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Unable or unwilling to specify delivery time--my grass arrived in the afternoon. Customer service over the phone is poor and includes rudeness and sarcasm. Also, they don't tell you about the $5 a pallet "pallet deposit fee"--they just add it to your bill. I'll definitely go somewhere else in future.
I see that this is a once in a life time review for these guys , but I just spoke to Brandon at the 290 store had a few questions and order some grass with no problems or a hard time , I would ask for him and maybe everyone might do a little better. ask B
I bought a pallet of st augustine grass from AAA grass on 290 on friday july 2 2010. We got the grass out to lay it and it was completely DEAD all the way through the pallet. Our professional installer said that the grass had to be at least a week old--even though they claim they get new grass everyday. When I called to complain they were not even sorry and basically offered no refund. DO...
Growing Quality for Generations
King Ranch Turfgrass can be contacted by calling (512) 892-3636 . King Ranch Turfgrass is located on 5910 W Highway 290 in Austin. . They have a total of 2 reviews, 1 positive review and 1 negative review.
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