Status: Closed
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Help us make it rightKnops & Flowers proudly serves the Plano area. We are family owned and operated. We are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect
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I ordered flowers for a friend with specific instructions to leave the flowers at the door if she was not there. Not only did they leave the flowers at a neighbors home... my friend has STILL NOT RECEIVED THE FLOWERS I PAID FOR- over 24 hours later. Sandy in the shop told me the owner delivered them and would call me regarding reimbursement- No surprise... still waiting for that phone to ring 6 1/2 hours after my inquiry! called my bank and retracted the money... POOR SERVICE... no response from the owner... reading prev. review. must happen all the time.
I ordered flowers to be delivered the same day and received the conformation email indicated that everything was fine and I was charged. Not only did the flowers not get delivered but no one bothered to call me or email me to notify me. And when I called the next day no one would pick up the phone.
Cons
- delivery, customer service
Knops & Flowers, your local Plano florist, sends fresh flowers throughout the Plano, TX area. Knops & Flowers offers same-day flower delivery on all arrangements
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