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Manhattan Saddlery

Address
117 E 24TH St New York NY 10010
Phone
(212) 673-1400
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Average Rating
3.5
Total Reviews
(11)
Leave a review with:
  1. 1 Star
  2. 2 Stars
  3. 3 Stars
  4. 4 Stars
  5. 5 Stars
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Contact Us

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Fax
(570) 448-3005

Business Hours

Status: Open

Sunday
Closed
Monday
10:00am-6:00pm
Tuesday
10:00am-6:00pm
Wednesday
10:00am-6:00pm
Thursday
10:00am-7:00pm
Friday
10:00am-6:00pm
Saturday
10:00am-6:00pm

Payment Methods

  • Visa
  • MasterCard
  • American Express
  • Discover

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What the community has to say about Manhattan Saddlery

Information about this business (1)

Everything for the horse and rider. Quality equipment and apparel from experienced riders in the NYC area. Free shipping over $200.197730ATTR:SADDLESHELMETSRIDING APPAREL & EQUIPMENTRIDING BOOTS

Reviews of this business (13) view all

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Overall review sentiment

Score
58%

Top 3 sentiment words

staff
Count
1
Score
100%
service
Count
1
Score
100%
sport
Count
1
Score
0%

Overall review sentiment

Score
58%

Rating distribution

5 stars
4
4 stars
2
3 stars
1
2 stars
2
1 star
2
No rating
2
See more reputation details

Other reviews from the web (13) view all

Nice selection and customer service

Average Rating
80

I don't agree with the negative reviews, had a great experience visiting the store yesterday for the first time. I used to go horseback riding regularly from age 7 though high school, but now I'm looking to get back in the saddle after a 14 year long break. Mike Santiago (the store manager) was very helpful in selecting the basic items I needed to get started (breeches, helmet, shoes, and gloves), and never tried to talk me into purchasing the more expensive products (I made it clear that I didn't want to spend a lot). Of course you can get similar products at a cheaper price online, but I...

Negativity is Misrepresentation

Average Rating
100

I disagree with all of the negative reviews about this store. The staff work hard to provide the best service they can. The prices that they offer may seem high, but they are more than fair, and there is not much they can do about them…

mislead to spend more

Average Rating
40

The salesman talked me into buying a helmet that cast 200$ for my child. Misleading me into thinking that the expensive helmet would better protect my child when there were other helmets that cost less that have the same exact safety…

I would like to give it no stars

Average Rating
20

I have been shopping at that site since it was Millers. Since
becoming Manhattan Saddlery it has become the worst tack
store that ever existed in NYC. They will sell an inexperienced
novice rider, inappropriate and unsuitable equipment and then
refuse to take it back or exchange it even though it is brought
back with the receipt well within the 10 day return date.This behavior comes from the...

Great

Average Rating
100

I used to ride, but was away from the sport for quite a while, so I needed some guidance on equipment and apparel. The staff was super helpful in getting the right stuff--I ended up with some neat, inexpensive breeches, ankle boots with half chaps, and a Charles Owen helmet. Turns out I have an oddly-shaped head, so I needed to try on a lot of different models. Saleslady couldn't have been more patient and polite. Honestly, cost didn't seem that out of whack--after all, it's an expensive sport and I wanted to be fully prepared for my ride, so I knew what I was getting into.

I had read...

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