I was referred to Kessler Jewelers by a satisfied customer whose word I trust, and am so glad I took her recommendation. I wanted a ring designed, but after talking to two other jewelers who gave my request what I considered was a disinterested quick-draw idea. Kessler took the time to listen to me, look at my rough sketches and newspaper clippings. When I left the store I was sure I was on the...
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Kessler Jewelers is NOT a place to go for quality Customer care and repair. Everytime I've brought something to be repaired, there has been a problem (including pearl earrings repair).
I'm almost convinced, they just speak nice to your face and really don't care about the customers.
I sent a co-worker there, and said it took 10 minutes to be noticed and greeted, little do they know my...
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Posted by Citysearch User
on April 21, 2009, (Edited January 13, 2008)
Kessler's has been around forever and I have used them on and off for years. But the last time that i had some work done, unlike the other times, there were some problems. They have some of the most beautiful jewelry, are outstanding when it comes to knowledge. Sometimes, repairs take a while, and just one time out of 6 did I have a problem with a ring repair that was never redone. Prices are...
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Posted by Citysearch User
on April 21, 2009, (Edited January 29, 2006)