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Jones Tire & Auto Svc

5142 W Glendale Ave
Glendale, AZ 85301
(623) 939-1401
acdelco.com
4 star rating based on 11 reviews

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tel: (623) 939-1401

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Jones Tire & Auto Svc

Female friendly shop...helpful and supportive.

Review Rating
I recently took my Honda into Jones Auto for an alternator problem. I was surprised at how helpful they were and how quickly they were able to diagnose the problem. They didn't try to sell me things I didn't need either. I was able to get all my questions answered and felt so good about my experience with them. Vickie and Bob were very friendly and I will go back in the future.
Posted by Cheery on June 26, 2009
Jones Tire & Auto Svc

My car and I are thankful for a great mechanic shop

Review Rating
Great service for my car. I have been going to Jones Auto & Tire for so many years and followed them to their new Glendale location. I am so glad I did. I have always felt welcome and they have saved me much time and money.
Posted by Kelley on June 26, 2009
Jones Tire & Auto Svc

Poor quality service

Review Rating
I was once a faithful customer of JA&T until several instances of bad service sent me elsewhere. During my loyalty phase I saw numerous dissatisfied customers hash it out with Bob. I witnessed a complete meltdown of Bob when he couldn't locate a set of keys because the office was a pig sty - he was shouting at the top of his lungs how he hated the place. The shop was always a mess. I religiously took my cars into JA&T for routine maintenance, but they couldn't diagnose the tricky stuff. My Cougar had 65K miles on it when the engine blew because Duane's fix for my coolant leak was just to keep adding coolant everytime I was there for an oil change. Never failed that a week or so later the coolant light would come on - and they could never figure out why. I paid a hefty price for their incompetence. The weekend before Labor Day '04 I took my car in for a routine check and specifically asked Duane to go over everything completely - especially my tires - because I was driving to Vegas for the holiday and travelling with a car full of dogs. Duane & Bob gave me the big thumbs up and sent me on my way. The following weekend I was in the middle of practically nowhere when the tread on my right rear tire seperated and I was stranded in 100 plus heat with four dogs at 5pm on a Friday. Luckily I had AAA and a cell phone - I begged a guy to stay late at his shop in the next town up the road that I was getting towed to so he could put a couple of new tires on my car! The tread also did body damage to my car when it flew off the tire. Another instance, Duane & Bob couldn't diagnose a faulty alternator over the course of 2 - 3 months of problems either. All in all JA&T cost me a bundle! I now drive a car with 150K miles on it and I religiously go to Salem Boys in Tempe. I gladly pay the extra cost because Salem Boys mechanics know what they are doing - and my car purrs like a kitten!
Posted by NM on June 03, 2009
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Information from the business

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We are an authorized independent service center featuring ACDelco parts. We offer a full line of over 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete parts catalog please visit our website or feel free to call or come by our location anytime during business hours. ACDelco.

Automotive Parts,... more
Posted by Citysearch on April 13, 2009

Other Reviews from the web

BEST AUTO SHOP EVER!!

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I am a young woman and I can't tell you how many times I have been taken advantage of by auto repair shops.....they see me coming from a mile away. I was referred to Jones Auto and Tire by a friend who has been getting her car serviced there for years. The owner Bob has to be the most honest man I know. He always tells me exactly what needs to be done, and doesn't recommend a service unless it... more
Posted by jrwhite on April 13, 2009, (Edited January 28, 2009)

Jones Auto - Where You Can Still Find Honest, Good Quality Service by Dick C. at InsiderPages

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We have used Jones Auto and Tire Service for our automobile repair work for many years...probably over 20 years. We have always found Bob, the owner, to be courteous and accommodating, and real customer satisfaction oriented. We have sent several friends and relatives to Jones Auto also, and they have had similar experiences. Try 'em...you will like them! Barb & Dick (and car lovers also)
Posted by Citysearch User on April 21, 2009, (Edited September 29, 2008)

3 GENERATIONS OF MY FAMILY USE THIS SHOP. IN BUSINESS OVER 40 YEARS IN GLENDALE ARIZONA

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My family has used this shop for many years. They do great work and at reasonable prices. Bob the owner is a wonderful person and an honest man. Dwayne his mechanic is the best on the planet. Bob has told me many times, "I just want you to be safe." Those who know him can tell you, he really means it. You won't go wrong having your car fixed there or getting a good deal on tires. I have done... more
Posted by norma85208 on April 13, 2009, (Edited September 29, 2008)
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