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Help us make it rightUpscale full-service spa located in Galleria III specializing in facials and advanced skin treatments.
I purchased a gift card for my mom after being referred to cosmo by a friend. I went with her a couple weeks ago on a weekday and we both had the girls day out package. I didnt know if it would be that spectacular being that it was only 130 and included a massage and facial. Cheap right? But the service was phenomenal. We each had a facial from bettie and a massage from sara. My skin looked refreshed and the massage was out of this world. I know usually with a deal that cheap you cant really expect much, but this definitely exceeded my expectations. I recommend Cosmo to anyone looking for...
I moved to Houston 2.5 years ago with a face full of long dark hair, very visible on my complexion. I had tried waxing, plucking, and tweezing and though there were no hairs on the surface it was evident I carried a female beard. My life, my confidence has really changed with electrolysis.\r
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When I came here, I research different electrologysts in the Houston area. Maryam is board certified with 20+ years of experience and this was very important to me. If electrolysis goes wrong then patients can have holes in their skin or small pock marks/scars. What's the point in having your...
A friend of mine was getting married and we went here the day before to have a swedish massage and european facial and could not have been more pleased! We wanted to have the treatments together, but they didn't have couples accomodations but they arranged to have extra people there so we could have everything done at the same time. \r
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The massages were really nice. I was unbelievably tense when I went in and she was really great at trying to work the aliens out of my shoulders. Her hands just felt to soft and tiny like a child's, but she really delivered the pressure where I...
DISSATISFIED! I visited this spa for eyebrow services and was absolutely dissatisfied with the results. I was pleased with my brow shape and size prior to Cosmo Day Spa, and made sure to ask for minimal hair removal and a simple “clean up”. Instead, the beautician created 2 completely different shapes on each brow (i.e. completely ASYMMETRIC). There was also too much hair removed from ALL sides of both eyebrows leaving them PENCIL THIN AND SHORTENED. More (i.e. approx 1 cm) was removed from the inside of my left eyebrow which makes the brow look very unnatural. That eyebrow essentially...
I recently enjoyed a Hydradermie facial at Cosmo. I mean it when I say ENJOYED! This was the most fabulous facial that I have ever experienced and I have received many at various spas over the past 15 years. The treatment rooms were spotless and so very relaxing. Previously, I had recieved a European Deep Cleansing facial there that was absolutely awesome. That was the day that I met my favorite Aesthetician; Shammi. I have referred her specifically and the Hydradermie facial to many friends who since have become faithful clients as well. I try to go at least once a month. The...
Cosmo Day Spa is the only place to go to for facials! Their aesthetician Shami is amazing. I go every month and I've seen significant improvement in my skin. I wish I could go every week it’s that good. \r
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Shami uses a great skin care line called Rene Guinot, which I now swear by. I have recommended all my girl friends to go and they have also had really great experiences. \r
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The facial is very relaxing and Shami really analyzes your face to see what treatments would work best for your skin and particular skin issues. I have had small blackheads on my nose that I thought I...
I've been coming to see Wilma for facials for the last 10 months and she is always so sweet, knowledgeable and consistent. She has the best touch and she really caters to my needs. I love all the little extra things she does that other facialists don't. I highly recommend her to all my girlfriends!!
Pros
+ Facials, products, Service
Cons
- N/A
I loved it! I had a wonderful massage and received wonderful service! I felt amazing afterwards and the price was exceptional! I highly recommend this spa to anyone who lives or works in the Galleria area. Plus, they are open later than most salons. I work in the Galleria area so it was nice to be able to find a place to get a massage at later in the evening.
Pros
+ Massages, Service, Location, Hours
I recently purchased a gift certificate for my sister. It was actually a last minute gift, but it was a good save. She absolutely loved her gift. The gift certificate was for massage and facial. She was very appreciative that I bought her this gift certificate, especially since she’s always busy and rarely has time to pamper herself. She loved the facial because it cleared up the blackheads on her face. And the massage was just very relaxing; it was just what she needed to get her recharged. After her services where done, she came out looking fresher, younger, and completely relaxed.
I’ve never been to get massage before; it’s been a luxury that I really cannot afford as a student. But, I’ve had a big knot in my shoulder for the last month, which has been causing me some pain. I finally decided to take some of my savings to be able to pay for a massage that would help me. I scheduled an appointment for deep tissue massage since I guessed that Swedish massage would be way to soft for my problem.
I arrive to the spa and am told that the previous customer had been a bit late so my appointment would start five or ten minutes later. I ended up waiting 25 minutes...
I go to many spas and I have been to many massage therapists. Rarely do I ever come across a therapist as talented as Sara at Cosmo Day Spa. She knew exactly what areas to go to and at just the right pressure. The spa itself is kinda small, but very cozy and pretty with cool jewelry for sale. In a smaller spa like this, the therapists can usually give you more of the attention you deserve and don't mind going a few minutes over without an extra charge. I left feeling like a million bucks and knot-free!! You can believe I’m a regular now!
Pros
+ Massages
I've been coming to see Wilma at Cosmo for facials for the last 9 months and she is always so sweet, knowledgeable and consistent. She has the best touch and she really caters to my needs. I love all the little extra things she does that other facialists in the past didn't do. Seriously, my skin always glows when I leave from a session with her, and I feel and look years younger. For those of us in our 30's or 40's, the quest for younger-looking skin is a facial away with Wilma. I highly recommend her to all my girlfriends!!
Pros
+ Best facial in town
Cons
- Aboslutely none
I got my mother a package at this old crapy looking place because of friend referral. At arrival of spa or cheap jewelry store i ran into the owner yelling in some language. The other lady at the front desk was nice but the owner look at me like a less of person or the fool that was buying the new prada bt mother felt the ladies did a great job for the spa/ jewelry store but i wont spend my money there again for a gift
My son celebrated mother's day with me 2 Sundays ago because he was relocating out of the country for a new job and wouldn't be here for mother's day. He gave me a day of pampering gift certificate. It was amazing!! And I was treated like a queen. The massage was amazing and the facial made my skin glow (my skin still feels like a million bucks!). Loved the service and the knowledgeable staff. I'm hooked and look forward to going back soon.
Pros
+ facial, massage, manicure, pedicure
I received a gift certificate for valentines day and scheduled a message a couple of weeks ago. It was extremely easy to make an appointment and they were even understanding when I arrived a little late. The massage therapist was very welcoming and sat down to discuss what I wanted out of the session before we began.
Once in the room I felt very comfortable undressing and getting on to the very nice warm table. She really went above and beyond explaining what she was doing and allowing me to relax -- I was nervous as this was my first massage. She was even nice enough to give me some...
I've gotten massages from many other places, several much more expensive, but Bella at Cosmo Day Spa was the best ever.
I work in the Galleria so it was super convenient for me to walk over to the spa. I came in with a throbbing headache and overwhelmed after a stressful day at work. At the end of the massage my headache was completely gone and, I am not kidding, colors seemed brighter.
I have had a knot in my right shoulder off and on for the past 2 years that no other massage therapist has been able to get to. Because Bella took the time to listen to me before the massage,...
I started going to Cosmo several months ago, but this was my first Brazilian wax. I was nervous and anxious. Wilma who usually does my bikini wax, did my Brazilian wax. She seriously has the softest touch.
She made me feel comfortable and she talked me through the whole process to help distract me from what she was doing. It didn't hurt at all like I thought it would. Actually, there was no more pain than the regular wax she gives me.
My other girlfriends always talk about how much it hurts, but they've obviously never gone to Wilma. If you are looking for a clean,...
I just had a facial and it was exhilarating. The aesthetician (Wilma) had the lightest touch and very relaxing. The whole feel and look of the spa is original and appealing to the senses. The customer service was fantastic.......from the moment I walked through the door I was taken care of. This Spa experience is worth every penny. I've heard that the body treatment are to die for!!!!!!! I am definitely going back and bringing some girlfriends with me.
Pros
+ Facials, Customer Service
I had a facial with Wilma and it was pure heaven. It was so relaxing that I had to fight to stay awake. I didn't want to doze off because it was so enjoyable. Also, the facial was not painful, like some I've had in the past at other salons. She waxed my brows perfectly and it was the least painful waxing experience ever. She shared her expertise with me but didn't pressure me to buy products. I have already recommended this spa to family members.
Pros
+ Facials, products, staff, and cleanliness
I recently decided to get electrolysis and was referred to Cosmo by a friend. I found the staff to be very professional and accommodating and am extremely pleased with my results. I was also happy to see that they carry Guinot products and plan to go in for a facial soon. Location is great, as you can plan a day of shopping at the Galleria and then finish off the day with a spa treatment. Perfect!
Pros
+ Professional staff, location
Cons
- What are the drawbacks?
I used to go to Cosmo, when Mahnaz was working there, it is a great place!! The only thing is that she spread bad rumors about this place, even though she worked there for 10 years. Overall I stopped coming here because she left, and because all the negative things I heard. About a two years ago I started coming back, because this is the only place that does the best facials. I have been to other spa’s, but they charge so much more, and do no extractions. At other spas the main thing you pay for is the beauty of the spa itself. At Cosmo you pay for the quality and service of the work they...
I have never been more compelled to leave a review as I felt tonight. I would never recommend this place to friend or foe. It is not a spa. Spa is a place for invigoration and relaxation. This is far from this description. I used to be a customer here. Renovations? There are none. The only thing good about this spa is the location. There are many other REAL spa's in the uptown area. Even down Westhemer. I would never ever go through the hassel of the traffic and the parking to walk into a convenience store of a ""spa"" for a treatment just to go home and and pluck the hairs missed on...
With the hours that I work it is hard to find a salon that is open late and has appointments available that correspond with my schedule. I discovered this spa last night as I was walking out of Macy's and was able to get my legs, bikini, and upper lip waxed at 7:30pm!! Since they are located in the Galleria, they have the same hours as the mall so that means they are open on Sundays too! I'm hooked. If I'm paying for the service, I think the I should go when it's convenient for MY schedule.
Pros
+ Hours are the same as the Galleria so they are open til 9pm every day and open Sundays...
My husband and I recently moved to Houston and I've been desperately looking for a new facialist.....well I've found her, Wilma. I am an aesthetician and owned my own salon in Austin......trust me......Wilma is fabulous! Plus, this spa is one of the only places in Houston that you can purchase Rene Guinot and Murad products (THE best for your skin).
Pros
+ Great facials.....you get a full hour instead of 50 minutes
I walked in to get a manicure and pedicure but they were booked. They had availability for a facial so I ended up getting a facial instead. I was amazed at the reasonable prices and the accommodating staff. Wilma did my facial and I'm very impressed with her work (my skin looks awesome!). If you're in the Galleria, you don't want to miss this place. Worth every dime spent!
Pros
+ Great staff, impressive prices, Wilma (Aesthetician)
Cons
- Galleria parking
im a regular client for cosmo. Rosalind do my facials there for almost 2 yrs . She recomended Guinot to me and im hooked :).. my skin looks much better .. thanks for Rosalind
I have visited this spa a couple of times about 3 years ago, so I was (pleasantly) surprised when my fiance' gave me a ""Day of Pampering"" gift certificate at Christmas for this spa. I can't say that I remember exactly what the spa looked like before, but upon walking in, I immediately noticed that the entry felt more spacious and relaxed and I was enthusiastically greeted by the staff. Although it had been a while since my last visit, they still had a file on me and my massage therapist remembered I had some knee problems. That kind of customer service speaks volumes to me. \r
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This place is a hidden gem. They have great services, and great prices. I have been going to the place for well over two months. I usually go in to get Electrolysis by Maryam threading by shami, and facials by Rosalind. The procedure of Electrolysis is wonderful within the last two months, I have had great results, and my hair has not grown back as fast. Rosalind is very gentle with your face, and she does a wonderful job with extraction. This place is just great.
Pros
+ Great Service!! Evening Service.
Cons
- Bad Location!
My boss gave me a gift certificate to this spa for my birthday so I decided to try it out. I work in the financial tower inside the Galleria, and surprisingly I had never been to Cosmo before. My boss is a regular customer and has been one for over a decade. \r
When I made my appointment, I booked a manicure and a pedicure but upon arrival to my appointment I asked if I could switch my appointment to a facial. With a few phone calls and very little wait I was able to get the facial that I wanted instead. Most spas would not be nearly as accommodating! \r
The facial itself was...
I came from NY to Houston for the first time for my sisters wedding. I passed by cosmo and gave them a call. The customer service from the start was excellent. Gianna was very welcoming, and after speaking with her for just a few min I made my appt for a facial. Rosalind was excellent!! She made me feel like I had been going there for yrs. The products made my skin glow and I was very happy when I left. It's a small, inexpensive salon, with a home feel. When I return to Houston I will def be going back!
I'm glad to see that the salon reads (and probably writes the raving reviews) this site. Good. I have a complaint to give to you. I came to your salon and expected top care, you refer to it as tranquil in your web site. I hope that you also visit the dictionary site as much as you visit this one. Not to be mean, but I agree with the previous concerns, your salon is not a spa at all. It's a store. With space for procedures (what you call treatments). I wish to not be contacted regarding my experience. I don't care what you want to give me, I refuse to return. I don't even want a refund,...
I am a client of Vilma...or Wilma (as some reviewers have mistakenly said) but her name is Vilma. She is great, just trust me, you have to feel her hands at work. I must also state the following, some of those small unknow places have the best hidden talent.
INo offense but who goes to a spa and gets serviced by 3-4 different people? CLUSTER CARE mean anything to this place? The top spa's know customers enjoy continuity and 3-4 people working (one doing facial, one doing massage, one doing manicure) makes no sense and is not what us customers prefer. So let me get down to it. I am a true wold traveler and enjoy spas weekly. This place is a retail space with rooms in the back. I strongly suggest and maintain to anyone looking for a spa to deviate from any path that leads you here. Save your money. Rooms are small, closterphobic, the...
Recently went to Cosmo Day Spa for the first time for a facial. The entire experience was great. The staff was very warm and welcoming. My facial (with Rosalind) was excellent. She really took her time and the facial was really relaxing. She is very knowledgable and really explained some things I could do to improve the look of my skin, without being pushy or trying to force sell products. I did buy the Guinot moisturizer and have to say that I absolutely love it. She also gave me some samples for some bleaching cream and eye gel that I've been using. My skin looked great after the...
I recently went to Cosmo Day Spa for a little time to myself and to be pampered, thanks to a gift certificate that I received for my birthday. The spa itself is larger than it looks and far surpassed my expectations. I work in the service industry so customer service is a VERY sensitive area for me. Everyone from the receptionist who greeted me to the owner of the spa was extremely attentive and provided excellent customer service. \r
I had a facial with Rosalind and it was up there with the best of them. Rosalind was very knowledgeable about the products and their affects on the skin....
I was shopping in the Galleria the other day and, on a whim, decided to treat myself to a facial. Lucky for me, I was able to get in for a quick facial at Cosmo. It was truly relaxing and the quality of the products used was obvious. My skin is glowing and looks just fantastic. It was a perfect end to a great day of shopping!
Pros
+ Location, attentive staff.
Services was great and outstanding. I had a wonderful time. The only bad thing is that it took me forever to findthe place.
Pros
+ Everything was pretty great!!
Cons
- Bad location!
Services was great and outstanding. I had a wonderful time. The only bad thing is that it took me forever to findthe place.
me and my sister received a gift certificate from my nephew for christmas, when we went it included a manicure and we had just done the solar nails, we asked for a more expensive facial and if we had to we will pay the difference, the manger/owner was so rude she should get a anger management training
I had a massage at this place. It wasn't worth the amount I paid. The room was small. I felt as if I was going to suffocate. There are many other ""spa's"" to go to and get an outstanding massage and wonderful service. They played soft music but ywhats the point when you can hear the other ladies talking outside the room and the shoes ""clitter clattering"" in the hallway. Not exactly first class. I wanted to relax and I walked away feeling as if I needed to make an appointment to relax from that experience. There is ripped chalk in the walls, an outdated bathroom, and employees who...
This Spa is very convenient, I love that they are available at night. The Brazilian wax was the best ever. The wax was not painful at all, that was a first for me. The price was very reasonable.
Pros
+ Great service!!!!!!!!!!!!!!
Cons
- It is hidden in the Galleria Mall.
I actually went to Cosmo Day Spa a couple of times, but not for the services. I buy guinot products from them, and i have had an experience were I was unsatisfied with the product, and they happily returned and gave me my money back. There has been one circumstance where i bought some jewelry from them, and I did not like it, I tried to return it, but they said i could not, i was pretty upset, but lesson learned. On the receipt they gave me it said no refunds or exchanges on sale merchandise. Some Advice Next time look at the store Policy before complaining
I have been a client for over 10 years and have seen many positive changes at the spa. I think that if you are looking for a relaxing experience with the convenience of being in the galleria, this is the place to go. There has been some staff turnover which has been for the better. The curent fascialist, Roselind, is the best I've experienced and the massage therapy is always awesome. Never really had a problem returning items as was mentioned in a prior review and the price is very reasonable. I have given my staff at work gift certificates every year from this spa and have always...
I have kept my mouth shut for too long in respect for someone. BUT this place popped up as I was searching for this other spa and I have to comment. Been there for several years. NO MAS! Suprised they even got this place listed as a spa. It's only obvious city search doesn't ""investigate"" Anyways, the management needs major customer service lessons. I believe they see actual dollar signs on my forehead when I walk in. I walked in for this one thing I thought they only had but found it for 20.00 cheaper online and learned that contrary to what I was told that they actually aren't the...
I been in this place several times .The lady who does my facial is Vilma, great job !!! she also does pedicure excellent!! .Massage by sarah great i think they are the best at Cosmo..they do what they have to do and you don't have to listen their family problems.....They are more worrie about you feeling good and relax ...GREAT JOB VILMA AND SARAH KEEP UP THE GREAT JOB..
Used to be a long time customer at this salon. It's definitely taken at turn for the cheap. I won't say its a horrible place to go to, but it could use major renovations.
It's been a while since I've been, however the expirence was great. I went in for a pedicure and facial. I don't get to go very often for these things so when I do I remember who to go to. The pedicure was very relaxing and my feet looked great. During the facial the lady walked out for a few minutes to let me relax and that's exactly what I did, the music put me to sleep within seconds. Very nice, any woman that has kids knows those moments are few and far between. I don't go into Houston very often but I will definitely be back.
I recieved a massage at this salon as well. As much as I agree with the bad I did enjoy my massage. I'll just say that the massage is good, the salon is not so good. The price of the massage is okay, not cheap. The salon (def not a spa) is very substandard. But that is what you are paying for. I agree it is not the most cosmetic place nor is it close to being one. The person who massaged me did have an ear full to tell me as well. Galleria 3 is horrible and boring and I happened to walk up on this salon after a hard days work and because Biosilk is closed. I surrendered. \r
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I also...
I had many massages in the past. My first time at Cosmo's a young lady named Shami greeted me with the warest smile, and seemed eager to help. I immediately found my comfort zone. The atmosphere was very charming, and as far as that young ladies hands (Shami) they were like magic. It was best massage i've ever had, and i can honestly say i know what it feels like to be walking on air. Cosmo's number is definatly locked in my speed dial.\r
Don't forget to go shopping while your at the Galleria!\r
Thank You Everyone!!!!!!!!!!!!!!!!!!!!!!!
Pros
+ Inexpensive, Friendly, Convenient
Cons
- n/a
For anyone wanting to find peace and relaxation, this is the place. Upon walking in, I felt like I was walking into the home of a dear friend. The staff is friendly but not pushy and the atmosphere is calm and elegant without being garish or outlandish.\r
I have been to many day spas within the Houston area as well as California, Colorado and even some internationally with my Mom and girlfriends. This day spa could rank among some of the best spas in the country and is one of Houston?s gems.\r
The massage I received was expertly given ? one of those massages that leave you feeling...
I personally work at Cosmo Day spa and was overlooking the review a client had left. I have been employed there for 4 years, and have never read a review so dishonest. If you were recommended here, I am sure our spa is doing something right. Our spa has reasonable prices and great service. If you were so unhappy and that unsatisfied you should of let the receptionist know (Gloria), and filled out our complimentary guest cards, and we could have better accommodated you.\r
Your Comment was NOT TRUE you indicated that you received a massage from a lady that has brown hair; none of our...
Upscale full-service spa located in Galleria III specializing in facials and advanced skin treatments.
The spa uses Guinot and MJ Collection products.
Electrolysis is used to permanently remove hair.
Full body waxing is available.
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