I called to request a ride at 9:30. The dispatcher said he would call when the cab was out in front of my house. I waited 1and 1/2 hours before I called the dispatcher to cancel my ride. I will never use Port City again to save few pennies. I would call any one of the cab companies listed in the phone book first.
Posted by Citysearch User
on April 21, 2009, (Edited December 31, 2007)
The call takers I spoke to were very rude and curt. They apparently lack any professional attitudes and don't give two hoots about other people!
I was asked by a stranger to call her a cab since the one which dropped her off had not returned. I did and after 30 minutes, no cab showed. I called back and was yelled at because the company stated that the cab was there and no one met it.