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Queen Village Animal Hospital

323 Bainbridge St Philadelphia PA 19147
(215) 925-5753
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Information about this business (4)

Professional & Friendly, Full Service Hospital Located Between 3rd & 4th Streets In The Heart Of Queen Village.

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Our knowledgeable staff and our facilities allow us to deal with a variety of medical conditions your pet may experience. We hope we do not have to see you or your pet for an emergency but if we do, we are equipped to handle the situation. In some cases, your pet may require hospitalization and further diagnostic tests. Our website describes the medical services we offer in more detail,...

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Reviewed Business
Queen Village Animal Hospital
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Review Date
February 26, 2009
Average Rating

Unreliable, unaccountable, immoral

I do not recommend anyone using this animal hospital. Their cleanliness is questionable, as is their morality. They have proved unable to admit their mistakes, even when these involve the death of a healthy animal.

My beautiful, healthy dog died 4 days after recieving a bacterial infection while he was undergoing surgery under the care of Queen Village. When the swelling appeared, he was given a steriod that spread the infection when he should have been tested to see what the problem was. The following day, when I insisted he was sick, infected, and approaching death, they gave him ANOTHER steriod shot, and refused to accept the possibility that they had done something to cause an infection, even though he was leaking a putrid fluid from his prepuce. On his final day, in his weakened state, he was put under anethesia, and never fully woke up. When I arrived to bring him to a more capable vet, he could not move his back leg; they attributed this to 'a previous and unrelated condition, possibly an anurism', even though a quick glance showed the area to be swollen and puffy. I brought my dog to UPenn, where he was found to be in severe septic shock; he was put down while I held him. The doctors at UPenn knew right away he was severly infected, and in a few minutes they had found the bacteria that had been introduced into his sytem and been allowed to take over his body.

Even after numerous visits and pleas on my part, Queen Village refuses to admit they did anything wrong, and expect payment in full for these horrendous acts. Max was neutered with dirty equipment, and still the situation would have been resolved had they been able to admit they made a mistake and put him on strong antibiotics. Instead, they tell me he was a 'one in 10,000' case where an operation has a horrible ending, and insist that the bacterial infection did not come from their operation (am I supposed to believe the medieval notion that they simply appeared?). What would you do?

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Average Rating

Great first visit with our new cat. They were sweet, absolutely lovely with her, unhurried, and easy to talk to. My cat was so freaked to be leaving our home for the first time, but they made her comfortable by absolutely gushing over her - she ended up purring nearly too loud to have her pulse checked. We'll be back.

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Best staff for your pet family in the community and surrounding area.

Business description (7) view all

Small animal veterinary hospital

Queen Village Animal Hospital can be found at Bainbridge St 323. The following is offered: Veterinary Medicine. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Philadelphia there are 24 other Veterinary Medicine. An overview can be found here.

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