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Potranco Veterinary Clinic

Address
10839 Potranco Rd San Antonio TX 78251
Phone
(210) 521-4813
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Average Rating
3
Total Reviews
(30)
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What the community has to say about Potranco Veterinary Clinic

Information about this business (1)

Potranco Veterinary Clinic practices at 10839 Potranco Road, San Antonio, TX 78251.

Veterinarians offer general and emergency pet care services. Some veterinarians offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Potranco Veterinary Clinic in San Antonio, TX, please call (210) 521-4813 for more information.

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Reviews of this business (48) view all

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Overall review sentiment

Score
65%

Top 3 sentiment words

place
Count
2
Score
100%
graham
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2
Score
100%
consistency
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1
Score
100%

Overall review sentiment

Score
65%

Rating distribution

5 stars
14
4 stars
0
3 stars
2
2 stars
0
1 star
14
No rating
18
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YellowBot member reviews (3)

YellowBot User
Reviewed Business
Potranco Veterinary Clinic
Reviewer Name
Sheri
Review Date
December 27, 2009
Average Rating
1

Horrible!

I took my dog there because it was the closest to my new house. They did the entire exam, administered vaccinations, and drew blood in the back treatment room. I couldn't even say with any certainty that they did anything I paid for. As I was paying, the phone was ringing off the hook; several customers were being ignored. The staff was frazzled and unfriendly - a most incompetent environment.

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YellowBot User
Reviewed Business
Potranco Veterinary Clinic
Reviewer Name
Duncan Garcia
Review Date
August 07, 2009
Average Rating
5

DogLover is INSANE!!

The Docs and staff at the Potranco vet clinic are in a word AWESOME. My wife and I have 4 dogs and the vet clinic always helps us with anything we need. I had one of the worst days of my life when we had to put down my ol Black Lab. Not only where they great throughout the process. They cried with us and truly cared. The Doc is in my humble opinion the best Vet we have ever used. We love em!

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YellowBot User
Reviewed Business
Potranco Veterinary Clinic
Reviewer Name
DogLover
Review Date
February 27, 2009
Average Rating
1

Worst vet ever!!!

I am new to San Antonio and Potranco Veterinary Clinic is right down the road from my home, so I figured it couldn't hurt by just going to get an annual exam for my miniature schnauzer. I have never felt worse for my dog the moment we stepped in the door. First, there was no air conditioning! I understand they were going through remodeling, but if the ac doesn't work, you shouldn't be opened (especially in the summer). The dogs are scared already knowing that they are at the vet! Second, the wait was 45 minutes and we had a SCHEDULED appointment. Third, while waiting, I witnessed a dog reuniting with the owner and the dog peed because of the excitement. This is fine, but the worker who cleaned it up, threw a towel on the ground, stomped on it a couple times, picked up the towel by the corner, and dragged it off to the back. The urine was just being spread more since she was dragging the sopping wet towel! I was thinking that surely she would come back with some disinfectant spray... but no! It was just left alone!!! What if that dog was sick who just peed on the ground? I almost walked out right then and there and then they called my name. I took my dog to a room where I watched the woman disinfect the table (good thing or else I would have walked out) and proceeded to exam my dog. She was not the vet but an assistant who obviously had not been doing this long, as my dog was shaking the entire time when she was handling her. It took an addition 30 minutes just to see the vet who could have cared less about my dog. I felt so guilty when I left that vet that I vow never to go there again and to inform everyone of this horrible experience. If you wrote a positive review about this vet, this is obviously the only one you've been too. It is not right how they run their business and I beg you not to take your beloved pet there.

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Other reviews from the web (45) view all

Average Rating
20

No stars!!!!! My wife took our dog to this place and they didn't allow her to go with our dog to the back. She explained the symptoms based on what we could tell we are not experts that's why we...

Average Rating
60

Clear your schedule if you come here. They make you wait forever and a day.

Business description (4) view all

Potranco Veterinary Clinic can be found at Potranco Rd 10839. The following is offered: Animal Services. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In San Antonio there are 127 other Animal Services. An overview can be found here.

Potranco Veterinary Clinic is located at 10839 Potranco Rd in San Antonio and has been in the business of Animal Hospital Services, Pets And Other Animal Specialties since 1999.

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