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At first, I was impressed with the sales person and thought I could trust him and hence went with the purchase. But after that, a few things (paint/dent repair, scratched wheels, lump in one tire - though replaced) were disclosed after I signed the contract, though I did not like it, I still decided to buy. At home, my mechanic found active active engine oil leaks near the gasket (?) and all 4 fuel injection rod on one side and also a dried leak of the power steering fluid.
All these in less than 5 minutes of just looking under the hood and looking at white fumes coming from leaked oil burning near the above mentioned area.
Now, the sales person was nice and he said we will take care of that for you, but what does it tell you about this dealership and how can you trust them. They said, they somehow missed it..., then the sales person NICELY asks me to take it to a authorized MB dealership and they will fix it for free as it has some warranty left. I said ok to that as well. Then I ask for the owners manual which was missing and they said they do not have it. They did the same thing for the second key and when I insisted that there is no deal w/o the second key, they pulled out the second key from the magic hat. So this time too I insisted on the manual (and it can be a life saver if you do not know all the diagnostics light...) and this time the Owner Vince (?) comes over the phone and starts yelling that we gave you a good deal below our cost and blah blah like a cheap used car salesman and that you are asking for too much...! AM I ? How about being honest and disclosing everything at first and not after the contract is signed. WHAT ABOUT THE ENGINE OIL LEAKS (in 3 different places) YOU WERE TRYING TO HIDE !?
And what hurt the most was that he kept saying that you are CHEAP and buying a USED CAR and not a $65,000 brand new car. THIS IS WHAT HE THINKS ABOUT PEOPLE BUYING USED CARS. He wont say it to your face though if you are buying one but you know exactly what he thinks about you. So go ahead and give him your business.
BTW, the owner Vincent is scamming us by posting 5-star reviews for his business himself. You can see it for yourself under Google Business reviews and his Id VincentOC posing as a customer from Texas.
Good con job you have going here Vince !?
""I am extremely happy with the car I purchased from OC Autohuas. Because there was no BSing, we were able to make a deal within minutes. The sales team was very curteous and polite as well as delivering on all follow-up requests""
Garden Grove used-car dealership specializes in Mercedes, BMW and Lexus vehicles, including sedans, SUVs and minivans. Financing options are available.
I recently contacted OC AutoHaus about a particular a suv they had. Spoke with the ""GM"" Tim there. Seemed like a nice guy to start the conversation out, said they had just gotten the car and it needed to be detailed and serviced. We were going to go up there due to it's a hour drive to test drive it said it wouldn't be available till after 2 pm on Saturday. I asked him if we could just come up Sunday he said he was off and he was the only one that could give us the break on it. I told him I would let him know, he text me on Saturday at 3:51 pm stating ""Chris-where you at buddy? Tim...
Buying a luxury car from Lynn was great. Not just a ""pretty face"", she was well prepared and very knowledgeable about her product which was a huge help. I had been to several Benz dealerships without finding either the product I wanted OR a sales representative as sharp and witty- yet always appropriate- as she. A family run store, it was great fun to buy there with kids and friendly puppies around, classy but relaxed! They were able to work with me on my 1st quality trade-in to get the deal I needed so all in all, it was one of my most pleasurable buying experiences. ""To each his...
O C Autohaus Inc located at 10552 Garden Grove Blvd in Garden Grove, CA services vehicles for Auto Repair. Call (714) 534-1426 to book an appointment or to hear more about the services of O C Autohaus Inc.
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