Naples Small Engines

Horrible customer service

Average Rating

20

I left my snowblower here in Dec '11 to have new belts put on. When I went to pick it up they couldn't find it. Chris Pond told me "it must have been stolen" but refused to file a theft report or an insurance claim, and refused to compensate me for the snowblower. I was told many times that I would have a phone call in a few days updating me on the action they would take but never got those...

Posted by mh_2 on February 27, 2015. Brought to you by localcom.

Average Rating

20

I do not recommend this business.. in fact I suggest you stay far away.. I brought my car in for a routine inspection sticker. I waited over a half hour while it was in the bay. Chris pond didn't come out to discuss anything with me. Finally he pulled it out of the bay and quickly went inside and closed the bay door. I immediately saw a four inch crack in my windshield where he had scraped the...

Posted by [email protected] H. on February 26, 2015. Brought to you by yellowpages.

Average Rating

100

An excellent place to take your vehicle, no matter the issue! I took my car here after getting a recommendation from a trusted friend. My car was experiencing engine failure and needed the brake pads replaced. Jason did a fantastic job, was quick to communicate with me, and charged a very fair price. I can't recommend them enough!

Posted by anonymous on August 19, 2013. Brought to you by superpages.

Average Rating

20

Dont recommend this place. I brought in a chainsaw for a simple oil pump repair. First it took them a week, but they didn't fix the oil pump, but did work that was un-asked for on the carburetor, and billed me for it. Then when I brought it back because the requested repair had not been done, they said they would have it taken care of in a week or so. They had my saw for a month, never fixed...

Posted by anonymous on July 26, 2012. Brought to you by superpages.

I do not recommend this busine...

Average Rating

20

I do not recommend this business. My snowblower went missing while in for a minor repair, and Chris Pond told me "it must have been stolen". He refused to file a theft report, refused to file an insurance claim and has made no effort to compensate me for my loss. This will need to be settled in court. Save yourself time, money, and the frustration of being treated like dirt and go somewhere else.

Posted by skydog61 on March 20, 2012. Brought to you by yellowpages.