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Red's & Son

338 N 13th St
Philadelphia, PA 19107

(215) 627-6362
redsandson.com
3.5 star rating based on 12 reviews

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Payment Methods
American Express Discover MasterCard Visa  
Hours
Call For Immediate Appointment    
Phone Number

tel: (215) 627-6362

Member ReviewsMember Reviews

Red's & Son

thieves! liars! swindlers!

Review Rating
so i take my baby to reds and sons b/c my brakes were feeling a bit soft. mind you, the brakes had just been looked at top to bottom and had necessary brake lines replaced. i checked the brake fluid before taking it there but did so in the dark so i didn't see that there was a secondary reservoir that was empty. so anyway, i take it there...it was painfully obvious that they didn't even take anything apart b/c they hadn't even emptied the brake fluid. they told me that i needed a brand new master cylinder, new brakes completely, and even a 117 dollar hazard switch straight from Germany. When I questioned them about these things (mind you I'm a young woman, therefore stupid in their eyes) they came up with a whole list of ridiculous reasons. so i decided that i just wanted to take my car and leave...i asked them if they at least filled up the brake fluid for me (i better atleast get some break fluid considering they charged me $128 for nothing) and they said no but that they could...i said thank you, that would be great...fill up the brake fluid and TADA! brakes like new...imagine that...like i said before and i'll say it again, hustlers. don't take your car there ever. my car would have to be on fire and directly next to reds and son's hose to take it there again.

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Honest and Respectful Service

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I've gone several times for repairs/oil change and found the staff helpful and courteous. On one occasion, when a problem arose w/ the car soon after I'd been there, they then made a repair free of charge as a gesture of good faith and thanks for my business. Such honesty and customer care is rare in autoshops, from my experience!

Great customer service

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Citysearch

I have been a customer of reds for the past 4 years.. i never had a problem with price or service..always very good to deal with and very quick with repairs...if anything they go the extra mile to make sure the repairs a done correct and for a fair price the first time....

Pros

+ Good staff..quick service

Cons

- NONE

Great Auto Repair and Customer Service

Review Rating
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Citysearch

I've been taking my BMW to REDs for years, any repairs, state inspections, maintenance, and have found them to be very profesional. They may not be the cheapest around but much better than the dealer. Customer service is great, they often find ways too fit my car in on last minute appoinments and get it back to me in a timely manor. I have recommended all my friends and family to REDs, and no... more
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