LensCrafters Optique - Closed

Average Rating

20

Worst customer service experience.I went in for a prescription update. I had an appointment in the middle of the day - the office was not busy, and the doctor only had one other patient. It still took 90 minutes to do my exam.The doctor then told me that my contact lens style was discontinued, and offered an …

Posted by Kerry L. from Yelp on April 23, 2015. Brought to you by binglocal.

Average Rating

40

First time here. The Doctor who gave me the eye exam was good, she was nice but the staff is not really professional. One employee talked rudely to another. When I went a week later to pickup my new glasses I didn't realize until I got home that the tip of the frame that goes behind the ear was broken. I …

Posted by Russell V. from Yelp on January 24, 2015. Brought to you by binglocal.

Average Rating

20

Rachel, a woman at the front desk, was incredibly rude to me, seeming to lack any ounce of customer service skills. I called LensCrafters Optique to verify my RX for contact lenses because I wanted to purchase them online. I had called once earlier in the day, and spoke to a very friendly woman who verified …

Posted by Rose N. from Yelp on November 14, 2014. Brought to you by binglocal.

Average Rating

40

I came in to get my Warby Parker frames adjusted, after being told by The Frame Mender down the street that they couldn't help me. The technician I went to was able to adjust the frames but there was another woman in the background who was saying very unprofessional things in front of me. She kept talking …

Posted by Linda C. from Yelp on August 13, 2014. Brought to you by binglocal.

Average Rating

80

Dr Niazi is a wonderful doctor who really cares about her patients and eye care in general. The only issue has been sometimes with the communication between myself and the store in terms of when lenses are arriving but that is mainly due to not having an in-store lab. Overall, happy with service.

Posted by Adam M. from Yelp on August 10, 2014. Brought to you by binglocal.

At LensCrafters Optique - Closed located at 1130 Connecticut Ave NW, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Washington LensCrafters Optique - Closed continues its dedication to quality...

Posted on November 23, 2017. Brought to you by yellowise.

Since 1983
27 years in business

Posted on June 26, 2015. Brought to you by ziplocal.

With a mission of helping people look and see their best, your Washington LensCrafters has a passion for eyes. LensCrafters located at 1130 Connecticut Ave NW offers the best selection of the latest trends in eyewear from leading designer brands —and an on-site lens finishing laboratory for the fastest service & most personalized prescription. Associates at LensCrafters are trained to provide...

Posted on January 06, 2015. Brought to you by localguides.