Status: Closed
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Help us make it rightI love this Dr and his partners,how ever the office staff are absolutely the rudest and most unprofessional group of People I have ever encountered.
There phone manner is terrible,and they will basically ignore people that are standing at the window waiting to be greeted.
Its a shame because the drs are very nice,but they are setting a terrible environment for this practice.
Let me start by saying that Dr Branshaw is a great doctor. I have been a patient for 15 plus years....however, I have decided to move on and switch practices due to the unprofessional and rude staff. When trying to call and make an appointment, the phone rang 20 times before the receptionist answered and said " please hold," and puts me on hold for another 12 minutes. I was told Dr Branshaw...
After several experiences with other doctors who were gruff or condescending, I was fortunate to find Dr. Branshaw over 20 years ago. He listens to his patients. He explains procedures clearly. His referrals for my minor surgical procedures have been well matched to other talented physicians. He truly cares for his patients. He is respected by his peers-I have heard from several other...
Office unable to obtain very specific medical records (known date of service and report name) required for appointment with 6 weeks lead time. Office staff careless (not recording what I need) and rude. Many many phone calls about this. No confidence in what information actually got to the doctor. Had to cancel and find someone else. I only saw him once before this.
My husband was recently seen in the ED for a DVT and has worsening symptoms since. He called Dr. Branshaw's office for a follow up appointment and the receptionist/scheduler was rude and made absolutely no attempt to get him an urgent follow up appointment. He will not be seen for possibly 19 days following his ED visit. Not only is that unacceptable but the rudeness of the persons triaging Dr....
Dr. Philip Branshaw, MD is one of the country's most highly rated doctors, specializing in internal medicine. MD Branshaw currently practices medicine at Batavia, Illinois.
Dr. Branshaw graduated with a medical degree from Northwestern University Feinberg School Of Medicine and is licensed to see patients in Illinois.
Based on an in-depth analysis of Dr. Branshaw's experience, credentials and...
Dr Branshaw has not yet shared his bio with us.
Branshaw Philip MD is located at 1180 W Wilson St, Batavia, IL. This business specializes in General Practice Medicine. Branshaw Philip MD is open Mon, 9am-5pm; Tue, 9am-5pm; Wed, 9am-5pm; Thu, 9am-5pm; Fri, 9am-5pm; Sat, Closed; Sun, Closed and accepts Discover and Visa.
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