Invite a friend!

muffler and brake king

Address
4986 Cleveland Street Virginia Beach VA 23462
Phone
(757) 456-1144
Is this your business?
Claim it now!
Something wrong?
Submit a correction
Average Rating
4
Total Reviews
(5)
Leave a review with:
  1. 1 Star
  2. 2 Stars
  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
Is this your business? Claim it now!
Share on
Share

Contact Us

Business Hours

Status: Open

Sunday
8:00am-5:00pm
Monday
8:00am-5:00pm
Tuesday
8:00am-5:00pm
Wednesday
8:00am-5:00pm
Thursday
8:00am-5:00pm
Friday
8:00am-5:00pm
Saturday
8:00am-5:00pm

YellowBot Recommends

Meineke Car Care Center

  • 6399 Indian River Road Virginia Beach, VA 23464
  • (757) 932-2985

View Profile

Atlantic Autowerks LTD

  • 5461 Virginia Beach Blvd Virginia Beach, VA 23462
  • (757) 466-1269

View Profile

Submit a correction

Know more about this business than we do? Cool! Please submit any corrections or missing details you may have.

Help us make it right

What the community has to say about muffler and brake king

Information about this business (1)

Owner: Michael Fall

Call us today for all your car care needs!

Reviews of this business (5)

Share a review

Overall review sentiment

Score
%

Top 3 sentiment words

Overall review sentiment

Score
%

Rating distribution

5 stars
4
4 stars
0
3 stars
0
2 stars
0
1 star
1
No rating
0
See more reputation details

YellowBot member reviews (2)

Reviewed Business
muffler and brake king
Reviewer Name
rcapparelli
Review Date
August 03, 2016
Average Rating
1

Stay away!!! Don't go to him!!!

This mechanic had my car since February and we've paid over $1100 between March and August and it still doesn't run. When we went to pick it up he said we owed another $100 and refused to let us take it. We called the cops and he told the police he's legally allowed to charge up to 10% more of what we already paid. We paid $950 in June for a brand new ECM! He tried to pull a bait and switch! They tried to send my broken ECM out to have it refurbished, when that didn't work that's when they purchased the new ECM and tried to make us pay the difference when we already paid for a brand new ECM in June!!! Michael Fall the owner threatened my husband and kicked him off of his property because my husband asked for an itemized receipt with our signatures on it, but the owner refused to give him any paperwork stating any of the repairs that he's done, no warranty information for the brand new ECM and he claims he sent my old ECM to the manufacturer for a core fee or we would have to have paid another $300!! He even refused to give any paperwork to the police officer and was completely non compliant and argumentative. He lied to the officer and said he gave an itemized receipt to my father, then he told my father he gave an itemized receipt to my husband. The officer was a witness that he didn't give my husband a receipt showing any of the work he claims to have done. Or that he even purchased a new ECM. When I went back the next day to pay the $100 he claimed we owed, he raised the price to $160 claiming tax!!! Mind you he told the police officer the day prior that he was only allowed to charge 10% of the $940.86 which is only $94.08 and with 6% tax its $99.72. I wanted to get my car before he did any more damage to it, but he refused payment and still refused to give me my car so I called the police again. The cops said he's not allowed to refuse payment and keep my car so he said he'd only take cash. I paid and got my car back. But I still wanted an itemized receipt and the police officer made him give me one. Its all made up prices and part #'s anyway bc the part he has listed for the ECM isn't even in the Bosche parts catalog. And the prices he has listed are higher than what we agreed upon! Its been such a nightmare. Don't go to him!! Go to someone else!! (Edited August 04, 2016)

Is this review... ?
Reviewed Business
muffler and brake king
Reviewer Name
KevinMS29
Review Date
July 15, 2016
Average Rating
5

Tremendous Service

Where to begin. I came to this shop on the heels of a wholly frustrating experience with a transmission shop. My experience with Muffler and Brake King was a little ray of sunshine in an industry that routinely disappoints. There is a mentality amongst a lot of automotive service providers that you are on their time. Muffler and Brake King breaks that trend. From the friendliness at the front desk, to the technicians, the timeliness of the work as well of the cost, I will bring my car to them, despite it being a bit longer of a trip for any work they will do. If you can get your car to this shop, it is the place to go.

Is this review... ?

Other reviews from the web (3)

Average Rating
100

They have great customer service and they stand behind their work. They explained everything in a way that I could understand. I will only trust my car with them.

Average Rating
100

These people are so helpful the lobby is comfortable and the best they do great work at cheap prices. I will only trust them with my car from now on.

great customer service good w...

Average Rating
100

great customer service good work fast service

Business description (3)

Automobile Repair & Service Equipment & Supplies

Muffler And Brake King specializes in Automotive Maintenance Services. Muffler And Brake King has 2 employees and estimated revenues of $89,000.00.

Automotive Service and Repair

© 2007-2024 Solfo, Inc. – All rights reserved