Litehouse Pools & Spas

This place is a rip off and a joke. I did not purchase my pool from litehouse pools and more, and here is why. My husband and I went in to get information and pricing on a pool. Dan was our saleperson. He did nothing but talk, and when I mean talk I mean talk. To the point of feel being condescending. He started by pushing his "super packaged" pool. We told him that we were not interested in that pool. Kept pushing a "cash rebate" told him that we were interested in financing. After about 45 minutes and very much confusion, he wrote up a quote for the pool that we were interested...

Posted by Danielle G. on June 08, 2015. Brought to you by Citysearch.

I'm new to having a big pool(27'), so I have had a lot of questions. Every single time I have called or came in with a question, the guys at Mentor Litehouse have been nothing but knowledgeable and completely helpful and courteous. Jeff, is one that I remember off the top of my head…customer service at its best. I will always go there first. They rock!

Posted by Kelly K. on September 25, 2014. Brought to you by Citysearch.

Editorial review from Citysearch

I have done business with Litehouse Pools in Mentor Ohio for a few years now. Although I have had a few bumps in the road my purchasing of my Hottub and my tanning bed have been very easy, my dealings with my sales guy, who also happens to be the Manager Jeff Marcin is excellent, their set up of the items purchased was timely and for the most part my experience with them has been fantastic. I recommend if you buy, ask for Jeff. He knows his stuff and if he doesn't he will research it and get you the correct answer the first time. He will not try and sell you things you don't need and he is...

Posted by by trudyh1422983069 at Citysearch on April 18, 2014. Brought to you by Citysearch.

Average Rating

20

The customer service is terrible. The gentleman on the phone was rude and uncooperative. He made me feel like he was doing me a favor by talking to me!!

Posted by joann.pavlik.1 on June 28, 2012. Brought to you by localguides.

Lighthouse Pools Is GARBAGE - You are forewarned !!!

Average Rating

20

I will leave my review later. Simple and quick, Lighthouse is out to sell you a pool, nothing more. Look at the picture I have uploaded, what do you see ? a green pool, algae filled to the brim. They sold me a 24 foot pool with a pump that could only keep a 15 foot pool clean, not the size of the one I bought. The pool stays green, the pump cannot clean the pool or even come close to keeping it clean.

YOU ARE FOREWARNED, do not do business with this company, you will be sorry and will regret it to the very end. Don't end up like me or us on here with these 1 star reviews. Take heed to...

Posted by by Lighthouse Is GARBAGE at Citysearch on May 10, 2011. Brought to you by Citysearch.

Litehouse Pools & Spas in Mentor offers inground, above ground, and on-ground, pools you've been dreaming about. You don't have to worry about installation, we can handle everything for you. You'll also find quality hot tubs, swim spas, grills, patio furniture, gazebos, billiards, massage chairs, chemicals, holiday trees, saunas & more. We have been fulfilling family backyard dreams since 1959....

Posted on March 31, 2022. Brought to you by merchantcircle.

Founded in 1959, Litehouse Pools and Spas offers a complete line of swimming pools, spas and outdoor furniture. Merchandise for these products includes maintenance equipment, chemical and chemical-free treatment systems and a large selection of toys and accessories. Litehouse also carries products for indoor and outdoor entertaining such as table and game room accessories,...

Posted on November 05, 2015. Brought to you by mapquest.

Litehouse can be found at Mentor Ave 9428. The following is offered: Billiard Supplies. The entry is present with us since Sep 9, 2010 and was last updated on Nov 14, 2013. In Mentor there are 1 other Billiard Supplies. An overview can be found here.

Posted on August 27, 2015. Brought to you by opendius.

14 Store retail chain in NE Ohio selling Above Ground Pools, In-Ground Pools, Hot Tubs, Outdoor Furniture, Billiards & Christmas items in stores and on-line. NE Ohio backyard experts since 1959. Swimming Pool Supply Store, Swimming Pool Contractor, Hot Tub Store, Outdoor Furniture Store, Billiards Supply Store

Posted on January 31, 2015. Brought to you by binglocal.

Founded in 1959, Litehouse Pools and Spas offers a complete line of swimming pools, spas and outdoor furniture. Merchandise for these products includes maintenance equipment, chemical and chemical-free treatment systems and a large selection of toys and accessories. Litehouse also carries products for indoor and outdoor entertaining such as table and game room accessories, Christmas trees and...

Posted on June 14, 2013. Brought to you by patch.