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Portofino Cleaners

Address
1 2nd St Jersey City NJ 07302
Phone
(201) 610-9500
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Average Rating
1.5
Total Reviews
(7)
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  1. 1 Star
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  5. 5 Stars
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Business Hours

Status: Closed

Sunday
Closed
Monday
8:30am-5:30pm
Tuesday
8:30am-5:30pm
Wednesday
8:30am-5:30pm
Thursday
8:30am-5:30pm
Friday
8:30am-5:30pm
Saturday
10:00am-5:00pm

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Reviews of this business (8) view all

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Overall review sentiment

Score
50%

Top 3 sentiment words

dose
Count
1
Score
100%
establishment
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Overall review sentiment

Score
50%

Rating distribution

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0
4 stars
1
3 stars
0
2 stars
1
1 star
5
No rating
1
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YellowBot member reviews (1)

YellowBot User
Reviewed Business
Portofino Cleaners
Reviewer Name
Andrew
Review Date
December 01, 2008
Average Rating
1

Awful

Want dry cleaning with an attitude? Try Portofino Cleaners. First of all: It's overpriced. Second of all: the staff and management are rude and unfriendly. From the hourly workers to the classless upper management, they exhibit textbook BAD customer service. Oh, and the hours are negotiable - how convenient.

Had to pick up clothes the day before Thanksgiving, and the place was pitch black and locked a half hour before I was told they would be. How nice! Whoops! I guess everyone was trying to get the holidays started a little early.

When I went to pick up the clothes I needed for the holiday and explained what happened, all I received was a nice dose of denial and LIES. They told me they were there way past the time I was.....maybe they work in night vision when the sun goes down? Apparently the Portofino Cleaners doesn't really care about customer service. They couldn't care less about the inconvenience they had caused - or care about the fact I would never go back.

Oh, and they do a messy job at pressing shirts and I'm missing buttons on half of them. What a lousy establishment.

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Other reviews from the web (7) view all

Average Rating
40

Only go there if you don't mind waiting 4 business days to get your shirt laundered. Avoid like the plague, unless you like mental hassles.Probably deserves only 1 star.

Average Rating
80

I know this place has been getting some bad reviews from previous patrons, but luckily for me, they did a good job. The people behind the counter are not to professional but they did a good job on my clothes and had them ready for when I need them. The one thing I would gripe about was the price. I felt like the price was on the higher end of most dry cleaners.

Business description (1)

Portofino Cleaners can be found at 1 2nd St . The following is offered: Laundry Services. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Jersey City there are 81 other Laundry Services. An overview can be found here.

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