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Gables, Grove, South Miami, Key Biscayne animal hospital. Full service animal hospital. Emergency consultations. In-House medical plan. Surgery, internal medicine, bathing, radiology. All vaccinations. A/C boarding. Dentistry. Full service lab on premises. Se Habla Espanol
Gables, Grove, South Miami, Key Biscayne animal hospital. Full service animal hospital. Emergency consultations. In-House medical plan. Surgery, internal medicine, bathing, radiology. All vaccinations. A/C boarding. Dentistry. Full service lab on premises. Se Habla Espanol. DentistryInternal MedicineRadiologySurgery
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I have been a client of Ponce DeLeon Animal Clinic for over thirteen years. I have paid them thousands of dollars in services over the years. I was a loyal customer, until today.
I left my boxer for boarding for a span of 4 days. When I picked him up today, I was told I owed them a little over $338. They claimed he had a stomach ache, thew up and took it upon themselves to administer anti-nausea medications costing approximately $190.00.
They further stated the Vet called me and advised me of this issue. Although, I did receive a call, it was not from the Vet, it was from a staff member who asked me if my dog was still taking levocrine, a previously prescribed medication. No other information was exchanged during this phone call, I never received any additional phone calls, nor was I contacted for consent to provide non-emergency medical services.
When I questioned the charges I was told I provided consent for any medical services the clinic deems necessary during his stay, at the customers cost, of course. Furthermore, I picked up my dog in the evening, he was not walked or feed prior to my arrival. He was anxious and eager to leave. I do not recommend using this clinic, they have become untrustworthy, the staff is rude and the service is not worth the inflated costs.
The service is excellent and everyone is very friendly and understanding!
Ponce De Leon Animal Hospital can be found at Ponce De Leon Blvd 4561. The following is offered: Pet Supplies. The entry is present with us since Sep 8, 2010 and was last updated on Nov 12, 2013. In Coral Gables there are 7 other Pet Supplies. An overview can be found here.
Surgery, SE Hable Espanol, Radiology, Pet Products, Internal Medicine, Full Service Lab On Premises, Full Service Animal Hospital In House Medical Plan, Emergency Consultation, Dentistry, Bathing, A/C Boarding, Science Diet, All Vaccinations
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