Status: Closed
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Client Satisfaction We are committed to providing quality care. We encourage you to speak directly with your clinican any problems or questions you may have with your treatment. You also may speak directly with Laura Hunt, LACSW, Pinnacle Behavioral Health's director. We are committed to making your experience as productive and as satisfying as possible.
Privacy / Confidentiality Information...
Rocco, the "gatekeeper" for all appointment making, is incredibly rude and lacks diplomacy. It's also painfully obvious he lacks empathy for the people he deals with on a daily basis. I'm not too...
I met with the Director of Operations for an initial entry 'interview' and I'm quite impressed. He was attentive, a solid listener and offered a helping hand with an open door policy. The lady...
Get charged for the missed appointment (even though I cancelled it). Pay the fee for a "missed" appointment directly to them. Get a notice from collections a year later that you never paid it......
Appointments are not readily available. Takes days to get a call back.
They've cancelled on me before (front desk people, NOT my doctor), additionally, I have waited up to an hour on numerous occasions to see my doctor (WITH appointment).
After years of managing inpatient and outpatient facilities and programs, Ms. Hunt founded Pinnacle Behavioral Health IPA, LLC in the Spring of 2001. Her years of experience in the field had created a strong desire to help people transform their lives and provide a place for them to achieve that goal. Her dedication and strong commitment to her patients, practitioners and her body of work has...
Pinnacle Behavioral Health was founded in 2001, and is located at 10 Mckown Rd Ste 102 in Albany. Additional information is available at www.pinnaclebehavioralhealth.com or by contacting Laura A Hunt at (518) 689-0244.
Pinnacle Behavioral Health is a Counselor facility at 1 Pinnacle Place in Albany, NY.
There is 1 doctor at this site. Surgery is not performed at this site. Average patient volume is 45 patients per day.
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