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At Manhattan Carpet & Flooring, we are New York, NY flooring experts who will do a great job every time. We complete all projects, small or large, in a thorough and careful manner.
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I paid a deposit of $2300 on 5/19/15 for installation of fitted carpet. The installation was delayed twice (!!!!) but, finally, scheduled and completed on 8/24/15. I was not satisfied with installation and, that evening, sent photos by email of the wrinkled carpet, saying that I would pay the balance (approx $1400), by check, when the problem was fixed. I was told, in an email, that the problem was easy to fix. I replied, offering two dates for a service call, but didn't hear back. Imagine my ASTONISHMENT when I saw, less than two weeks later, on my credit card bill, that the store had BILLED ME for the BALANCE on 8/13/15 - in other words, ELEVEN DAYS BEFORE INSTALLATION. I have stopped payment of the balance and will pay it by check, if and when the problem is solved. BUT IT WAS CRIMINAL TO CHARGE MY CARD FOR THE BALANCE BEFORE THE CARPET WAS INSTALLED. So, in summary, the installation was put off twice, the installation was faulty, and the company took the balance owed before they had even installed the carpet. YOU HAVE BEEN WARNED!!!
I couldn't be more pleased with the service and attention I received from Manhattan Carpet. I made several visits to the store, ordered numerous samples asked a zillion questions and felt welcome...
When I needed a marmoleum floor for my kitchen and a carpet for a bedroom, dave at manhattan carpet was great. he found me a remnant for a great price. installation was first class, and most of...
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