and his people are the best really great service I was in and out

Average Rating
20

Very bad !!!!! Take your money, send you wrong parts and when you send them back they just do not refund your money. I am waiting already for 4 months.

Average Rating
80

4 star

Average Rating
60

3 star

Average Rating
100

Lo mejor de miami!!

Average Rating
60

3 star

Average Rating
20

Worst possible service you can find. The sole purpose I'm not ever buying a ford again is the dealer service and way of no caring for clients. The premises look poorly maintained and the...

Average Rating
80

4 star

Average Rating
80

4 star

Average Rating
60

3 star

Average Rating
40

2 star

Average Rating
40

2 star

I went into Midway Ford looking for a…

Average Rating
100

I went into Midway Ford looking for a car and the experience was great!! Not really knowing what I wanted I was able to look around with no pressure from the salesmen. I got some information about a couple of cars and I will return for sure when I'm ready to purchase.

Ford

Average Rating
80

I am looking x an used car and low mealige..aprox.$2,500 cash. if you assist me please call 786-536-9117...thank you

Solicitud

Average Rating
60

Preciso una corona con Piñon de 7(siete) dientes para retroexcavadora new holland, con el código E7NN-4610-FAFoMoCo

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Business description (4)

Whether you're looking for a new or previously owned Ford car, truck, or SUV our friendly, professional staff is ready to provide you with all the help you need. New cars, used cars, financing, leasing, auto service, auto parts & supplies, body repair, diesel repair & car rental.

Ford Vehicles, Retail, Export, New & Used Trucks, Domestic & Foreign, Used Cars & Trucks, Trucks, Sales, Parts, New Truck Sales, New Cars, Internet Approved, Foreign, Ford Automobile Dealers, Export & Retail, Domestic, Isuzu

Midway Ford is the only dealer in Miami family owned & operated for over 30 years serving our community.

Midway Ford, a Miami car dealership, sells both new and pre-owned Ford vehicles.

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