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Member Reviews
ITS REALLY, REALLY BAD!
This past Saturday, I visited Phoenicia for the first time. I was one of about 50 guests who went there to celebrate a friend's birthday. I was told by the hostess to arrive no later than 7 p.m., which is the time when food would begin being served. At 7:40 p.m., the servers finally began placing small dishes containing appetizers, atop each table. The appetizers consisted of generic dishes which you can find at almost any Middle Eastern restaurant. The flavor was typical and in some cases, insipid. Though there were 11 people seated at our table, each dish held only enough food to feed 2 to 3 people. After the appetizers were eaten, the empty dishes and silverware lay strewn about the table for the next 60 minutes. A server finally arrived and picked these up.
At about 9 p.m., one of the guests asked what entree was going to be served. The reply was, "Shish kabob. It will be out in a few minutes." At $43.00 per person, I expect something more than shish kabob. How about creating an experience which reveals something new about the culture's cuisine.
At 9 p.m., I asked a waiter when the entree was going to be served. He mumbled something incoherant and walked away, towards the kitchen. A few minutes later he reappeared, looked in my direction, but walked off to the other side of the restaurant. Evidently, the staff is ignorant of what constitutes good service.
At 9:40 p.m., I handed one of the other guests $86.00 paying for my meal and that of my companion. What we got for $86.00 was a taste of only a few cold, generic appetizers though we had a lot of exposure to shoddy service. I should explain that on Saturdays, the restaurant charges $43 per person which includes listening to a band who I was told, begin playing at 9 p.m. (though during my visit the band was not playing at 9 p.m.) and a show which begins at 10 p.m. and according to varied reports, lasts for only a few minutes. The show consists of belly dancing, yet another original offering by the owners of Phoenicia.
I suggest a person research other Middle Eastern restaurants in Glendale and Hollywood. I have eaten at several finer eateries than Phoenicia. If you are looking for good food in Glendale, irrelevant of culture, there is Damon's whose specialties are steaks, Clancy's which offers a variety of good seafood, BJ's, and the new Cheesecake Factory. Evidently, the owner of the Phoenicia lacks the understanding that patrons place a high value on good service as well as good food. Like a poorly designed cocktail dress, Phoenicia is showy with no real substance and in the end leaves you asking, "What were they thinking?"
Unfortunately, Talin and Angelina believe their opinion dictates what others must believe and feel. Their biased opinions are possibly based on the fact that Angelina chose to invite people (at their expense) to a restaurant whose offerings fail to justify the $43.00 price tag. She also failed to do her homework (so what's new) and research the restaurant before forcing some of us to take part in what proved to be a highly unpleasant dining experience. However, my opinion of Phoenicia reflects my point of view based on my experience. I suggest a person research other websites where viewers have posted their experience at Phoenicia. You may discover that there are numerous complaints citing terrible service and food. Its unfortunate that Angelina and Talin do not have the awareness that others are entitled to express their opinions. At least I have now learned that Talin is the "Queen of everyday,generic, run-of-the-mill, common, not so special, over-priced Middle Eastern cuisine." The review was about the food and service and not an attempt to rain on any person's parade nor intended to critique the "party," an otherwise obvious fact which certain people seem unable to understand. Talin, next time ask me if I have eaten Middle Eastern food before inaccurately asserting that I never had and thus my opinion is invalid. As for the 2 guests who were displeased by the service and the food, they did not make this fact known to the servers though the owner was apprised of their dissatisfaction before leaving the restaurant. Comprehension is not your forte, is it Talin? I guess ignorance is as ignorance does.
At about 9 p.m., one of the guests asked what entree was going to be served. The reply was, "Shish kabob. It will be out in a few minutes." At $43.00 per person, I expect something more than shish kabob. How about creating an experience which reveals something new about the culture's cuisine.
At 9 p.m., I asked a waiter when the entree was going to be served. He mumbled something incoherant and walked away, towards the kitchen. A few minutes later he reappeared, looked in my direction, but walked off to the other side of the restaurant. Evidently, the staff is ignorant of what constitutes good service.
At 9:40 p.m., I handed one of the other guests $86.00 paying for my meal and that of my companion. What we got for $86.00 was a taste of only a few cold, generic appetizers though we had a lot of exposure to shoddy service. I should explain that on Saturdays, the restaurant charges $43 per person which includes listening to a band who I was told, begin playing at 9 p.m. (though during my visit the band was not playing at 9 p.m.) and a show which begins at 10 p.m. and according to varied reports, lasts for only a few minutes. The show consists of belly dancing, yet another original offering by the owners of Phoenicia.
I suggest a person research other Middle Eastern restaurants in Glendale and Hollywood. I have eaten at several finer eateries than Phoenicia. If you are looking for good food in Glendale, irrelevant of culture, there is Damon's whose specialties are steaks, Clancy's which offers a variety of good seafood, BJ's, and the new Cheesecake Factory. Evidently, the owner of the Phoenicia lacks the understanding that patrons place a high value on good service as well as good food. Like a poorly designed cocktail dress, Phoenicia is showy with no real substance and in the end leaves you asking, "What were they thinking?"
Unfortunately, Talin and Angelina believe their opinion dictates what others must believe and feel. Their biased opinions are possibly based on the fact that Angelina chose to invite people (at their expense) to a restaurant whose offerings fail to justify the $43.00 price tag. She also failed to do her homework (so what's new) and research the restaurant before forcing some of us to take part in what proved to be a highly unpleasant dining experience. However, my opinion of Phoenicia reflects my point of view based on my experience. I suggest a person research other websites where viewers have posted their experience at Phoenicia. You may discover that there are numerous complaints citing terrible service and food. Its unfortunate that Angelina and Talin do not have the awareness that others are entitled to express their opinions. At least I have now learned that Talin is the "Queen of everyday,generic, run-of-the-mill, common, not so special, over-priced Middle Eastern cuisine." The review was about the food and service and not an attempt to rain on any person's parade nor intended to critique the "party," an otherwise obvious fact which certain people seem unable to understand. Talin, next time ask me if I have eaten Middle Eastern food before inaccurately asserting that I never had and thus my opinion is invalid. As for the 2 guests who were displeased by the service and the food, they did not make this fact known to the servers though the owner was apprised of their dissatisfaction before leaving the restaurant. Comprehension is not your forte, is it Talin? I guess ignorance is as ignorance does.
Phoenica went Above and Beyond!
It was my dinner party last Saturday July 19th and I had almost 50 guest. The phone calls continue to come in with friends and family commenting on how much fun they had and how good the food was!
The food was ready to be served by 7:00 p.m. as promised. I requested that they wait until about 7:30.
With the exception of a couple of guests, family and friends were commenting about how much food continued to be served at their table and that it was much more than they could eat.
Many of the guest were also commenting on how very kind and accommodating the servers and the owner were. This was one of the main reason I returned to Phoenicia. It was not their fault that a couple of my guest were upset at having to wait for their food as per my request, but they continued to be pleasant and respectful despite their harsh comments.
Many of my guest were presenting the hosts with many individual payments and as overwhelming as that was, they graciously accommodated to the best of their ability and I very much appreciated that! Even after they were ready to clean up and close they left the food on the table for guests who arrived towards the end of the evening. They also continued to serve cake, water and pour champagne. The valet staff also helped carry and load stuff to our cars.
We are still talking about, HOW MUCH FUN the experience was! Only a few of my friends and family are middle eastern, and the rest of us are mixed American/Latin etc. but "almost everybody" got out on the dance floor and we had a ball! The belly dancer show started at 11 p.m. as scheduled,,,and if the band started a few minutes late, trust me, we didn't even notice because we were tearing up the dance floor and enjoying ourselves way too much! THANK YOU, to all my friends and family for the Love and Joy you brought to the celebration and to Phoenicia staff for creating such a Wonderfully memorable evening!
The food was ready to be served by 7:00 p.m. as promised. I requested that they wait until about 7:30.
With the exception of a couple of guests, family and friends were commenting about how much food continued to be served at their table and that it was much more than they could eat.
Many of the guest were also commenting on how very kind and accommodating the servers and the owner were. This was one of the main reason I returned to Phoenicia. It was not their fault that a couple of my guest were upset at having to wait for their food as per my request, but they continued to be pleasant and respectful despite their harsh comments.
Many of my guest were presenting the hosts with many individual payments and as overwhelming as that was, they graciously accommodated to the best of their ability and I very much appreciated that! Even after they were ready to clean up and close they left the food on the table for guests who arrived towards the end of the evening. They also continued to serve cake, water and pour champagne. The valet staff also helped carry and load stuff to our cars.
We are still talking about, HOW MUCH FUN the experience was! Only a few of my friends and family are middle eastern, and the rest of us are mixed American/Latin etc. but "almost everybody" got out on the dance floor and we had a ball! The belly dancer show started at 11 p.m. as scheduled,,,and if the band started a few minutes late, trust me, we didn't even notice because we were tearing up the dance floor and enjoying ourselves way too much! THANK YOU, to all my friends and family for the Love and Joy you brought to the celebration and to Phoenicia staff for creating such a Wonderfully memorable evening!
Well, I've been to Phoenica. It really isn't much. It serves everyday food you nothing you can't f...
Well, I've been to Phoenica. It really isn't much. It serves everyday food that you can find in a lot of other places. It wouldn't be that bad if it were not for the terrible service. A person should search for some other restaurant to eat at before SETTLING for the Phoenicia.
This is for the poster named Talin (I don't know if you're a guy or girl), I thought this site was to rate service and food. Are you the world's expert on Armenian food? You take on a snotty attitude when you claim to know that the food served at Phoenicia is good. What tastes good to you may not taste good to someone else. And so what what if you held a function at this or any other restaurant. Who cares. It sounds like you don't realize people have a right to express their feelings about what they eat. If I pay for something and it tastes bad you can be sure I'm going to talk about it. Well Talin, all I can say is that ignorance is bliss. Back to the subject of Phoenicia, find some other place to eat. I'm glad I didn't attend the party. You know, one person's experience is not anothers.
This is for the poster named Talin (I don't know if you're a guy or girl), I thought this site was to rate service and food. Are you the world's expert on Armenian food? You take on a snotty attitude when you claim to know that the food served at Phoenicia is good. What tastes good to you may not taste good to someone else. And so what what if you held a function at this or any other restaurant. Who cares. It sounds like you don't realize people have a right to express their feelings about what they eat. If I pay for something and it tastes bad you can be sure I'm going to talk about it. Well Talin, all I can say is that ignorance is bliss. Back to the subject of Phoenicia, find some other place to eat. I'm glad I didn't attend the party. You know, one person's experience is not anothers.
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