Invite a friend!

New Age Video Production

Address
107 1st St W Humble TX 77338
Phone
(281) 540-5104
navpstudios.com
Is this your business?
Claim it now!
Something wrong?
Submit a correction
Average Rating
1
Total Reviews
(1)
Leave a review with:
  1. 1 Star
  2. 2 Stars
  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
Is this your business? Claim it now!
Get Directions

Share on
Share

What the community has to say about New Age Video Production

Information about this business (1)

Corporate, Private or Special Event. Professional Video and Editing Services. Video to DVD transfer. Photos to video. DVD Duplication, Close Captioning Services

Add Photo or Video
User Photos & Videos

Be the first YellowBot user to add photos or videos of New Age Video Production

Reviews of this business (2)

Share a review

Overall review sentiment

Score
0%

Top 3 sentiment words

customer
Count
1
Score
0%
quality
Count
1
Score
0%

Overall review sentiment

Score
0%

Rating distribution

5 stars
0
4 stars
0
3 stars
0
2 stars
0
1 star
1
No rating
1
See more reputation details

YellowBot member reviews (1)

YellowBot User
Reviewed Business
New Age Video Production
Reviewer Name
Mrs. Melton
Review Date
March 05, 2009
Average Rating
1

POOR customer service

New Age Video is a one man band run by Robert. My husband and I hired him to video our wedding. We purchased his top package; close to $3,000. We were married on October 18, 2008, I started calling him in December to see when the video would be finished. He had me calling him on a weekly basis because he wasn't finished and had one excuse after another. He also NEVER returned a phone call. At the end of Feb., I contacted the wedding coordinator that recommended him and asked for help. She did manage to get him to call me back...finally. When I picked up the video, it was not professionally complete. The reception DVD ran out of tape in mid-sentence and picked up in the same place on the next DVD. He included a slideshow of stills from the ceremony where two pictures had MY EYES SHUT and one picture of my mom had her mouth contorted as if she was speaking when he paused the tape to create the still. This was terribly unprofessional and NOT anywhere near the product quality samples he showed us in the beginning. When I contacted him...as he requested...to tell him of any problems, he yelled at me, told me, "the customer is NOT anyways right," caused me to cry when he told me the video was complete and couldn't be fixed and finally, he hung up on me. He also hung up twice on the wedding coordinator that recommended him. In the end, I finally got the video on March 5, 2009 and he did fix the problems but I am not satisfied with the customer service I received and will NEVER be able to watch my own wedding video with thinking of his terribly unprofessional behavior. I dont want any other person to experience this terrible customer service and poor quality video as my husband and I have.

Is this review... ?

Other reviews from the web (1)

POOR customer service Kudzu

My husband and I hired robert to video our wedding. We purchased his top package; close to $3,000. We were married in October 2008, I started calling him in December to see when the video would be finished. He...

Business description (2)

New Age Video Production can be found at 1st St W 107. The following is offered: Wedding & Event Videography. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Humble there are 1 other Wedding & Event Videography. An overview can be found here.

Videography/Photography, Video Editing/Production Studio

© 2007-2016 Solfo, Inc. – All rights reserved

Data by Localeze