Other Reviews from the web
I brought my macbook here recently due to a headphone jack breaking off inside of the input. I informed them about my situation and that I would like it removed.
They told me that it was covered under warranty and that I should hear from them in around three to five days. I left the store feeling confident that they would do so.
After five days of not hearing from them I decided to call them...
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I didn't think that a company could have worse service than Best Buy, but I was wrong.
I brought in a MacBook Pro to them to replace a broken superdrive, which was under warranty. After more than a week of no calls or updates, they finally called me in. When I got there, I was told that the superdrive was fixed, however during the repair process a technician scratched the screen on the...
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I needed a new laptop for myself and a gift Ipod for my son. Greg (store magr.) was patient, helpful and very knowledgeable. He helped me change my choice of notebook, and I am glad I did even though I had to up my budget slightly. He was very competitive with online pricing I brought with me. I lost a power cord, and went back 5 months later... and he re-affirmed competitive pricing and...
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