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Pep Boys

1509 Easton Rd Willow Grove PA 19090
(215) 830-0633
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Toll Free
(800) 737-2697

Business Hours

Status: Closed


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Information about this business (3)

Pep Boys retail and service location offering car parts and accessories as well as auto repair servi.. read moreces, oil changes, tires, batteries, electronics installation and state-required inspections.

Pep Boys retail and service location offering car parts and accessories as well as auto repair services, oil changes, tires, batteries, electronics installation and state-required inspections.

Pep Boys located at 1509 Easton Rd in Willow Grove, PA services vehicles for Oil Change and Lube, Auto Repair, Brake Repair, Tune up, Wheel Repair, General Maintenance. Call (215) 830-0633 to book an appointment or to hear more about the services of Pep Boys.

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YellowBot member reviews (1)

YellowBot User
Reviewed Business
Pep Boys
Reviewer Name
Review Date
October 23, 2014
Average Rating

Lies and Rip-Offs: Don't Give These People Your Car!!!

After an oil change with my regular mechanic my older car was leaking a small amount of oil from the bolt on the oil pan, pretty obvious to find just by looking at it. Since my regular mechanic is 70 miles away, I take it to Pepboys to get it tightened up or the gasket changed so it stops leaking. They called a few hours later and told me that the oil pan is stripped and the whole thing will need a the cost of hundreds of dollars. I took the rest of the day off to take the car to my mechanic to get a second opinion. The oil pan is not stripped, the gasket is just bad, anyone with a minimal amount of mechanical ability can tell when a bolt is stripped or not. He did an oil change, problem fixed. He also looked under the hood for me and found this:

1. The air filter housing was unbolted and open, the bolts were nowhere to be found.
2. The cover on the battery positive terminal was left off
3. Instead of just looking at it, they dumped greenish dye into my oil tank for a "leak evaluation", completely unnecessary, and made it impossible to re-use the oil, which we just put in there two weeks ago.

Keep in mind, my mechanic did a whole work up of the car two weeks ago, and none of this was an issue before Pep Boys touched it, it left them worse than when I brought it in, and they tried to charge me HUNDREDS FOR A PROBLEM THAT DIDN'T EXIST.

Take from this what you will, at best these people are extremely incompetent, at worst they are liars and outright crooks that think they can take advantage of young women who don't look like they know much about cars.

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Editorial reviews from the web (1)

Editorial Review by Citysearch Editors

Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance.

Other reviews from the web (23) view all

Average Rating

A joke . a bunch of idiots who have no idea what they are doing. You will sit around waiting for nothing. Avoid

Average Rating

We were in Pennsylvania far from home moving our daughter out of her college dorm when after filling our van to the brim with her stuff we came back out to a dead battery. Luckily we were able to...

Tips about this business (6) view all

Know Before You Go: Appointments are not necessary for oil change or battery, headlight and wiper-blade replacement.

The Extras: Need a tow? Call (866) TOW-2-PEP to get towed to the nearest Pep Boys. The fee is less than $100, regardless of distance.

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