The staff was ignorant and the owner yelled at me since I was amazed he never wanted to know the mistakes and lack of customer service his employees provided. I understand things break (when they are poorly made) but a little help would be nice.
They learned customer service from the top down. The mattress warranty is with the manufacturer so he thinks he is off the hook and nobody will care if he is ignorant. I have never had worse service by any one company in my life and havent submitted a complaint for anything in 5 years. Now I have read more bad reviews and the others had similar...
needed a bed for school , this store had large selection of beds and a very well trained and polite staff.
also was able to get my bed delivered the very same day! helped a great deal because i was only in town for two days before i had to go back to load up moving truck.
Mattress & Bed Superstore can be found at Madonna Rd 1362. The following is offered: Beds & Mattresses. The entry is present with us since Sep 7, 2010 and was last updated on Nov 12, 2013. In San Luis Obispo there are 3 other Beds & Mattresses. An overview can be found here.
Simmons Bedding Company, Olympic Queen, Healthsmart, Exceptionale, DeepSleep, Beautyrest, Backcare, Adjustable Beds
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