Is there a zero star option???? TERRIBLE service! We drive a Passat and are forced to go to the dealership for certain services and dread going to Fletcher Jones. They are incredbly shady about prices (tell you it will be $250 and you go to pick up the car and it's $320), have nothing but excuses for why they can't meet deadlines (my favorite was that their computers don't work sometimes so...
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Posted by ChicagoCK
on April 21, 2009, (Edited January 02, 2009)
We've had our car into Fletcher Jones multiple times for three recurring problems. I recently ran out of gas with the gas gauge reading 1/2 tank and the low fuel warning did not illuminate. We've had it to FJ at least 4 times for this problem. The airbag light comes on continuously. I've actually lost count of the number of times it's been into FJ for this problem. 5 or 6, maybe?