Status: Closed
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Help us make it rightThe guys at Mr. Cabinet just finished remodeling my kitchen and overall I am extremely pleased with their work. There was one small delay with a pair of cabinets that weren't quite the right size but these guys had them rebuilt and back to me the next day. No hassle, no complaining, just "Yes Sir we'll get that done, not a problem." I would not hesitate to refer Mr Cabinet to anyone looking...
Excellent sales promotion. Total kitchen remodel was completed within the time frame they gave. Good flexibility, and they worked with us in terms of drawings, suggestions, modifications. The work is just as they described, and we are verysatisfied with it. Follow-up lacking, however.
All in all the cabinets look and work great, are good construction.Customer service is some thing they do not have or value in their business. I found that they have real problems with working with their clients and the client needs. They did not finish the project! That is supply and install the granite top. They gave a refund for the top, which I found out later would of been a prefab top,...
Great sales presentation, decided to use them. Schedule was pushed back twice. Had to make multiple calls to get them to respond. Pretty happy with cabinets but VERY unhappy with their customer service. It has been one year and not once did we get a call asking if we were happy, does anything need attention, etc. No after pictures taken - no communication at all from them after...
Cambria Natural Quartz Surfaces
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