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Pep Boys

Address
1509 Easton Rd Willow Grove PA 19090
Phone
(215) 830-0633
pepboys.com
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Average Rating
2
Total Reviews
(18)
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Toll Free
(800) 737-2697

Business Hours

Status: Opens in 20 minutes

Sunday
9:00am-6:00pm
Monday
8:00am-9:00pm
Tuesday
8:00am-9:00pm
Wednesday
8:00am-9:00pm
Thursday
8:00am-9:00pm
Friday
8:00am-9:00pm
Saturday
8:00am-8:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Diners Club
  • Cash
  • Travelers Check
  • Check

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What the community has to say about Pep Boys

Information about this business (4)

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop...

Pep Boys retail and service location offering car parts and accessories as well as auto repair servi.. read moreces, oil changes, tires, batteries, electronics installation and state-required inspections.

Pep Boys retail and service location offering car parts and accessories as well as auto repair services, oil changes, tires, batteries, electronics installation and state-required inspections.

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Reviews of this business (23) view all

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Rating distribution

5 stars
2
4 stars
1
3 stars
2
2 stars
2
1 star
11
No rating
6
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YellowBot member reviews (1) view all

YellowBot User
Reviewed Business
Pep Boys
Reviewer Name
am588
Review Date
October 23, 2014
Average Rating
1

Lies and Rip-Offs: Don't Give These People Your Car!!!

After an oil change with my regular mechanic my older car was leaking a small amount of oil from the bolt on the oil pan, pretty obvious to find just by looking at it. Since my regular mechanic is 70 miles away, I take it to Pepboys to get it tightened up or the gasket changed so it stops leaking. They called a few hours later and told me that the oil pan is stripped and the whole thing will need a replacement...at the cost of hundreds of dollars. I took the rest of the day off to take the car to my mechanic to get a second opinion. The oil pan is not stripped, the gasket is just bad, anyone with a minimal amount of mechanical ability can tell when a bolt is stripped or not. He did an oil change, problem fixed. He also looked under the hood for me and found this:

1. The air filter housing was unbolted and open, the bolts were nowhere to be found.
2. The cover on the battery positive terminal was left off
3. Instead of just looking at it, they dumped greenish dye into my oil tank for a "leak evaluation", completely unnecessary, and made it impossible to re-use the oil, which we just put in there two weeks ago.

Keep in mind, my mechanic did a whole work up of the car two weeks ago, and none of this was an issue before Pep Boys touched it, it left them worse than when I brought it in, and they tried to charge me HUNDREDS FOR A PROBLEM THAT DIDN'T EXIST.

Take from this what you will, at best these people are extremely incompetent, at worst they are liars and outright crooks that think they can take advantage of young women who don't look like they know much about cars.

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Editorial reviews from the web (1)

Editorial Review by Citysearch Editors

Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance.

Other reviews from the web (22) view all

Average Rating
20

This is probably the worst shop, I've ever dealt with. The communication is absolutely horrible. Our mini van broke down on the turn pike, AAA, towed us there on Sunday. We had an appointment to...

Average Rating
20

A joke . a bunch of idiots who have no idea what they are doing. You will sit around waiting for nothing. Avoid

Tips about this business (6) view all

Know Before You Go: Appointments are not necessary for oil change or battery, headlight and wiper-blade replacement.

The Extras: Need a tow? Call (866) TOW-2-PEP to get towed to the nearest Pep Boys. The fee is less than $100, regardless of distance.

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