Won't go back
Sorry, but we won't go back. Unfortunately, our evening with our son, who was visiting from out of town and leaving that same evening, was a "disaster." Arriving at the second floor restaurant via a darkened staircase, we were seated near the restrooms. Then, we were told they were out of menus. Suddenly, three were produced for our table. We waited and waited just for some water. A hostess came into the section where we had been seated by another hostess complaining that we should never have been seated there. We're not sure what that was about, as we simply sat where we were directed. While we waited for service, we noticed that other guests seated in our same section after we were came in were being served. Finally, our server came and took our orders. After an extremely long wait, our food came out, edible but certainly not hot. Our server then knocked over a glass of wine spilling wine in our son's plate and down the front of his clothing. He went to the men's room and attempted to remedy the situation. There was no offer of cleaning, and he would have to set out on his trip home in wet clothes. Later, I wrote to the management but received neither an apology nor a reply of any kind. We have eaten at several Thai restaurants in Jacksonville, and there are many that far outshine Pom's. Those we plan to patronize.
Posted by FS39
on June 24, 2008