Other Reviews from the web
Their overall rating shows 3 out of 5 stars, but that's because someone chimed in with a 5 star rating. While I'm glad that person had a good experience (or was otherwise prompted to write a good review), I would never send my worst enemy to do business at Koons Arlington Toyota. Well, maybe, if he or she were my absolute worst enemy. But then they would probably get along great with the...
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We had a great experience buying a Prius at Koons. We called around to get bids, and talked to a gentleman names Tye. We got a bit AT MSRP (this is great for a Prius these days) and got on their waiting list. He stayed in touch, called and emailed us when one came in for us, and the experience going to the dealership was positive and professional the whole time. I would certainly recommend...
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Save yourself a ton of trouble and just look elsewhere. Their lack of professionalism, integrity, salesmanship, and ethics will leave you frustrated. Their inability to care about you immediately after the sale will leave you out to dry. While my horrid experience involves the used car department, I suspect the same of the entire dealership. I say this because the GM (who is supposed to run the...
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