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Want dry cleaning with an attitude? Try Portofino Cleaners. First of all: It's overpriced. Second of all: the staff and management are rude and unfriendly. From the hourly workers to the classless upper management, they exhibit textbook BAD customer service. Oh, and the hours are negotiable - how convenient.
Had to pick up clothes the day before Thanksgiving, and the place was pitch black and locked a half hour before I was told they would be. How nice! Whoops! I guess everyone was trying to get the holidays started a little early.
When I went to pick up the clothes I needed for the holiday and explained what happened, all I received was a nice dose of denial and LIES. They told me they were there way past the time I was.....maybe they work in night vision when the sun goes down? Apparently the Portofino Cleaners doesn't really care about customer service. They couldn't care less about the inconvenience they had caused - or care about the fact I would never go back.
Oh, and they do a messy job at pressing shirts and I'm missing buttons on half of them. What a lousy establishment.
Only go there if you don't mind waiting 4 business days to get your shirt laundered. Avoid like the plague, unless you like mental hassles.Probably deserves only 1 star.
I know this place has been getting some bad reviews from previous patrons, but luckily for me, they did a good job. The people behind the counter are not to professional but they did a good job on my clothes and had them ready for when I need them. The one thing I would gripe about was the price. I felt like the price was on the higher end of most dry cleaners.
Portofino Cleaners can be found at 1 2nd St . The following is offered: Laundry Services. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Jersey City there are 81 other Laundry Services. An overview can be found here.
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