In my experience in going to this facility at various times over the last 12 years, I have found reception and staff to be rude and uncaring and I have found at least one doctor, Dr. Costin (Jr.) to be inept if not incapable of performing his job. In my most recent vist, I took my cat in due to swelling in the rear legs. Dr. Costin (Jr.), indicated that he was unable to find any reason for the swelling and actually said he had no idea what the problem could be. He advised me to go home and see if the swelling went down. It did not. After a month I went back to his office and saw another doctor who brought out xrays from the previous visit with Dr. Costin (Jr.) and pointed out a sub lumbar mass that is not only visibly clear but even noted in Dr. Costin's notes. He actually noted that there was a sub lumbar mass, and then came in and told us that he had no idea what the problem could be. As it turns out it is a fatal form of lymphatic cancer that if treated at the time of our original appointment with Dr. Costin might have been successfully eradicated. Being that is an aggressive form of cancer the month that we were misled into waiting was a death sentence to our cat. I believe Dr. Costin did this in order to bilk us for more money. What other explanation could there be?
I'm really surprised by the low reviews. Last spring, my landlord's (who lives on the premises) older cat was attacked by 3 coyotes while she was out of town. We didn't find him until the sun came up, he had been under a car wounded for over an hour. After getting him out and wrapped up, I took him to LFSAH because it was the closest vet I could bring to mind since I was new to the area. I...
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Dr. Costin does rock! I've had appt.s with the other doctors there, but now I only see him because he is caring and very knowledgeable. In fact, last year my kitty was diaganosed with cancer when I brought him for a regular check-up. I was very upset, and Dr. C was extremely compassionate and made that process as good as it could be.
Also, the staff has always been nice to me....
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We took our cat in due to swelling in the rear legs. Dr. Matt Costin of the Los Feliz Small Animal Hospital indicated that he was unable to find any reason for the swelling. He literally said he had `no idea what the problem could be.` He advised us to go home and see if the swelling would go down. It did not. After a month, and an increase in the swelling to include the other rear leg we...
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