See YELP for additional reviews that aren't so shiney!

3/12/2012
HUGE BUYER BEWARE!!!!! We budgeted $25,000 - their plan ended up costing us $38,000 and that was necessary to fix issues they overlooked or measured incorrectly. They now have all their money and yet we still have unresolved issues. The pavers are buckled throughout the backyard - we request a fix - we still wait. The relaxation areas remain too small. The BBQ is too large (but we were told that's all we could have as it is a standard size) -- it was hand built and we fail to see how it was custom sized only. We...

Check YELP and City Search.com for non-5 star reviews that zero in on the truth

Average Rating: 20

HUGE BUYER BEWARE!!!!! We budgeted $25,000 - their plan ended up costing us $38,000 and that was necessary to fix issues they overlooked or measured incorrectly. They now have all their money and yet we still have unresolved issues. T...

Best landscapers in AZ

Average Rating: 100

I hired Creative Environments to design a new backyard. I had an idea of what I wanted, but they really helped me with my ideas and came up with a great concept. I now have a beautiful oasis (in the desert!) complete with swimming pool, outdoor kitchen and a patio for entertaining family and friends. The job was finished on time and on budget. I couldn't have asked for more! These guys are the...

Horrible Customer Service

Average Rating: 20

I was canceled on 8 minutes before a yard design meeting that I took time away from my job to be home for. I was told he just got out of a meeting and then he'll be out of town for a week?? This is the same type of excuses I've heard from previous contractors

Outstanding Landscape Design

Average Rating: 100

Good: Creative Environments designed the most beautiful backyard I've ever seen - and it's mine. I highly recommend them for landscape design and construction in Phoenix and Scottsdale..

Good, fast and awesome landscapers

Average Rating: 100

I hired them to do my backyard. They came to my house for free and did the design for free. The workers showed up on time, were very courteous and did the job well. I would definitely hire them again.

Pros

+ on time, free design, creative, lots of ideas

Cons

- costly

Pool design in Tucson

Average Rating: 100

It is so hot in Tucson I had to get a pool. I searched for pool designers in Tucson and actually came across this company in Tempe. I was a little nervous about working with a company that wasn't "local" but I'm really happy with the resu...

RIP OFF! RIP OFF! WHAT A BUNCH OF FAKES!!!!

Average Rating: 20

The worst experience ever. Check their AZ R.O.C. records! Check their BBB records! The review below by Leslie Showers is an employee of theirs. Call and check. They are broke and been kicked out of all their homebuilder community accountsbelieve me, just ask around. I contracted with them in 2001 and my yard STILL has issues. Warranty is no good if they don't honor their word. You are...

Best landscape designers in Arizona

Average Rating: 100

I had Creative Environments design my new backyard and it's fantastic. They put in a built in barbeque and firepit and the way they built everything out it feels totally different and great. I really want to spend time in my backyard now. I also love that they are so professional. They show up on time and do what they promise. I highly recommend them to anyone in the Phoenix area or even Tucson who is looking to remodel or redesign their outdoor landcaping.

Pros

+ Great Service, Great Designs, Very Professional

Happy Customer - Rob Read

Average Rating: 100

Great communication, great quality. Very Impressive. On time everyday and good communication. Very positive experience.

DO NOT USE THIS COMPANY!

Average Rating: 20

I used their on-line contact page, which was met with an e-mail asking when was good. I was given a time, only to have them tell me after I took off from work, that this time was booked. Then when asking to speak to manangement, was told there was a design fee to come to my house. Website does not mention this fee, all in all very difficult to deal with, and no sense of customer service. ...

OVERPRICED....WASTE OF TIME

Average Rating: 20

They sounded good over the phone. Called before our meeting to discuss generalities of work so that they could be prepared for first meeting. When we met, they had already but together a preliminary budget which was way overpriced. I asked them to complete a design but to scale back a few opions so that it was in my price range. NEVER HEARD FROM AGAIN! WON'T RETURN EMAILS! BUYER BEWARD!

Buyer Beware

Average Rating: 20

Put this business at the bottom of your list, unless of course you have money to throw away. Not only are they over-priced, but customer service appears to be a concept they haven't grasped. They soaked me for an additional $16,000 above thelandscape packagewhen I purchased a new home. Will never do business with Creative Environments again....

excellent service

Average Rating: 100

This place is very good for landscaping.My neighbour used this service for his back and front yard and his place looks great.These people will make your landscaping fun and your house will be very inviting.Their designs are very unique and ideas are amazing.They are bit expensive but you will finr it worthy.

Very expensive, poor communication

Average Rating: 40

Creative Environments has wonderful designers, but everything after that is downhill. They say they're coming out on a certain day, don't show up, don't let you know. For the amount they charge (almost double of other quotes for similar work) we expected better service. Then they wanted the final check before they were even finished!

Landscape Design

Average Rating: 100

Brilliant ideas. Good planning. Excellent selection & service. Good maintenance. Nice people. They take the time to answer all of your questions and show you many ideas and choices. They have plenty of references. It's a busy company...

Quality Landscape

Average Rating: 100

If you have a nice home and want to spend the extra money on a very well done landscaping job, try this place first! Creative Environments offers an extremely custom design for your back and front yards and pool areas. The cost is a bit h...

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Reviews of this business (17)

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